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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Daniel I.
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It was nice to be able to edit mistakes
November 7, 2018

It was nice to be able to edit mistakes. Easy to use.

Date of experience: November 7, 2018
Julie K.
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Easy to order and order was received the same day
November 7, 2018

Easy to order and order was received the same day.

Date of experience: November 7, 2018
Cleveland D.
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My experience went very well
November 7, 2018

My experience went very well. I will be using them again.

Date of experience: November 7, 2018
AG N.
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Very satisfied with my order!
November 7, 2018

Very satisfied with my order!

Date of experience: November 7, 2018
Carol X.
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My friend loved her birthday flowers
November 7, 2018

My friend loved her birthday flowers.

Date of experience: November 7, 2018
Qui Q.
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Everything was quick and easy to use!
November 7, 2018

Everything was quick and easy to use!

Date of experience: November 7, 2018
Emily I.
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I ordered online and expected flowers to be delivered that look similar to that picture. I paid for an up charge too, to make sure the flowers were nice. After receiving a photo of what was delivered vs what I though I ordered I was very disappointed!

Date of experience: November 7, 2018
Bonnie C.
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I think the delivery charge is a bit out of hand
November 7, 2018

I think the delivery charge is a bit out of hand. I can call a florist and have an Uber driver pick it up and have it delivered same day with out having to wait 5 days for delivery and a $15.00 charge. I was also unaware that the flowers were not going to be arranged. It did not state anywhere that the flowers were just coming in a box, and the recipient would have to arrange them herself.

Date of experience: November 7, 2018
Nakeshia W.
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I have always been extremely pleased with the quality of my orders

Date of experience: November 7, 2018
Carolyn I.
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Easy, so much choice, fantastic selection, love love love this site

But after handling charge and taxes the final price keeps rising

Date of experience: November 7, 2018
Cisca Q.
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The Service amount coming at the end of the order is very misleading and not visible in the beginning

Date of experience: November 7, 2018
Dan F.
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Very easy and fast...
November 7, 2018

Very easy and fast...more options and more convenient than other services. The plants arrived in a much different (cheaper) vessel than pictured thoug, which was disappointing, especially for the extra money I paid for the 'better' option.

Date of experience: November 7, 2018
Janis G.
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I have used your company many times
November 7, 2018

I have used your company many times. Flowers are fresh and as shown

Date of experience: November 6, 2018
Deborah L.
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I don't really know what they looked like, as I had them delivered to someone else, but she loved them.

Date of experience: November 6, 2018
Michele V.
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Flowers we're for my daughter.and she said they were beautiful.

Date of experience: November 6, 2018
Devon M.
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Delivery surcharges are astronomical
November 7, 2018

Delivery surcharges are astronomical. They may be on par with other flower websites, but it's highway robbery what you all are charging.

Date of experience: November 6, 2018
Rosilyn S.
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I have complained directly to the vendor
November 7, 2018

I have complained directly to the vendor. I am dissatisfied because my product was left outside in the cold. No communication with the recipient or with me.

Date of experience: November 6, 2018
Vincent M.
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The flowers were beautiful from my understanding,however they were supposed to be delivered on 11/7/2018 not 11/3/2018.

Date of experience: November 6, 2018
Claudio Y.
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Not so good in the end, very small amount of flowers for being the delux option

Date of experience: November 6, 2018
Jessica F.
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It felt much easier than a competitor's site I tried earlier today. I'm not sure when the flowers arrived, but apparently the delivery person actually waited for the recipients' boyfriend to get home and take them in the house. Very impressive.

Date of experience: November 6, 2018