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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lila V.
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Well would be nice to give me approximate time of delivery when I called this morning.

Date of experience: August 8, 2020
Lance B.
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Flowers were delivered on time & were fresh
August 8, 2020

Flowers were delivered on time & were fresh.

Date of experience: August 8, 2020
Victor L.
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Thank you so much, the flowers are awesome
August 8, 2020

Thank you so much, the flowers are awesome

Date of experience: August 8, 2020
Vickie B.
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My childhood friend dad passed away and i wanted to send plant to arrive same day. My friend called and thanked me for the beautiful peace lily. She was so grateful stated lily were her favorite. Thanks again for saving the day!

Date of experience: August 8, 2020
S H.
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Beautiful flower arrangement delivered on time
August 8, 2020

Beautiful flower arrangement delivered on time

Date of experience: August 8, 2020
Mrs A.
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First time I have used From YouFlowers and as gift from the UK to US, I was very pleased with the service.

Date of experience: August 8, 2020
Nina B.
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Flowers not as pictured
August 8, 2020

Flowers not as pictured.

Date of experience: August 8, 2020
michele J.
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Nice tea cup choice
August 8, 2020

Nice tea cup choice

Date of experience: August 8, 2020
LB Y.
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The service charge of $14.99 is outrageous and should have been disclosed before the final page. I am in a rush, so I am paying it, but I will not be a repeat customer. I feel cheated. Also, I was upsold without being given a conscious choice. I ordered a medium bouquet and did not notice until later that I was sold a large bouquet.

Date of experience: August 8, 2020
Deborah U.
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The Flowers were so beautiful and they were delivered on time. I was very satisfied with the service and will be using you again.

Date of experience: August 8, 2020
Shirley K.
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Experience was exceptional
August 8, 2020

Experience was exceptional

Date of experience: August 8, 2020
Ruth H.
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Beautiful arrangements and bouquets to choose from and so many it was hard to choose just one.

Date of experience: August 8, 2020
Leonor D.
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Website was very user-friendly
August 8, 2020

Website was very user-friendly. The price was good until the shipping and delivery came. That added another $15 to price. Seemed a little disingenuous. Made me want to go to Costco and buy the flowers there and take them over myself. Unfortunately I don't live in the same city. Also nothing replaces a surprise delivery! Ok. I guess the $15 was worth it. The flowers were beautiful.

Date of experience: August 8, 2020
Sharon V.
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Web site was easy to navigate
August 8, 2020

Web site was easy to navigate.

Date of experience: August 8, 2020
milissa B.
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Great service I had forgot a birthday and you got it out same day. Thank you

Date of experience: August 8, 2020
Michelle D.
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It was easy and fast
August 8, 2020

It was easy and fast. There were many same day delivery choices. The flowers were beautiful!

Date of experience: August 8, 2020
Kevin M.
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Delivery time was terrible
August 8, 2020

Delivery time was terrible. Ordered at 8:40am and flowers were delivered 15 minutes before the close of business. Kind of defeats the purpose of sending them. You would like the person receiving them to have a bit of time to be recignized for receiving them.

Date of experience: August 8, 2020
hoang b.
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Fast n reliable service
August 8, 2020

Fast n reliable service

Date of experience: August 8, 2020
william p.
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Everything was fine
August 8, 2020

Everything was fine.

Date of experience: August 8, 2020
David Z.
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Some of the flowers were already dead upon arrival.

Date of experience: August 8, 2020