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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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William H.
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Vary fast
December 29, 2018

Vary fast

Date of experience: December 29, 2018
Vickie E.
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Every order has been beautiful
December 29, 2018

Every order has been beautiful

Date of experience: December 29, 2018
Lisa B.
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Nice options and easy ordering
December 29, 2018

Nice options and easy ordering

Date of experience: December 29, 2018
Rick W.
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The service charge is HUGE as a component of the overall cost, and it wasn't listed until the very end. Ugh. I feel frustrated since I didn't have time to go anywhere else now.

Date of experience: December 29, 2018
RUTH O.
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Always been delivered on time
December 29, 2018

Always been delivered on time. Flowers always good quality and nicely presented

Date of experience: December 29, 2018
Eugene Y.
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Convenient, great flowers!
December 29, 2018

Convenient, great flowers!

Date of experience: December 29, 2018
Melanie N.
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Well there were 3 issues I had
December 29, 2018

Well there were 3 issues I had - the price shown that I expected to pay increased by almost$20 by checkout, the flowers were later then expected and missed the event by almost 4 - 5 days even though was ordered as same day/next day delivery, the arrangement I ordered were unavailable and flowers delivered looked wilted and droopy and already in full bloom! Need I say more?!

Date of experience: December 29, 2018
M M.
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Have order only 3 times from this site, so far very good service.

Date of experience: December 29, 2018
Cynthia S.
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It was user friendly and I loved the pictures of what I was purchasing.

Date of experience: December 28, 2018
Russ Q.
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The recipient was very pleased with the item!
December 29, 2018

The recipient was very pleased with the item! Thank you for such a prompt and satisfactory delivery!

Date of experience: December 28, 2018
Grace K.
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Beautiful flowers and very reliable service!
December 29, 2018

Beautiful flowers and very reliable service!

Date of experience: December 28, 2018
Anthony S.
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This has been the best flower delivery service I have used. No problems ever, complete satisfaction.

Date of experience: December 28, 2018
Norene B.
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Good collection, quick and easy
December 29, 2018

Good collection, quick and easy

Date of experience: December 28, 2018
Christine U.
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Your website was the only that would deliver same day. You delivered promptly to the hospital and my friend enjoyed them visually as well as she said they smelled great too. Thanks a bunch!

Date of experience: December 28, 2018
Phyllis A.
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I ordered flowers on Christmas Day, but continued to have problems with your website not accepting my card. I spoke with a representative and she said it was my card. So, I called my credit card company, they were at work on Christmas, and they assured me it wasn't my card. So, I tried your website again today and it worked. Hopefully, the flowers will get to the viewing service on time. The flowers are for a funeral.
Since I chose the premium package, I thought I was getting a larger flower arrangement than what was delivered. Even if they had used some greenery to make it appear larger, I would have felt better.
Never again will I pay that much money again for something sight unseen. I will purchase my flower arrangements in person from now on.

Date of experience: December 28, 2018
Adrienne N.
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I've always ordered from FTD or Teleflora
December 29, 2018

I've always ordered from FTD or Teleflora... I will be interested in seeing how your company compares! I didn't realize that your orders come through UPS... understood that deliveries would be made from florists. Apologies for any wrong interpretations of mine!

Date of experience: December 28, 2018
Shannon W.
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Great and speedy service!
December 29, 2018

Great and speedy service!

Date of experience: December 28, 2018
Leann J.
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I ordered same day delivery flowers and 29 hours later they were delivered. Beautiful by the way. Don't advertise what you can't follow through with. I should have just stopped by a florist on my own.

Date of experience: December 28, 2018
M O.
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Very easy to navigate & nice variety
December 29, 2018

Very easy to navigate & nice variety. The recipient was very pleased & surprised. Thank you!

Date of experience: December 28, 2018
Mary U.
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Not happy with what was shown and what was received
December 29, 2018

Not happy with what was shown and what was received.

Date of experience: December 28, 2018