Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
00
Easy to order & affordable but not as the same in the picture if you like your flowers more beautiful dont order the regular one.but overall good service.
Nice fleurs
So far so good, I have high expectations... And they were met with the correct delivery of product at the correct address in the correct time frame.
OUTSTANDING...
It was a little difficult trying to customize my vase on my phone so I would advise using the desktop.
I expected it to be delivered before 5PM as stated during checkout but it arrived closer to 7PM and I hadplanned my festivities accordingly.
I assumed the vase itself would have my picture on it rather than a picture placed inside the vase
I assumed a larger balloon rather than the smaller version received.
The flowers were beautiful.
Overall the delivery time was disappointing but my wife loved it all. So perfect timing anyways from the universe.
This was a Mother's Day gift for my Mom. She was very happy with the arrangement.
Although the bouquet was beautiful, it was totally different than what was displayed on the website and it didn't not have ANY sunflowers which is why I bought it.
This site is awesome and direct delivery is great with fresh flowers.
Lady we sent them to said they were absolutely beautiful and she was only in for the day, for a procedure, so getting there was imperative that day. Great service, selection and price. Thank you so much.
Thank you much I loved the service, I also called concerning my delivery and the person I spoke too was very helpful. Thank youi
Tried to have delivery on Sunday was changed to Monday tried to let customer service know she was not available Monday could not get a person on phone note was left at her house saying you missed delivery so Surprise was ruined and flowers were not upgraded as told for the delivery delay
The flowers were pretty but much smaller than I expected.
Stress free shopping experience!I felt very assured that what I ordered would be delivered without any hassle and professionally arranged.
I sent flowers as gift to a friend,she enjoyed them & sent phone photo to me. Bouquet is nice but totally different from image online. Thought colours would be pinks/purple,her preferred hues.
Your customer service staff & follow through are excellent! Many thanks
Same day service was excellent.
Very simple and quick
Hoping delivery will be the same,
I was s little surprised at the high delivery price, but was pleases with everything else :)
The extra fees were a bit surprising since they were not mentioned anywhere else.
Really hate the way you put a total price when you order and then when you submit your payment you happen to add another $15 for service and handling! Also the last time I ordered, the flowers were delivered in a box like a regular package. They were put with other parcels and not opened until the next day. There's always been some kind of issue whenever I order flowers. And I've ordered a few. After seeing the flowers that were delivered I'm even more unhappy! They were nothing like what was pictured in the order!
The flowers came out close to what I ordered. The web site is easy to navigate through & they delivered them perfectly on time. I have used this service before & will continue to do so! Thank you.
So easy! FTD takes forever to order and sooo expensive - depending on feedback from receivers - would order again in the future
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

