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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sam Z.
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...
July 1, 2018

Date of experience: July 1, 2018
Ryan A.
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I got to the end of my order only to find out I was getting 10% off instead of 20% off. The discount code box was grayed out and I couldn't change it to the one I wanted to use, so I had to start over 4 times. I was getting so frustrated that I looked at other online flower delivery sites before trying this one more time.

Date of experience: June 30, 2018
Eva R.
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Very efficient and reasonable
July 1, 2018

Very efficient and reasonable.

With thanks!

Date of experience: June 30, 2018
Steve F.
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The picture on your website was very misleading. I thought I was ordering several roses but there were only eight roses and the rest were carnations. My wife was very disappointed in what I ordered her for our anniversary.

Date of experience: June 30, 2018
Pam T.
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I placed my order med afternoon to be delivered the same day. It was, and the recipient of my order said the arrangement was beautiful!

Date of experience: June 30, 2018
Usha E.
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Vase was very good
July 1, 2018

Vase was very good

Date of experience: June 30, 2018
Cassandra P.
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Delivered on the correct date and as expected.

Date of experience: June 30, 2018
jessica H.
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Quick and easy!
July 1, 2018

Quick and easy!

Date of experience: June 30, 2018
Barb R.
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Great selection easy order process
July 1, 2018

Great selection easy order process.
Only issue is " Happy Birthday" balloon was mistakenly sent when ordered "Congratulations " balloon

Date of experience: June 30, 2018
Connie S.
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When the flowers arrived they were very warm and they only lasted for two days.

Date of experience: June 30, 2018
Kathy b.
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Very easy to order
July 1, 2018

Very easy to order. Very pleased overall.

Date of experience: June 30, 2018
Mary D.
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Got notified that order could not be delivered, then spent forty five minutes on the phone to get a gift basket delivered. Representative told me I would have to place another order then put me on hold several time before concluding that a gift basket could be sent and I would not have to reorder. I did not want to have to reorder because I had already paid for the order and the money had already been taken out of my account.

Date of experience: June 30, 2018
alclausius O.
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Quick service thank you!
July 1, 2018

Quick service thank you!

Date of experience: June 30, 2018
Carlyn N.
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My order was sent to someone out of state
June 30, 2018

My order was sent to someone out of state

Date of experience: June 30, 2018
Frank A.
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Was different from what was advertised
June 30, 2018

Was different from what was advertised.

Date of experience: June 30, 2018
Hal M.
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Great experience
June 30, 2018

Great experience. Very easy and quick. No problems whatsoever!

Date of experience: June 30, 2018
shelly s.
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I was a little surprised with the service and handling fees that didn't show up until the very end, but overall, a good shopping experience.

Date of experience: June 30, 2018
Karen M.
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Unfortunately I was not able to use my discount, as it expired one day ago.
At the service today, in viewing the arrangement & card... the arrangement was very sparse & the card was mid typed. The word'thoughts' was placed on separate lines- th on one line@ Oughts on the signature line

Date of experience: June 30, 2018
Ray D.
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Appreciate your prompt response to my initial comments

Date of experience: June 30, 2018
Dennis W.
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The items My Fiance received was outdated and expired. The treats was from Valentines day. The Summer Sausage expired in March... the chocolate was old. The kit kat was stale.

Date of experience: June 30, 2018