Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Supposed to be delivered today. We're delivered yesterday.
Timely delivery. Very beautiful arrangement
I paid for the deluxe and it was small and only 5 roses the rest were carnations and some sunflowers. Disappointed
2nd time I've ordered a dish garden. First recipient loved it.
GREAT PRODUCT & GREEATR SERVICE
It would be nice to get a call ahead of delivery. Because in my case I had to pick up my son at work and while I was out I received the flowers that were place on my doorstep in 100 degree heat. Had I received a call letting me know the delivery was on its way I would have stayed.
Hi, good evening,
It seems the final product was a bit different from the one we ordered, (mostly in the color palette), other than that, the purchase experience was Quick on the website, kinda confusing when trying to track the order even when logged in to it. Other fees shown until the end when you are about to pay. So you stay with in the page due to the cheaper prices in comparison to other retailers, at least it accomplishes its marketing purpose.
Still, thanks for completing the order.
So far so good but it really isn't fair for me to rate you until the flowers have been delivered per order. Please remember I got deluxe - so they should have more flowers! I have now seen the delivered flowers and although they are pretty, there did not seem to be enough flowers since I upgraded to deluxe. The bouquet looked more like the regular size.
I ordered flowers in the AM to be delivered same day, within 4 hours and paid for the extra service. The flowers were delivered same day but NOT within the 4 hours. I contacted fromyouflowers and they are currently processing a credit for the 4 hour expedite service which did not happen. Hopefully the credit will appear on my cc within the few days. Otherwise I felt this customer service issue was handled promptly via on line no hassle and would give the 5 stars for the ease for customer service.
Very beautiful flowers to choose from. Easy experience
Delivered on time nice bouqet
Easy to use and order, I hope the flowers are delivered on time and to the right person
Arrived on time and were pretty
Great options, timely delivery, reasonable cost.
Great website, functionality. Fantastic product mix.
Very nice ordering experience! However, the plants were not remarkable. For a Birthday gift I paid waaaay too much. I ordered the premium succulent plant and I was truly unimpressed!
Flowers were delivered next day. Not same day.
Quick and easy process to order online, and the flowers always arrive fresh and beautiful!
Thank you, wish i could get a notice when delivered
For my convenience I enjoy giving flowers to those that I love and thank God that it's as easy as pushing button.
So far I haven't had anyone that I've sent flowers to complain but would they!?
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

