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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Belinda R.
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Easy and fastdelivered 1 day later
August 23, 2018

Easy and fastdelivered 1 day later.

Date of experience: August 23, 2018
Kaye R.
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I ordered the flowers with same day delivery on Aug. 22nd. When I tracked the order on the website, it said that it was delivered sometime around 6:30pm. I did not get a call or text message from my mom about the flowers so I decided to ask her about it the following morning if she received it. She said that she did not. I called customer service and was told that because I placed the order at 2:44, that it could have caused not not to fulfill the order on the same day. But being that the website allowed me to do it and asked me to pay the additional fee, I think it is fair for me to expect that it should be delivered in the same day. The cut off time was 3pm according to the website and 2:44pm is not 3pm. I should have gotten a phone call to at least inform me that it wasn't gonna be delivered. The element of surprise was ruined because I had to ask my mom if she ever got the flowers. I also did not get a follow up call after customer service said that she would follow up with the florist and call me back. Flowers are also in a much smaller scale than pictured. Overall not a good experience.

Date of experience: August 23, 2018
Angelica M.
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Everything was going well, except that the flowers were a little brown on edges of them, which indicated that they were a bit old. The flowers were not really fresh.

Date of experience: August 23, 2018
Gary J.
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Good service prices reasonable
August 23, 2018

Good service prices reasonable

Date of experience: August 23, 2018
Katherine H.
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The flowers that were sent were not even close to what you depicted on the web site. VERY DISSATISFIED. NOT EVEN REMOTELY CLOSE.

Date of experience: August 23, 2018
Elizabeth A.
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Flowers were beautiful and fresh
August 23, 2018

Flowers were beautiful and fresh.

Date of experience: August 23, 2018
Barbara O.
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I had a hard time editing my order
August 23, 2018

I had a hard time editing my order.

Date of experience: August 23, 2018
Adam D.
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I appreciate the same day service and really appreciate THE MOST COMPETITIVE prices I have ever seen. I will always be making my significant other happy JUST because of you guys. Thank you!

Date of experience: August 23, 2018
Dhanya P.
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I find the service charge a bit high, so not sure if I would buy again. However if the flowers are beautiful and there service as good as promised, I might reconsider.

Date of experience: August 23, 2018
William A.
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All was great!
August 23, 2018

All was great!

Date of experience: August 23, 2018
Risn l.
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The pictures make the arrangements look bigger
August 23, 2018

The pictures make the arrangements look bigger

Date of experience: August 23, 2018
J H.
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My sister just moved for school and I was saddened that I wouldn't be able to celebrate her birthday with her in-person. Luckily, fromyouflowers offered the most reasonably priced package I could find that would deliver the day I needed it to be delivered on. Thanks to this company, my sister received her package the day of her birthday and felt loved and cared for.
Thank you so much. I will definitely use this company in the future!

Date of experience: August 23, 2018
Sandya M.
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You guys really surprised my mom and she loved the flowers. Thanks

Date of experience: August 23, 2018
Marc B.
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Super easy great choices for last minute people... I'm assuming for last minute people... outstanding all the way through!

I had the wrong delivery address and changed it a few hours after placing the order... THEY STILL GOT IT THERE ON TIME! WHAT?! AMAZING!

Date of experience: August 23, 2018
Dalila K.
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Easy to order
August 23, 2018

Easy to order. Great prices

Date of experience: August 23, 2018
Barbara C.
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Billing amount is strange
August 23, 2018

Billing amount is strange. You offered over $13.00 in credit but I only got $6.00?

Date of experience: August 23, 2018
Teresa C.
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VERY QUICK AND USER FRIENDLY!
August 23, 2018

VERY QUICK AND USER FRIENDLY!

UNFORTUNATELY THE PRODUCT DID NOT MEET EXPECTATIONS. ROSES WERE WILTED AND BALLOONS TOO BIG. I HAD ORDERED 1 MYLAR AND 2 LATEX BUT I GOT 3 MYLAR. OVERPOWERED THE ARRANGEMENT

Date of experience: August 23, 2018
Bob C.
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Great service
August 23, 2018

Great service. Great price. Very satisfied.

Date of experience: August 23, 2018
Janet B.
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Same delivery was just what I needed!
August 23, 2018

Same delivery was just what I needed! Flowers were as described!

Date of experience: August 23, 2018
EDNA J.
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I ORDERED MY SISTER WHO LIVES 600 MILES FROM ME FOR HER BIRTHDAY, SHE POSTED A PICTURE OF THE BOQUET,VERY PRETTY.

Date of experience: August 23, 2018