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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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AUGUSTINE B.
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Outstanding Customer Service...
July 12, 2018

Outstanding Customer Service...

Date of experience: July 12, 2018
Emily N.
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It was easy to find the perfect bouquet and ordering was a breeze. It arrived promptly and the bouquet was beautiful. My friend loved it!

Date of experience: July 12, 2018
Janet H.
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Prompt delivery, my recipient loved it
July 12, 2018

Prompt delivery, my recipient loved it

Date of experience: July 12, 2018
Loren L.
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Easy to order, arrived on time and it looked exactly like the picture!

Date of experience: July 12, 2018
MB Q.
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I thought the 14.99 handling fee and the 2.99 same day delivery fee were a bit much. My friend said the flowers were beautiful.

Date of experience: July 12, 2018
Patricia G.
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My daughter loved the flowers
July 12, 2018

My daughter loved the flowers.

Date of experience: July 12, 2018
Charlie Y.
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No comment
July 12, 2018

No comment. However thank you just the same. Good day.

Date of experience: July 12, 2018
Joanna M.
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Most reasonable!
July 12, 2018

Most reasonable!

Date of experience: July 12, 2018
Jeff D.
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It was good!
July 12, 2018

It was good! Pricing was a little miss-leading!

Date of experience: July 11, 2018
Joan S.
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Pricing is very misleading the price should have been 51.99 on your site I was also offered free shipping and handling so how the price got to be 73.00 is beyond me also the item I was sent was pretty but not what I picked out

Date of experience: July 11, 2018
Sharra V.
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$14 handling on top of $2 same day fee is a bit steep considering this is a distribution service. I would have done better ordering directly from a small boutique, received fresher flowers in a faster time. But considering I was able to get a hold of customer service to track my order was a great personal touch, which I greatly appreciated. Instead of the generic message.

Date of experience: July 11, 2018
James R.
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Very ease to use and high quality
July 12, 2018

Very ease to use and high quality.

Date of experience: July 11, 2018
Stanley G.
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The time frame for the delivery could be a bit much better I had to call twice for a order that was supposed to deliver before 4pm it was supposed to deliver to a Bank so I got scare that she wouldn't receive it but it did thank you again

Date of experience: July 11, 2018
Susan B.
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Easy!
July 12, 2018

Easy!

Date of experience: July 11, 2018
georgine r.
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Prompt communication in regards to my late delivery followed by my delivery status confirmation and email communication.

Date of experience: July 11, 2018
Deborah C.
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My sister loved the flowers and said they were beautiful. Delivery was as promised

Date of experience: July 11, 2018
Roberta L.
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Fine delivery charge too much
July 12, 2018

Fine delivery charge too much

Date of experience: July 11, 2018
Mary B.
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The flowers were delivered wilted
July 12, 2018

The flowers were delivered wilted. You replaced them with more wilted flowers. I would like a refund.

Date of experience: July 11, 2018
Lynette T.
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Easy to find what I wanted but a bit pricey
July 12, 2018

Easy to find what I wanted but a bit pricey.

Date of experience: July 11, 2018
Ron V.
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Very easy to use, pictures are great to help you select what you need

Date of experience: July 11, 2018