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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Wendy H.
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Your site is easy to navigate and I found what I wanted quickly. The flowers were delivered within the time frame promised and were a good quality.

Date of experience: September 8, 2018
Linda R.
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Love the arrangement selection and options
September 8, 2018

Love the arrangement selection and options. The sunflowers in the Mason Jar and the Birthday Cake Flowers were just as beautiful as in the photos.

Date of experience: September 8, 2018
George W.
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It was impossible to apply delivery rebate
September 8, 2018

It was impossible to apply delivery rebate

Date of experience: September 8, 2018
William H.
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First they were routed to KY.Then they made it to San Jose by 11am That is OK But some of the heads were broken off the stems. Most very wilted. We are following the directions to revive them. They do not look good at all. We should not need to take an hour to fix the problem. I ordered the same flowers last year from you and they were beautiful. But in that case you sent one doz when I ordered two dozen. You did do a refund. I ordered hand delivered from you a few times they were great.
I will not order from you again. You screwed up my wife's birthday.

Date of experience: September 8, 2018
Sultan M.
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Very tedious process
September 8, 2018

Very tedious process
The flowers were delivered a day earlier that destroyed the element of surprise

Date of experience: September 8, 2018
Jennie T.
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Shipping/ handling is too high
September 8, 2018

Shipping/ handling is too high
The end result did not look like the picture ordered. My friend sent me a picture and I was embarrassed at the way it looked

Date of experience: September 8, 2018
boris J.
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Guys, any fees must be integrated to the stuff sold pricing. You have a good site but that annoying unknown sudden fee of $14.99 devastates the experience.

Service does not work. They advertise "same day delivery" (the primary reason i used them) and then apologize that it's going to be next day. Next day they "physically apologize" by enhancing the bunch and...totally destroying it's color, from red roses to pink lilies. It's a classical failure: no resources for service, no professionals for right product. Bad business.

Date of experience: September 8, 2018
Cornell B.
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Shopping on this site is always is and painless
September 8, 2018

Shopping on this site is always is and painless. I like the personalized pitxure frame wish I could put two pictures next time but love this site

Date of experience: September 8, 2018
Rigo O.
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Easy to use and great product choices
September 8, 2018

Easy to use and great product choices. Thank you!

Date of experience: September 8, 2018
Tonya P.
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My bff was sick & the flowers made her feel better :)

Date of experience: September 8, 2018
Shirley C.
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Ordered late in afternoon and the flowers still arrived later that afternoon -- FAST service! My daughter loved them and sent me a picture so I could see. They were exactly as pictured. My only wish is that they were more colorful.

Date of experience: September 8, 2018
Garry R.
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My price jumped so high after i loaded it for review and submitted before I could even review it. I am a Hertz employee and will be compaining

Date of experience: September 8, 2018
Lucy F.
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Beautiful selection
September 8, 2018

Beautiful selection. Easy to order. Appreciated the reminder on polenta saved

Date of experience: September 8, 2018
Kelly F.
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It was exactly what I needed/expected
September 8, 2018

It was exactly what I needed/expected.

Date of experience: September 8, 2018
Ron A.
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Easy ordering...
September 8, 2018

Easy ordering...the picture my sister-in-law sent of the floral arrangement didn't look exactly like the one I selected on line.

Date of experience: September 8, 2018
Diane K.
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It was a beautiful reasonable bouquet
September 8, 2018

It was a beautiful reasonable bouquet

Date of experience: September 8, 2018
Sandy O.
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Arrived on time and my daughter said the brownies are delicious!

Date of experience: September 8, 2018
Yvette D.
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Beautiful Arrangement
September 8, 2018

Beautiful Arrangement

Date of experience: September 8, 2018
Brian K.
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Easy and always a pleasure
September 8, 2018

Easy and always a pleasure

Date of experience: September 8, 2018
grace S.
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Love your service
September 8, 2018

Love your service

Date of experience: September 8, 2018