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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers were a birthday gift for my aunt. I didn't receive them personally. She said thank you they are beautiful so I am guessing that they are.
Delivery service went through as promised. Website is easy to use and quite clear.
Flowers were beautiful but the delivery person left them in front of an attached garage instead of the front door/porch. Consequently, the flowers were left overnight in the snow as the recipient did not see them until morning.
My flower arrangement for a funeral celebration did not arrive on the scheduled day. I had ordered it weeks in advance, I was told that it would arrive the next day, after the scheduled day! They offered a $5 refund from the $73 order. Speaking with a manager, I was told the shipping charge would be waived and upgraded upon delivery the next day. I insisted they arrived first thing in the morning for the second gathering that began at 4:00. They arrived at 5:00 after guests had arrived and the gathering had begun.
Again they tried to contact me, but kept dialing a wrong number, so I had to again contact them with my concern. The ONLY compensation was an apology and the $10.
Not good customer service and compensation for their error and embarrassment and frustration during a difficult time for our family.
I'm very happy for the same day delivery and prices are reasonable.
Goodbye
Very easy for this non-techno senior citizen! Website very easy to use!
Your flowers a are always beautiful and last a long time.service. Has always been good.
ENJOYED BROWSING
Quick, easy and somewhat affordable
Positive experience the few times I've purchased.
Great experience
Always come through with a wonderful gift!
Easy to navigate and -very reasonable prices compared to other online flower delivery services.
THE VASE DID NOT LOOK AS FULL AS THE PICTURE DID.
This delivery was good, speedy and complete. A previous order this week was not as satisfying...
The flowers in the photo for the flowers I order look nothing like the birthday flowers my aunt received. Certainly not a $70 bouquet of flowers. Very disappointed in the arrangement.
I ordered a table centerpiece for thanksgiving that was delivered a week early. When I called to complain I was connected to someone that I struggled to understand. Eventually he understood the problem and offered to send the same exact centerpiece a week later. I asked that a different one be sent. He put me on hold for what seemed like quite a while. Lo and behold, which is why the rating isn't bad, he did get one sent that arrived there today. So that's why 3. Could be worse. Could be better. I didn't see it so I don't know how it looks.
Shipping is a little too expensive for me, probably won't do this again. Delivered one day late.
Unique flower cake was for 101 yr. Old. SHE LOVED IT!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members