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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sharon H.
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Let's see how delivery goes...
October 17, 2018

Let's see how delivery goes...

Date of experience: October 17, 2018
Kenneth G.
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Great overall purchase
October 17, 2018

Great overall purchase. Promt delivery. Beautiful flowers.

Date of experience: October 17, 2018
Ed F.
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Arrived sooner than expected
October 17, 2018

Arrived sooner than expected.

Date of experience: October 17, 2018
Jo G.
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Super selection, easy process!
October 17, 2018

Super selection, easy process! I will definitely use fromyouflowers.com again!

Date of experience: October 17, 2018
Wendy V.
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The site crashed several times trying to check out. The flowers arrived on time, but they were smaller than expected when I had paid to have the largest upgrade delivered. (I had to do that to have them delivered to that area code.)

Date of experience: October 17, 2018
Andrew M.
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Flowers looked great, very simple order process, and appreciated the Amazon link for payment.

Date of experience: October 17, 2018
Nicole V.
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The flowers that were delivered were just put on the porch ( mind you it was cold) and the door was never knocked on and the bell was never rang. Kind of disappointed in that considering they were for my niece who just lost her father and this was her first birthday celebration without him and i really wanted her to open the door and see the beautiful flowers for her and maybe cheer her up.

Date of experience: October 17, 2018
Bobbi M.
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Excellent!
October 17, 2018

Excellent!

Date of experience: October 17, 2018
Gloria A.
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First of all it was a day late, they did credit me for the $2.99 for the same delivery but that really didn't help me none since I needed it yesterday and not today, but O well, what do you do? I have ordered with you before but I will think twice next time or order days in advance.

Date of experience: October 17, 2018
Kathryn P.
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Great so far, I hope the quality is as great as it looks.
Addendum:
My mom received the beautiful bouquet yesterday (same day service) and was really really pleased with her pumpkin bouquet. It was perfect and made her day! Thank You for that. Will order from fromyouflowers.com again.

Date of experience: October 17, 2018
Christine T.
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Flowers look nice, but delivery was too pricey
October 17, 2018

Flowers look nice, but delivery was too pricey

Date of experience: October 17, 2018
Deb B.
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Your site was very user friendly
October 17, 2018

Your site was very user friendly. Nice to know I have a place to order from close to my daughter. Thank You!

Date of experience: October 17, 2018
monica f.
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Excellent product!
October 17, 2018

Excellent product!

Date of experience: October 17, 2018
Melanie L.
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Speed of delivery and product was great
October 17, 2018

Speed of delivery and product was great.

Date of experience: October 17, 2018
Mary E.
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An additional $20 for S&H?
October 17, 2018

An additional $20 for S&H? That's ridiculous! I sure hope the flowers are as pictured, for that price!
Follow-up comments: The flowers were not as close to the picture as I had hoped. The most unique feature (the echeveria) was so small, and placed under other flowers so that it cannot be seen. Within 18 hours of delivery, the day lily petals were limp and drooping.
On a VERY POSITIVE note, I emailed customer service this morning with my concerns. In LESS THAN AN HOUR (!), they responded with an apology, a partial refund to my account, and a coupon for a future purchase! That is A+++ customer service, and for that reason, I will order from them again.

Date of experience: October 17, 2018
Nancy F.
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Awesome!
October 17, 2018

Awesome! Quick, easy and I am hoping Excellent Delivery.

Date of experience: October 17, 2018
Greg W.
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To much for delivery
October 17, 2018

To much for delivery

Date of experience: October 17, 2018
Rachel C.
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I sent flowers to my boss for Boss's Day and they were gorgeous! I was able to have them delivered the same day with reasonable pricing and she loved them! Thanks so much!

Date of experience: October 17, 2018
Darrin P.
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Easy to order
October 17, 2018

Easy to order. Flowers were beautiful and smelled fantastic.

Date of experience: October 17, 2018
Jeanne W.
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Awesome site and easy to use
October 17, 2018

Awesome site and easy to use

Date of experience: October 17, 2018