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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Elizabeth W.
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I ordered flowers for a colleague's birthday and sent them to what I thought was her hotel. It wasn't but I was able to follow up with the hotel and she was able to pick them up from there. She was absolutely surprised and delighted and said the flower brought a big smile to her face. She sent a picture of the arrangement and it was BEAUTIFUL!

Date of experience: May 23, 2018
tracy w.
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I thought when I ordered I was receiving a plant arrangement on one of them but it was flowers. The issue was handled professionally. Thank you.

Date of experience: May 23, 2018
Celestia W.
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I send flowers to my mom every year and this makes it so easy!

Date of experience: May 23, 2018
California
1 review
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I ordered a bouquet from you for my mother, to be delivered on or just before Mothers Day (May 13,2018, 10 days ago). I received email notification on Saturday, May 12, that the order had been successfully delivered that evening. This was untruemy mother never received her flowers and, accordingly, my Mothers Day gift to her did not happen, which makes me VERY dissatisfied. I spoke to at Customer Service reps on Monday, May 14 (I didnt record the name) and was told the delivery would happen. It did not. I called back on May 18 and was told me the flowers would deliver by Monday, May 21they did not. I called that afternoon and spoke with another in Customer Service. I was told that they would deliver yesterday, May 22. They did not, confirmed by both conversation with my mother and the online order tracking record. I spoke to Customer Service again today and was assured that the deliver would happen todayI see no reason why I should trust this, given the experience Ive had thus far (including waiting on hold for well over an hour among the various calls Ive made to try and get this resolved. I finally got the Customer Service rep to escalate this to a supervisor today (after asking 3 times), was put on hold for another 9 minutes (which is amazingly bad form, given this history and my experience with your company), and spoke with him. He assured me that hed personally handle this and that it would be delivered todaybut I have no results yet and this has been a remarkable debacle for something as simple as delivering a Mothers Day arrangement. I have never had such a consistently bad experience with any company in my life. My experience suggests that FromYouFlowers.com is extremely incompetent, or a scam operation, or both.

Date of experience: May 23, 2018
Julie L.
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Easy shopping, lots of options, easy check out.

Date of experience: May 23, 2018
Vicki A.
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Easy to use website site
May 23, 2018

Easy to use website site. Beautiful arrangements. Timely delivery. Can't ask for more.

Date of experience: May 23, 2018
David B.
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The service and handling may make it less cost to buy locally

Date of experience: May 23, 2018
Jonathan R.
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Flowers were a little pricey
May 23, 2018

Flowers were a little pricey. $50-$70 would have been more appropriate.

Date of experience: May 23, 2018
Jennifer M.
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Placed a same day order, it arrived on time and the flowers were beautiful.

Date of experience: May 23, 2018
Jeff F.
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Fast and efficient, the flowers arrived same day and they were beautiful.

Date of experience: May 23, 2018
donna C.
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My grandson loved his surprise?
May 23, 2018

My grandson loved his surprise?

Date of experience: May 23, 2018
Roberta J.
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It was easy, let's see how good the flowers are when delivered to determine if I shop this site in the future.
I checked with the person I sent the arrangement to, they said it was Beautiful.
Thank you

Date of experience: May 23, 2018
Nancy B.
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Everything is fine, just need to see the flowers to guive a total opinion. The flowers were gorgeous and my sister-in-law loved them!

Date of experience: May 23, 2018
Judy P.
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No idea on time or satisfaction since it asked before delivery. Had an issue with charging delivery charge on each of three flowers ordered. Same delivery day, and location. They refunded one of the charges, better than nothing at all. Satisfied enough for now.

Date of experience: May 23, 2018
Cheryl G.
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My daughter was thrilled with her birthday cake flowers. I wish it would have had a bit more colored flowers but in all, it was very well done.

Date of experience: May 23, 2018
Melody K.
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Arrangement delivered was just ok
May 23, 2018

Arrangement delivered was just ok. Not impressive at all. Don't think it was worth the $$ spent

Date of experience: May 23, 2018
Kayla P.
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I ordered a completely different bouquet then what was ordered and paid for...

Date of experience: May 23, 2018
Judy P.
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Delivery was right on time
May 23, 2018

Delivery was right on time. Was told the arrangement was beautiful.

Date of experience: May 22, 2018
Tonja S.
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I could not go back and change my delivery date. I did not like this feature! I did not have to have it delivered the same day. It does not tell you it is extra for this until the end of the order.

The flowers I ordered were no where near what the picture looked like. The flowers were less than a dozen for $61.00... I cannot believe this. I will never order from this site.

Date of experience: May 22, 2018
Beth B.
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Fantastic!
May 23, 2018

Fantastic!

Date of experience: May 22, 2018