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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Did not easily see $14 handling charge
How much more you want?
Everything went well and in a timely fashion.
Checkout gets a little confusing.
Easy to use
Easy to use site and quick delivery
Excellent, may be you could add wine on request to the baskets
I had difficulty getting the address entered correctly in your system.
I don't like the fact that you hide shipping/processing fee until the end.
The person for whom I bought the flowers to told me that one of the roses was broken off from the stem. That all roses were burned/damaged especially the first layer of petals. I will not be ordering from you anytime soon. The service is not cheap and the quality of the roses were very disappointing.
Nice basket. Very well put together
Very pleased with the ease of ordering and how quickly the flowers were sent out to the recipient. The flowers were beautiful and came in a lovely mercury glass vase that the recipient said she plans to use again for the holidays. I fully expect to be ordering again from you!
Did not appreciate the lack of communication and very poor customer service. Will not order again. Tried it for the first time and was very unimpressed.
Very easy to order price was good. My sister sent me a picture of flowers she received and thanked me, the flowers looked over a week old she sent me the picture the day I ordered them. Very darkened and wilting not happy about product. Figured it's New York. Would not happen in Cincinnati where I'm at
Efficient delivery and the recipient was pleased.
14.99 is too much for processing fee and then you have an additional Sunday delivery fee of 2.99. Nearly $20 for fees is too much. I went from purchasing flowers at 24.99 to a bill that was nearly doubled after fees.
My mother was very happy with the flowers she received.
Limited variety to choose from for stand up sprays and it didn't show what the upgraded arrangement would look like once selected.
I have never been disappointed with purchases from Flowers
Quick and easy prices were good but same day delivery was not same day it qas delivered a day late.
I was very frustrated that the coupon code was automatically applied for a different promo.( the cheaper option). Could not get rid of it. I then called customer service number and she was very limited in what she could help with. I forgot, but $15 for a handling fee is very expensive. Just put it towards the price of the flowers itself so it does not seem you are seeking tons of money. Looks bad to customers and is bad for customer service all around.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members