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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Disappointed C.
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The website gave me the option to upgrade my order to include a larger bouquet for an additional amount. I paid the additional amount by the order looked like the smaller order.

Date of experience: August 9, 2020
Edith S.
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I just wanted a little something extra to add to my son's & his fiance's big day. I was pleased with the cost of the flowers and they were beautiful. My soon-to-be daughter-in-law even thought about adding some of the flowers from the order I sent to her wedding bouquet!

Date of experience: August 9, 2020
Margaret C.
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Good options and fast ordering
August 9, 2020

Good options and fast ordering

Date of experience: August 9, 2020
Kathryn K.
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Many choices and ordering was easy!
August 9, 2020

Many choices and ordering was easy!

Date of experience: August 9, 2020
Criz B.
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I love your service
August 9, 2020

I love your service. Been using your service for 3yrs now. Very satisfied and will continue to use. Delivery is on the date and delivery scheduled is near when I expect them to recieve it. Love this service and will continue to use only this service!

Date of experience: August 9, 2020
Laurie G.
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Prices are good, but always forget that the shipping is a little too high!

Date of experience: August 9, 2020
Nancy O.
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My order was for a standing sympathy spray and I am told by the family that they were beautiful. They were delivered on time and it was very easy to deal with this company in a time of grief. I had tried another delivery service (which I will not name but will never use again) only to be told on a Thursday that all same or next day delivery options were closed for the week...nothing available until Monday, even though they advertised same day service. Fromyouflowers delivered as promised.

Date of experience: August 9, 2020
Venetia L.
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Happy with the service and the convenience
August 9, 2020

Happy with the service and the convenience

Date of experience: August 9, 2020
Hector v.
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It was easy efficient and the service was as expected. GREAT! I would recommend and use from now on.

Thank you

Hector vivo

Date of experience: August 9, 2020
Misty p.
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Order 412713230 and order 412713231
August 9, 2020

Order ******* and order *******

I dont know where to even begin. This is an order for the same address and it showed up seperately. So the daughter got flowers and the mother thought I forgot about her and she was very upset. This caused a very uncomfortable situation for me. Then when the mother received her flowers late tonight they were nothing like the picture. The 1st bouquet delivered was just ok and didnt look like the picture and they used different flowers. And I can live with that. But the second bouquet...no excuse! The bouquet was supposed to have a bee as it is for "Bee-Well" but instead came with a cheap 99 cent store bear. So upset with this order.This was the 1st time I used you guys and it was a horrible experience. Very disappointed.

Misty Paz

Date of experience: August 9, 2020
k V.
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When you place an order with 25% promo code, you expect a good deal on this transaction; you go thru the process of selection and total isn't too bad...THEN... when you reach final review of order, there is an unexplained handling charge which wasn't mentioned anywhere which makes promo codes a joke.

If this item wasn't a gift and I had more time to shop around, I may have made other arrangements; altho the person receiving the gift said all items were acceptable and it arrived about mid day.

I suppose fromyouflowers will deliver quality products; however, you won't get to enjoy promo codes due to high handling cost.

Date of experience: August 9, 2020
pam t.
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Always great service & excellent flowers
August 9, 2020

Always great service & excellent flowers

Date of experience: August 9, 2020
Debbie W.
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I am extremely pleased with the service I have received. This will be my 4 th order in 2 months and every order has been perfect! My sister loved the flowers and received my compliments.

Date of experience: August 9, 2020
Lisa P.
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The receiver loved them thank you for making her day a little brighter

Date of experience: August 9, 2020
jeannie n.
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So far so good
August 9, 2020

So far so good. I'll know more once the flowers are delivered.

Date of experience: August 9, 2020
JoAnn C.
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Easy order!
August 9, 2020

Easy order! Great products!

Date of experience: August 9, 2020
Cristie D.
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Only thing was delivery charge was not mentioned until check out. Would liked to have known before hand.

Date of experience: August 9, 2020
Corliss A.
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First Experience
August 9, 2020

First Experience. I hope my sister loves your orchids, teddy bear & baloon. Hopefully, I will order from you again in the future.
Sincerely,
C. Aron
My sister loved the orchids, teddy bear & baloons
Thank you

Date of experience: August 8, 2020
Debbie C.
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This was for a friend recovering from surgery
August 9, 2020

This was for a friend recovering from surgery. She loved the sunflowers in the arrangement.

Date of experience: August 8, 2020
Barb K.
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Sent flowers to friend
August 9, 2020

Sent flowers to friend. She was very pleased.

Date of experience: August 8, 2020