Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Donna T.
0 reviews
0 helpful votes
Follow Donna T.
Unfollow Donna T.
Share Review
Report Review

Friend loved the basket
November 13, 2018

Friend loved the basket

Date of experience: November 13, 2018
personallyspeaking W.
0 reviews
0 helpful votes
Follow personallyspeaking W.
Unfollow personallyspeaking W.
Share Review
Report Review

I was frustrated, but fromyouflowers fixed everything! The site didn't seem to be working properly and it took several attempts before I was able to place my order. In the meantime a promotion ended which raised the price. When I brought that to fromyouflowers' attention, they corrected all the problems and quickly delivered a floral gift that was greatly appreciated by the recipients. Thank you for your thoughtful responsiveness.

Date of experience: November 13, 2018
Tony C.
0 reviews
0 helpful votes
Follow Tony C.
Unfollow Tony C.
Share Review
Report Review

Easy to use, efficient service
November 13, 2018

Easy to use, efficient service

Date of experience: November 13, 2018
Beverly K.
0 reviews
0 helpful votes
Follow Beverly K.
Unfollow Beverly K.
Share Review
Report Review

Super easy!
November 13, 2018

Super easy! Thanks for that!

Date of experience: November 12, 2018
Barbara G.
0 reviews
0 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Share Review
Report Review

I ordered a vase, but it was delivered in a box
November 13, 2018

I ordered a vase, but it was delivered in a box. Not acceptable.

Date of experience: November 12, 2018
Joan O.
0 reviews
0 helpful votes
Follow Joan O.
Unfollow Joan O.
Share Review
Report Review

The flower arrangement was beautiful but was different from the picture

Date of experience: November 12, 2018
Charles I.
0 reviews
0 helpful votes
Follow Charles I.
Unfollow Charles I.
Share Review
Report Review

Easy ordering and check out
November 13, 2018

Easy ordering and check out. I have always been happy with the deliveries and their quality. The smiles I've gotten says it all!

Date of experience: November 12, 2018
Tiffani W.
0 reviews
0 helpful votes
Follow Tiffani W.
Unfollow Tiffani W.
Share Review
Report Review

You say same day delivery but there were no options for same day only two days later for delivery.
The person who received the flowers was highly disappointed with the entire presentation. This was not a good experience at all. I will be making a phone call. Just terrible!

Date of experience: November 12, 2018
Lisa C.
0 reviews
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Share Review
Report Review

Very easy to shop and checkout!
November 13, 2018

Very easy to shop and checkout!

Date of experience: November 12, 2018
Ayee P.
0 reviews
0 helpful votes
Follow Ayee P.
Unfollow Ayee P.
Share Review
Report Review

Quick work
November 13, 2018

Quick work. Thank you!

Date of experience: November 12, 2018
Filip N.
0 reviews
0 helpful votes
Follow Filip N.
Unfollow Filip N.
Share Review
Report Review

The addition of a $15 fee in the very last confirmation screen is very dishonest - a classic bait and switch. Especially when several screens earlier I got a notification that I couldn't deliver to this location if my order was under $40. My response is to take my business elsewhere in the future as this will be my first and last time ordering from you.

Date of experience: November 12, 2018
Jan K.
0 reviews
0 helpful votes
Follow Jan K.
Unfollow Jan K.
Share Review
Report Review

LET ME ASK YOU WOULD YOU EVER PUT YELLOW DAISIES ON A FUNERAL ARRANGEMENT? I TOOK A CHANCE AND DID THE ARRANGEMENT THAT WOULD BE DONE AT THE FLORIST EVERY ONE OF THE REVIEWS WERE 5 STAR AND SAID THEY WERE BETTER THAN EXPECTED. I EVEN WENT WITH THE "DELUXE" TO MAKE SURE THAT THEY WOULD BE BETTER THAN EVER! SO I TOOK THE CHANCE! I CAN'T BELIEVE HOW AMATEUR IT LOOKED AND THE CONTENT WAS A BEST AT MOST MOST DEFINATELY NOT A "DELUXE" NOT EVER A BETTER. I THOUGHT THEY WOULD COME IN A DISH OR A VASE AND IT CAME IN A BASKET THAT LOOKED LIKE IT WAS FOR EASTER. ESPECIALLY WITH THE RIDICULOUS DAISIES. I WILL NEVER DO THAT AGAIN, ESPECIALLY FOR SOMETHING HAS SERIOUS HAS A FUNERAL ARRANGEMENT. I WAS SO EMBARRASSED. THE FLORAL ARRANGEMENT LOOKED LIKE SOMETHING I WOULD HAVE PURCHASED AT A GROCERY STORE, COULD NOT BELIEVE THE CARD WAS HAND WRITTEN.
ALL I COULD DO WAS APOLOGIZE FOR IT. I WOULD LIKE A REFUND AND NOT A CREDIT. I WOULD BE MORE THAN HAPPY TO SEND YOU A PICTURE OF THE ARRANGEMENT.
SINCERELY,
JAN GUSTISON

Date of experience: November 12, 2018
Ifeta K.
0 reviews
0 helpful votes
Follow Ifeta K.
Unfollow Ifeta K.
Share Review
Report Review

I love it...
November 12, 2018

I love it...

Date of experience: November 12, 2018
wendy M.
0 reviews
0 helpful votes
Follow wendy M.
Unfollow wendy M.
Share Review
Report Review

Fast, easy, good options offered for fast delivery
November 12, 2018

Fast, easy, good options offered for fast delivery
Got a picture from my mom and they were gorgeous! Almost exactly like photo!

Date of experience: November 12, 2018
Cathy B.
0 reviews
0 helpful votes
Follow Cathy B.
Unfollow Cathy B.
Share Review
Report Review

The person I sent the basket to said it was beautiful. She was very pleased with it.

Date of experience: November 12, 2018
Scott A.
0 reviews
0 helpful votes
Follow Scott A.
Unfollow Scott A.
Share Review
Report Review

It really irks me when websites don't say anything about shipping and handling info until after you've put in payment info. A reputable company would provide that info up front. As it was, I nearly canceled my order because of that. If I wasn't in such a hurry, I would have.
The flowers did arrive on time and were of excellent quality. My wife was very pleased.

Date of experience: November 12, 2018
Dawn B.
0 reviews
0 helpful votes
Follow Dawn B.
Unfollow Dawn B.
Share Review
Report Review

So far, good experience, but am waiting to see if the flowers that are delivered look anything like what is shown on the website. Doesn't always happen in past experiences with other sites.

Date of experience: November 12, 2018
Joe P.
0 reviews
0 helpful votes
Follow Joe P.
Unfollow Joe P.
Share Review
Report Review

Did not see alll of the fees until checkout
November 12, 2018

Did not see alll of the fees until checkout. Seemed high.

Date of experience: November 12, 2018
Sharon m.
0 reviews
0 helpful votes
Follow Sharon m.
Unfollow Sharon m.
Share Review
Report Review

I have ordered a few times and the flowers are always beautiful.

Date of experience: November 12, 2018
benoit o.
0 reviews
0 helpful votes
Follow benoit o.
Unfollow benoit o.
Share Review
Report Review

Always a delight to buy from this website
November 12, 2018

Always a delight to buy from this website

Date of experience: November 12, 2018