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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Margaret B.
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Your website is disgusting
August 2, 2018

Your website is disgusting. I have a password, but you never let me use it, so I have to put my name and address in every time. This is a lousy way to treat returning repeat customers.

I'm very disappointed with the appearance of the bouquet. Instead of being like the one pictured, there were only five small roses with two lilies sticking way up out of the bouquet. Looked weird.

Date of experience: August 2, 2018
Germaine Z.
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Good experience with the site
August 2, 2018

Good experience with the site. However, I was not aware of the added 14.99 fee until the end of the checkout process.

Date of experience: August 1, 2018
Laura T.
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The bouquet arrived on time with only a day's notice, and they looked almost identical to the picture.

Date of experience: August 1, 2018
Mandie J.
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I've always received great flowers but I'm always looking for savings, sales, coupons & discounts.

Date of experience: August 1, 2018
Bhawani U.
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Everything was prompt felt a little too pricey
August 2, 2018

Everything was prompt felt a little too pricey.

Date of experience: August 1, 2018
Chris L.
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Was surprised at $30 fee added at end of purchase. I think it should be made known upfront about service fees. Thanks

Date of experience: August 1, 2018
Penelope D.
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Some time ago I had a terrible experience with your site. The flowers were wilted and awful. At that time I received a $20 gift certificate that "never expired" As I tried to use this gift certificate, the code was no longer valid. Hopefully this order will be better. These are for the funeral of my husband's stepmother. Quite irritated the certificate wasn't honored. I do not plan to use your services again. Lets see how this works out.

Date of experience: August 1, 2018
Denise K.
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Seems quick and efficient
August 2, 2018

Seems quick and efficient. Received a picture from the person I sent the flowers to. She loved them and said they made her day. Thank you

Date of experience: August 1, 2018
mark t.
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The flowers were exactly like the picture showed them. Very nice..

Date of experience: August 1, 2018
K G.
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Lots of choices and good value
August 2, 2018

Lots of choices and good value.

Date of experience: August 1, 2018
Angelina K.
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Very helpful customer service
August 2, 2018

Very helpful customer service.

Date of experience: August 1, 2018
Carl E.
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The experience so far has been good
August 2, 2018

The experience so far has been good. If all goes well, I'm sure I will use this site again.

Date of experience: August 1, 2018
Kathryn S.
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Did not realize there was a large handling fee.The flowers delivered were not what I ordered.

Date of experience: August 1, 2018
Cheryl E.
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My friend liked the arrangement
August 2, 2018

My friend liked the arrangement. She is recovering from surgery.

Date of experience: August 1, 2018
Trisha F.
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I do love the flower arraignments and vases you offer however the 14.99 fee is a little steep. I would order more often if the price of the flowers included all fees other than tax.

Date of experience: August 1, 2018
David A.
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A little pricey for what i received
August 2, 2018

A little pricey for what i received

Date of experience: August 1, 2018
Sandra K.
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I ordered a white azalea to be delivered, but received a peace lily. I was disappointed that the flower I ordered was not what was delivered. I was not told it would not be available.

Date of experience: August 1, 2018
Stew Y.
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Very good user-friendly website and a nice selection of products.

Date of experience: August 1, 2018
Vicki A.
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Easy and quick to order
August 1, 2018

Easy and quick to order. My family said the fruit was fresh and a good selection of seasonal fruit.

Date of experience: August 1, 2018
Mandi V.
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Great deal and easy to order
August 1, 2018

Great deal and easy to order. Great delivery time!

Date of experience: August 1, 2018