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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Chelsa Q.
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I had to go enter my cart contents a second time after only 30 mins. Slightly annoying.

Date of experience: September 24, 2018
April Y.
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Web site has been great, if flowers delivery measure up to expectations, this will be my new go to for flower orders.

Date of experience: September 24, 2018
Dawn K.
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Very easy and loved the free shipping code
September 24, 2018

Very easy and loved the free shipping code

Date of experience: September 24, 2018
Mary K.
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Beautiful flowers, my daughter loved them!
September 24, 2018

Beautiful flowers, my daughter loved them!

Date of experience: September 24, 2018
aspear X.
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1st time purchase but will be back
September 24, 2018

1st time purchase but will be back.

Date of experience: September 23, 2018
Momma J.
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It was absolutely perfect!
September 24, 2018

It was absolutely perfect! Exactly what I expected. I appreciate u doing the leg work for me in my busy life! Thank u!

Date of experience: September 23, 2018
Wendy R.
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Easy to use
September 24, 2018

Easy to use. Hoping it arrives not too late. Didn't see any indication of time of delivery for same day.

Flowers arrived promptly and were beautiful.

Date of experience: September 23, 2018
New Jersey
1 review
0 helpful votes
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What a DISAPPOINTMENT! I order the SUPER SWEET SNACK GIFT BASKET for delivery. It was due to be delivered that day... around 3:45pm i received an email, stating they would not be able to make the same day delivery, but I would be credited for the same day delivery fee. Delivery was made the next day and to my surprise, the basket looked NOTHING like the Super Sweet Snack Gift basket, shown online. The details did state the basket was as follows: Item Description
Chips, chocolate, cookies - oh my! They'll squeal with delight when they receive this beautiful woven gift basket full of sweet and savory treats like chips, chocolate candies, cookies, licorice, peanut butter cups and more. Easy to share, it's a great gift for all ages. Components may vary. Unfortunately i can not upload the picture, from online, bcus the pixels are too low. But the basket was supposed to be all individually wrapper candy bars. Although the items description has some variations. Trust me, nothing close was delivered.
I was able to post the picture of the basket delivered, it was nice but NOTHING like i needed delivered. I have spoken with several customer service ppl and all that they keep saying is, they apologize for the inconvenience. Also that they spoke to the florist and they are very sorry for my disappointment! And they gave me 30% off and also a $20- gift card, for future orders. SERIOUSLY why would i order anything else from From You Flowers!?!?!?
I wanted a refund, minus the delivery charge. As it was delivered, although not what was ordered. I have wasted far too much time with this company and i can not keep going back and forth with them.
STAY AWAY... items pictured are misrepresented!

Date of experience: September 23, 2018
K B.
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Your website is easy to use, with nice choices in flowers and plants.

Date of experience: September 23, 2018
Sherri L.
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She will be home after 4:00 and there is no place to give instructions or best delivery time. I wish there were.

Date of experience: September 23, 2018
Faye G.
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Xx
September 24, 2018

Xx

Date of experience: September 23, 2018
Mary J.
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My sister said that those were the most beautiful roses she has ever seen!

Date of experience: September 23, 2018
Leslie U.
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Sent to sister for Birthday
September 23, 2018

Sent to sister for Birthday - she sent me a pic of the delivery, it was beautiful! Wonderful presentation, exceeded my expectations, thank you! Also received a great response from my Mother, I had sent her flowers for her birthday a couple of months ago, so two of two positive experiences:-)

Date of experience: September 23, 2018
Catherine W.
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I sent the flowers to my sister in San Diego and she sent a picture of them. They were as beautiful as they looked in the picture! Highly satisfied!

Date of experience: September 23, 2018
Linda P.
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My friend was delighted with the bouquet
September 23, 2018

My friend was delighted with the bouquet. It was delivered as promised. She called to tell me thanks!

Date of experience: September 23, 2018
Nancy N.
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The recipient loved it!
September 23, 2018

The recipient loved it!

Date of experience: September 23, 2018
Robert B.
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Wasn't sure how this was gonna work out but it ended up arriving within my wife's workday and I'm pleased. Great job and she loved them. She even shared the chocolate with her co workers.

Date of experience: September 23, 2018
Janice S.
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Pleased with arrangement
September 23, 2018

Pleased with arrangement

Date of experience: September 23, 2018
Maria P.
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Needed something quick, "local" and appropriate for the recipient. Had little time to shop around, so you were "it." Your handling/etc fee is ridiculous. Greater than:-( I also had a discount available on my acct. But it expired recently. Was going to use it before it did, but you don't deliver to the recipient's location I wanted it sent to, so I had to go w/another co. PS: This was gift - recipient is caring for her dying moom who's being visited by nurses and hospice workers; I know my friend isn't eating (or sleeping) well, so I thought this would help. I kbnow she rec'd it but she has other things on her mind right now besides telling me if she "liked" what she rec'd or not.

Date of experience: September 23, 2018
John K.
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Handling fee is a bit expensive!
September 23, 2018

Handling fee is a bit expensive!

Date of experience: September 23, 2018