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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Astrid S.
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I am ordering these flowers from Florida for my best friend who did me a great favor. I feel you are the flower shop which can deliver my flowery message to my friend

Date of experience: August 1, 2018
LynnMarie A.
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My sister said they were beautiful and smelled awesome!

Date of experience: August 1, 2018
LoLo I.
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My friend had just come home from 9 looong months in a hospital/rehab facility and we could not be there. Your flowers and our note spoke volumes for us. Thanks for a good experience - we'll be back! Much better/easier experience than with 1800FLOWERS on the same day.

Do you have a yearly 'club membership' which cuts your shipping fee way down?

Sincerely,
LoLo

Date of experience: August 1, 2018
Susan H.
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Quick & painless!
August 1, 2018

Quick & painless!

Date of experience: August 1, 2018
Helene C.
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Great photos on the website, easy to place an order. Thanks

Date of experience: August 1, 2018
MIKE E.
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Upon delivery the arrangement looked nothing like I ordered and it was small and not worth the money I paid for them...I feel mislead from the photos that I picked from versus the actual product I received...Disappointed!

Date of experience: August 1, 2018
Ohio
1 review
0 helpful votes
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Horrible Service
August 1, 2018

I ordered flowers because they were advertised to be same day deliver within 4 hours. The receipt i was sending them to was only at her location for about 5 hours before leaving out of town. I placed the order and immediately following i had a customer service person call the florist to make sure the 4 hour window was valid. I was advised they would be delivered within 4 hours. After about 3 1/2 i called again and asked the status because the recipient would be leaving in about an hour and the whole point of these were for her to enjoy them for a little while before she left. I was told they were in route and should arrive any minute. Finally at about the 5th hour i found the recipient had left and no flowers still. So i simply call customer service back and request a refund. To my surprise the company had no issue with the payment method i used to pay them for these flowers but now they want to give me a hard time giving me a refund because the card is in my husbands name. I informed them i am an authorized user on the account but the supervisor Jordan didn't seem to really care. He unfortunately made me feel like this is the only way the company can make money is by arguing over a $60 refund because they have vendors not holding up to their delivery promises. After seeing how many complaints this company gets i am not surprised by their behavior.

Date of experience: August 1, 2018
Amy N.
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Website easy to use
August 1, 2018

Website easy to use - delivery fee high

Date of experience: August 1, 2018
patty d.
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Great service everytime
August 1, 2018

Great service everytime.

Date of experience: August 1, 2018
Denise M.
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I wish the 14.99 Handling charge per item was listed with the price

Date of experience: August 1, 2018
buck k.
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They were delivered this afternoon and they were beautiful. Just beautiful. Thank you

Date of experience: August 1, 2018
Jason k.
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Easy and speedy checkout
August 1, 2018

Easy and speedy checkout. Wasnt happy that half of the flowers i ordered were half dead. Other than that great service.

Date of experience: August 1, 2018
Shirley W.
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Sent arrangement to my sister-in-law post surgery. She received them on designated date and loved them. Then ordering process went smoothly. Good experience!

Date of experience: August 1, 2018
Stephen Q.
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Somewhat difficult from my mobile device..
August 1, 2018

Somewhat difficult from my mobile device..

Date of experience: August 1, 2018
Tonette H.
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I never have any problems ordering
August 1, 2018

I never have any problems ordering - Thanks

Date of experience: August 1, 2018
Casandra D.
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The product was great
August 1, 2018

The product was great

Date of experience: August 1, 2018
Crystal M.
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Easy to navigate and pretty simple!
August 1, 2018

Easy to navigate and pretty simple! :) Beautiful Flower. Little pricey tho. Thank you!

Date of experience: August 1, 2018
Natasha Z.
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Great discounts and beautiful flower arrangements. Love the same day delivery option.

Date of experience: August 1, 2018
KAREN W.
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I wish I knew the handling fee up front...
August 1, 2018

I wish I knew the handling fee up front...pricey

Date of experience: August 1, 2018
JEFF O.
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Flowers ok but chocolate was completely melted
August 1, 2018

Flowers ok but chocolate was completely melted.

Date of experience: August 1, 2018