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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Good
It has always been a pleasure. Delivery haven't disappoint me (not yet). Keep up the good job.
You always make the most beautiful arrangements.
I am the sender- not the receiver...
I was contacted with "what to do if there is no answer in the address of the receiver"
I wonder what is the policy- I had to take a decision without knowing the exact setting of the address I sent the order to, and with not knowing what is the policy I tried to help the delivery person to solve the issue over the phone during my working hours...
Everything was fine. My wife wasn't home but they were left at the door.
Handling fee was expensive and unexpected, that should be shown earlier on in the transacation
The flowers that were received were not the ones that were in the picture i chose.
This is the first time I have ordered plants for delivery. Overall, very satisfied, although a little pricey.
I was surprised at the arrangement being as nice as it was and same delivery was a good bonus.
So far so good, hopefully the flowers will be beautiful.
Haven't gotten the flowers yet so who knows...flowers were not delivered on t he day t hey were promised.
The florist who got the order did not answer the phone so you "assumed" he is no longer in business and no one from your company would give me the name of the florist. When they were delivered recipient liked them--she sent me a picture--but I was not satisfied knowing how much they cost--looked more like grocery store flowers the day before they are taken from the shelf. Not pleased at all but she was and that is what counts
The first florist sent a plant instead of flowers for my order of pink flowers and balloon I requested for a birthday. I called customer service and they sent the order to another Florist and it was made and delivered correctly this time. The customer service was great and fixed the problem. They apologized for the first florist. That is why I will continue to use them. Thanks!
Process was extremely easy and I loved that it will be delivered same day. I hope I'm not let down as I just placed the order. If it actually arrives today and is a pretty as the picture, I'll definitely shop here again.
Update: the flowers were delivered to my sister in 2 hours! I just found the website I will order all my flowers from.
I will definitely order from here next time.
Quick service. Excelleent website. Hope you will deliver now!
I placed this order on 8/21 (before the deadline) for same day delivery. The flowers were delivered on 8/22 and your follow up (this email) shows the order was placed on 8/22 and delivered on 8/22. It worked out ok and my friend was very happy to receive the flowers and said they were beautiful so the delay turned out ok.
Product was as expected and delivered on time, recipient was very pleased to have received
The person we sent the flowers to said they received them and were very beautiful
A bit too expensive to order to Seattle.
My daughter loved the flowers, I felt that they was a little pricey.
Bouquets are beautiful, great delivery options, and awesome customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members