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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Karen J.
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I love your site and that you are linked to Amazon Pay!

Date of experience: December 4, 2018
Bob T.
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As a person in my eighth decade of life, it's difficult to adjust my thinking to constant increases in prices and costs. Overall, I was delighted to be able to send a beautiful bouquet with such speed. Thanks.

Date of experience: December 4, 2018
Richard W.
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Very user friendly website with a great selection of flower arrangements. I purchased a Christmas Flower Arrangement that my wife absolutely loved. I would definitely use your website again.

Date of experience: December 4, 2018
Margaret S.
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I wrote a note with my gift
December 4, 2018

I wrote a note with my gift. Was it put on an 'I apologize' note? Or, did you just use the words I wrote.

Date of experience: December 4, 2018
Jyothi E.
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The product was delivered on time, same day as promised. The quality of the product was very good. Nice experience

Date of experience: December 4, 2018
Laura K.
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This is my 2nd or 3rd time ordering from this site. What had been sent before was really pretty, just like the picture on the site. I'm sure this Christmas tree will be just as gorgeous.

Actually this time it DID NOT look like the picture on the website. I had my sister send me a picture, and it DID NOT look like a 'Christmas Tree'. It needed to be trimmed better to look like a Christmas Tree.
I am not please with what I saw at all.

Date of experience: December 4, 2018
Amanda D.
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Maneuvering through your website has been easy
December 4, 2018

Maneuvering through your website has been easy. Great selections & hopefully the delivery goes well and my parents love it.
*****Update after receiving a call from my parents****
I placed an order last night for the Golden elegance Christmas Tree.
I choose the premium package! My mom & Dad received a centerpiece not even close to what I paid for in price & it looks nothing close to a mini Christmas tree. The Golden elegance Christmas tree has Lily's, carnations red & white with red ball ornaments in a gold vase. I'm extremely disappointed with this whole situation. This was because my Dad's mother in law passed away on Thanksgiving day. So it was a sympathy/cheerful gift in hopes of helping my parents get in the Christmas spirit. I'm attaching 2 pictures what I ordered & what you sent. I would expect a refund as this whole experiences as disappointing and is not any where close to being correct.
Please refund my card!

Amanda Dynak

Date of experience: December 3, 2018
Ang A.
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I'm happy there was an option for a male in my life that may not have wanted so many flowers :) I think he will love the get well soon bear from all of us.

I was not happy that I paid for same day delivery and it was not delivered until the next day. That really messed up the pick me up mood I intended for the person receiving it.

Date of experience: December 3, 2018
Lorna M.
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Didn't like the service & handling chsrgr of $14.99 added at the end & other fres. Should let you know what this is in the beginning so you can figure it in when deciding on your flowers & price you want to spend. Other wise I was satisfied with the flower arrangement & same day shipping. The recipient of the flowers said they were very pretty. I have also placed orders since then.

Date of experience: December 3, 2018
Anupam B.
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Hassle free and comparatively lower prices
December 4, 2018

Hassle free and comparatively lower prices

Date of experience: December 3, 2018
Laurie X.
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Took too long to check out due to logging into account difficulties.

Date of experience: December 3, 2018
Karen M.
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I ordered the deluxe I thought it was rather small for a deluxe beayobut I would hate to see a small! The delivery is the best! Overall it was a 4 star

Date of experience: December 3, 2018
Sandy N.
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Thank you for an easy order and quick delivery
December 4, 2018

Thank you for an easy order and quick delivery.

Date of experience: December 3, 2018
Emmie U.
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Nice and easy even I'm order from aboard!
December 4, 2018

Nice and easy even I'm order from aboard!

Date of experience: December 3, 2018
Ilona X.
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Great service!
December 4, 2018

Great service! The flowers came in on time and they were beautiful. Thank you so much!

Date of experience: December 3, 2018
Laurel G.
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I wish I could send a picture along with this review to truly understand why I am so disappointed. Think of the fast food commercials for a big juicy burger and when you actually order one, how it doesn't even come close to what the commercial looks like. The flowers were sparse and the ribbon is half the size of the one in the picture. I ordered the deluxe thinking I would be given a spray more closely matched to the one shown but it wasn't even close. Don't bother ordering this. I gave it 2 stars because it was at least delivered on time to the church. So sad.Shopping was easy and will reserve final judgement once I see what I paid for

Date of experience: December 3, 2018
Cecilia S.
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The website is very user friendly/love the selection! This was my first experience with fromyouflowers.com and I was very pleased with the selection, the price and the speed of delivery! I ordered them for my friends birthday and she was thrilled with the bouquet and the balloon. I will definitely recommend to friends and family!
Thank you

Date of experience: December 3, 2018
Judith G.
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Poor Service would never order again from this company

Date of experience: December 3, 2018
CC G.
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I wanted same day delivery and was not informed until after I paid that it would not be possible. They were delivered the next business day and were gorgeous though.

Date of experience: December 3, 2018
Christopher B.
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Ordering is easy, check out is a snap!
December 4, 2018

Ordering is easy, check out is a snap!

Date of experience: December 3, 2018