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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Rosa P.
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Thanks a lot for delivering the flowers regarding my request at June 11

I hope not be charged twice.

Sincerely Rosa

Date of experience: June 12, 2018
Shira I.
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My mother in law received a small bouquet and not a premium as I ordered and paid 100$ Her mother passed away and we wanted to send her a big sympathy flowers. Very disappointing!
Also, the shipping was delayed in one day so it missed the point.

Date of experience: June 11, 2018
Rick X.
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On order #*******, I made a very specific request. Although the flowers did arrive on time, neither the quality or the color of the product was as expected. I had thought I was changing from my 'go to' online florist to you when is saw the offer for 'orange roses'.

What I received instead was

VERY disappointing. Barring some response from you, the public reviews will reflect that.

Date of experience: June 11, 2018
cathy h.
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Easy to use, many arrangements to choose from and price ranges.

Date of experience: June 11, 2018
Candi P.
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Beautiful flowers and great customer care
June 12, 2018

Beautiful flowers and great customer care

Date of experience: June 11, 2018
Barb J.
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Great selection, great service
June 12, 2018

Great selection, great service

Date of experience: June 11, 2018
Aaron V.
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There was no chocolate delivered even though I specifically ordered it

Date of experience: June 11, 2018
Margaret S.
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Was a bit surprised to have $14.99 added on at the end. Wasn't expecting that. A little disappointed it wasn't mentioned up front as it is quite a significant cost - half as much again as the cost of the flowers.

The flowers that were delivered were a different color, different shaped "arrangement" and different vase. They looked like a bunch that someone had picked from their garden & plonked in a jar. Looked nothing like the ones I ordered. Very disappointing and definitely not worth the money.

Date of experience: June 11, 2018
Glenda X.
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I hope your flowers and plants are as nice as I am expecting. I will be using you again if she is happy

Date of experience: June 11, 2018
Michael Z.
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Troublesome for first three attempts, thenstraightforward.

Date of experience: June 11, 2018
Vanessa V.
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First time customer...
June 12, 2018

First time customer... relied on reviews and it worked well. I did think that the deluxe option would be a much larger bouquet than was delivered, but my mom was happy and that's great. I'll likely order again in the future.

Date of experience: June 11, 2018
Karen P.
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Flowers were delivered at 3:30 in the afternoon and not in a comparable dish/container.

Date of experience: June 11, 2018
Judy D.
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N A
June 11, 2018

N A

Date of experience: June 11, 2018
Patricia G.
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Nice selection, easy ordering
June 11, 2018

Nice selection, easy ordering. Great experience!

Date of experience: June 11, 2018
Kathleen H.
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I have ordered with you in the past and was very pleased with the flowers.
Once again, the recipient was thrilled at how beautiful they were.

Date of experience: June 11, 2018
Kim W.
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Flowers are always fresh and beautiful
June 11, 2018

Flowers are always fresh and beautiful.

Date of experience: June 11, 2018
Lisa W.
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So far so good
June 11, 2018

So far so good. I'll see how the recipient enjoys the flowers. The flower cake wasn't quite as nice as pictured on the website. Not near as many flowers as depicted on image.It was fair. Probably would not order this one again.

Date of experience: June 11, 2018
Victoria B.
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I don't believe my discounts were applied and the site changes so fast you cannot keep up

Date of experience: June 11, 2018
Andrew D.
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Delivery didn't get to the recipient on time
June 11, 2018

Delivery didn't get to the recipient on time. If the florist had any questions I wish there were a way that they could have contacted me in order to figure it out the first day but instead we had to wait 2 days for delivery. Although i have to say the customer service aspect of this company is amazing. They did everything in their power to help me out after realizing their mistake on not delivering it on time and compensated me for the loss I had to endure.

Date of experience: June 11, 2018
ShanTarian T.
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I ordered them as a last minute gift for my mother's birthday. She loves them. They were very affordable and beautiful. I will def order again!

Date of experience: June 11, 2018