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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Doreen M.
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Very pleased with your arrangements
June 8, 2018

Very pleased with your arrangements.

Date of experience: June 8, 2018
Frankie C.
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I was surprised by the total that I didn't see until the END. I should have been apprised of the $15 service fee up front!

Date of experience: June 8, 2018
Mike B.
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I likes the price until it almost doubled due to 'handling' charges.

Date of experience: June 8, 2018
ANTONIO M.
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Wonderful method for choosing, buying and billing!

Date of experience: June 8, 2018
Brianna B.
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Flowers arrived on appropriate day and were 'pre-bloom' so they will last longer. Made my SIL's day!

Date of experience: June 8, 2018
Linda F.
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On my last order I paid the extra $2.99 to have the flowers delivered on Saturday, but they were delivered on Friday. Now, I was charged $2.99 to have them delivered same day/weekend but they are not being delivered today or on the weekend, they are being delivered tomorrow. That is $5.98 now for something I didn't get. I am not real happy about it although it is only $5.98 but I am always happy with the flowers I send. Ok, it's a couple of days later now. I made two orders on my account. One for me personally and one for work for the same funeral service. I purchased an exotic plant, the bountiful dish garden basket, for my work paid for by Rodney Bailey with flowers in it. What we received was a basic greens basket, like your sympathy plant, with the standard funeral peace lily in it. Definitely not worth $100.00. Not happy at all with it. I would be happy to send you a picture of it. Very disappointing.

Date of experience: June 8, 2018
Fred R.
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So far so good
June 8, 2018

So far so good. Do the rest as you promised and I hope you satisfied and repeat customer. Job well done - I've subsequently signed up for your free express membership.

Date of experience: June 8, 2018
Marina T.
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Since the phone number is Russia, please call - WhatsApp.
Thank you

Date of experience: June 8, 2018
atthena m.
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This was a last minute order for my granddaughters 13th birthday. I place the order around 1:30 pm and the flowers were delivered before 5:30 the same day! I ordered the florist choice and my granddaughter loved it! Thank you so much...from a very happy grandma.

Date of experience: June 8, 2018
Deborah M.
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Flowers were delivered only a few hours after they were ordered and were done beautifully! Very happy with the service and quality of the item ordered.

Date of experience: June 8, 2018
Danielle Y.
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Great experience
June 8, 2018

Great experience. I will be using this website for future purchases.

Date of experience: June 8, 2018
Rosemarie D.
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Very quick and easy
June 8, 2018

Very quick and easy. Very good experience.

Date of experience: June 8, 2018
BH G.
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I ordered this for my Sister and my Mother
June 8, 2018

I ordered this for my Sister and my Mother. My sister's roses were beautiful but fully open. I am concerned that they will only last a day or two. My mother's were beautiful as well but not the vibrant tricolor expected, like my sister's. They were both happy but I was disappointed. The arrangements were very nice though.

Date of experience: June 8, 2018
Melissa E.
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I wish it would show delivery and handling costs before the last page. The shipping and handling increases the price quite a bit - it would just be nice to know at the beginning of the process.

Date of experience: June 8, 2018
Derek W.
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Great service
June 8, 2018

Great service. My order came on time and i would definitely recommend this service to my friends.

Date of experience: June 7, 2018
Priscilla R.
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So dissappointed in the flowers that were delivered. My sister's horse died abruptly, and I wanted to send beautiful flowers to her. I ordered the premium Sunrise Bouquet. I knew it would not look like the picture online, but she sent me a picture and I would call it the standard bouquet at best. It had 3 yellow roses, about 10 pink daises and greenery, very dissappointing to say the least. My shopping experience was fine, but end result not so great.

Date of experience: June 7, 2018
Kelli W.
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Very beautiful bouquet of flowers!
June 8, 2018

Very beautiful bouquet of flowers! It put an instant smile on my friends face. Perfect gift! Delivery was so much better than I expected! No way I could get flowers to my friend on her actual birthday because I've been out of town and busy. But sure enough! She got them right before dinner when I only ordered 3 hours prior. She said delivery girl was super friendly as well. Overall, I'm very satisfied with my order and delivery!

Date of experience: June 7, 2018
Barbara A.
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I was happy with the order
June 8, 2018

I was happy with the order

Date of experience: June 7, 2018
Linda W.
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Some of it was good and some not so good
June 8, 2018

Some of it was good and some not so good

Date of experience: June 7, 2018
Diane V.
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Good...
June 8, 2018

Good... nice selection of Growers Collection... anxious to hear recipient's opinion,. Our daughter, who lives out of state, received this order of flowers for her birthday and she was surprised. The flowers were delivered on the day requested and she has sent us photos as the flowers have opened up. They are beautiful and she is quite delighted with the flowers.

Date of experience: June 7, 2018