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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Scott B.
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Very easy to order and delivered great
August 24, 2018

Very easy to order and delivered great. She loved it

Date of experience: August 23, 2018
Sheila W.
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My cousin was very pleased with the fruit basket
August 24, 2018

My cousin was very pleased with the fruit basket.

Date of experience: August 23, 2018
Kristina O.
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The arrangement was just what I expected from the picture but most of the outside 3 layers of each rose was wilted and starting to brown a little on the creases.

Date of experience: August 23, 2018
John P.
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Order process was smooth, items were shipped as promised and the recipient is very happy with the quality.

Date of experience: August 23, 2018
Nick O.
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Always simple & quick!
August 24, 2018

Always simple & quick! I have been completely satisfied with my dealings as of now! Keep up the good customer service!

Date of experience: August 23, 2018
Danielle Q.
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There should be more of a mixed type of basket
August 24, 2018

There should be more of a mixed type of basket.

Date of experience: August 23, 2018
Jennifer M.
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The service I received was good
August 24, 2018

The service I received was good. The delivery wasn't until 8pm and I didn't know that it would be delivered by UPS truck, in a box. I didn't see that when ordering. I thought I would be getting a full arrangement as show in picture and not cut flowers in a box. Lily buds did arrive closed so will see later how they look. I am a gardener and cut many of my flowers to bring inside to enjoy. This is certainly a different way to receive a flower arrangement.

Date of experience: August 23, 2018
Elizabeth C.
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Sent to my sister-in-law
August 24, 2018

Sent to my sister-in-law. She said they were beautiful.

Date of experience: August 23, 2018
Alesha W.
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Beautiful flowers
August 24, 2018

Beautiful flowers. Just like the picture online. They were for my mom, and she loves them! They are opening beautifully and are beautiful colors! Would recommend getting flowers from here. Everything was written correctly on the card as well. Prompt delivery, within time they said. Wonderful flowers!

Date of experience: August 23, 2018
Julianne Y.
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Thank you for making this possible!
August 23, 2018

Thank you for making this possible! Just received an email that my requested flower arrangement was delivered to my requested destination. I'm hoping it looked exactly as it did online.

Date of experience: August 23, 2018
Amber J.
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Great prices and fast delivery to loved ones
August 23, 2018

Great prices and fast delivery to loved ones.

Date of experience: August 23, 2018
Tami D.
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Overall it was a great experience
August 23, 2018

Overall it was a great experience

Date of experience: August 23, 2018
Barbie G.
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Easy peasy
August 23, 2018

Easy peasy

Date of experience: August 23, 2018
Susan P.
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Hard to answer your questions since I didn't see the results. Flowers were for a friend who just lost her Mother. She said the flowers were beautiful though

Date of experience: August 23, 2018
Jojo E.
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First time, waiting for the delivery to make informed decision

Date of experience: August 23, 2018
Dawn S.
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I sent the flowers to a friend in CA, I'm in GA
August 23, 2018

I sent the flowers to a friend in CA, I'm in GA
She got them and is enjoying them.

Date of experience: August 23, 2018
Belinda R.
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Easy and fastdelivered 1 day later
August 23, 2018

Easy and fastdelivered 1 day later.

Date of experience: August 23, 2018
Kaye R.
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I ordered the flowers with same day delivery on Aug. 22nd. When I tracked the order on the website, it said that it was delivered sometime around 6:30pm. I did not get a call or text message from my mom about the flowers so I decided to ask her about it the following morning if she received it. She said that she did not. I called customer service and was told that because I placed the order at 2:44, that it could have caused not not to fulfill the order on the same day. But being that the website allowed me to do it and asked me to pay the additional fee, I think it is fair for me to expect that it should be delivered in the same day. The cut off time was 3pm according to the website and 2:44pm is not 3pm. I should have gotten a phone call to at least inform me that it wasn't gonna be delivered. The element of surprise was ruined because I had to ask my mom if she ever got the flowers. I also did not get a follow up call after customer service said that she would follow up with the florist and call me back. Flowers are also in a much smaller scale than pictured. Overall not a good experience.

Date of experience: August 23, 2018
Angelica M.
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Everything was going well, except that the flowers were a little brown on edges of them, which indicated that they were a bit old. The flowers were not really fresh.

Date of experience: August 23, 2018
Gary J.
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Good service prices reasonable
August 23, 2018

Good service prices reasonable

Date of experience: August 23, 2018