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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nancy S.
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Site is very easy to use
January 8, 2019

Site is very easy to use. Beautiful flowers. Daughter very please with flowers.

Date of experience: January 7, 2019
Karen E.
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The $15 charge at the very end was a surprise
January 8, 2019

The $15 charge at the very end was a surprise. It would be more honest to state a handling charge up front.

Date of experience: January 7, 2019
Dana S.
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I wasn't a fan of the 14 dollar surprise fees at the end, but enjoyed that being taken off.

Date of experience: January 7, 2019
Melanie D.
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When I started the online order presented with lower prices & ended spending more than expected. Opening is somewhat misleading to actual cost.

Date of experience: January 7, 2019
Edgar O.
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Tobe honest with you I never see the flowers I just ordered them and got a email when it was delivered, but I personally never seen the order which is OK, I'm just hoping it is nice.

Date of experience: January 7, 2019
Stacey L.
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I paid for the middle size and it is small and wilted. I am not happy at all with the price and delivery time and the flowers are not firm. To my displeasure with the local florist they should reimburse us both.

Date of experience: January 7, 2019
Julie K.
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Sent as a gift and recipient said that the floral arrangement was fresh and full of beautiful blooms.

Date of experience: January 7, 2019
Ben Q.
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Just the price
January 7, 2019

Just the price

Date of experience: January 7, 2019
Tracey K.
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I chose a same day delivery arrangement but when I went to checkout it said that next day was only option available. So imagine my surprise when I went to visit my SIL in the hospital and they had already been delivered. Arrangement was very pretty but I thought for the money it was a small arrangement. Thought delivery fee of $15 was high for the hospital.

Date of experience: January 7, 2019
destiny U.
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Easy to shop online
January 7, 2019

Easy to shop online. Product is always good.

Date of experience: January 7, 2019
Leah J.
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No complaints except for the delivery feed not being straightforward. I don't like how you don't know the price for delivery until the very end.

Date of experience: January 7, 2019
Dane S.
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The shopping experience was painless and the flowers are competitively priced.

Date of experience: January 7, 2019
LORI K.
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Na
January 7, 2019

Na

Date of experience: January 7, 2019
Antonio O.
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Quick and easy wish they had a better time frame they could offer..

Date of experience: January 7, 2019
Doris P.
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I ordered the beary pink for you bouquet for my mother in-law, but i was never given confirmation if she received it or not.

Date of experience: January 7, 2019
Isabel T.
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I ordered the premium arrangement (was given the option of regular, deluxe and premium) and in picture that was sent to me by the recipient, it does not appear like I got my money's worth. Very disappointed...

Date of experience: January 7, 2019
Carl B.
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I would suggest that when you send this customer review, that you wait a couple days AFTER delivery, and not the same day! There are times when the person receiving the flowers are in a distant state, and may not be available to confirm the delivery, and the quality!

Date of experience: January 7, 2019
Denise Q.
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So easy, nice variety of arrangements to choose from. I didn't personally see the delivered arrangement but the recipient said it was lovely.

Date of experience: January 7, 2019
Elizabeth R.
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Always easy and reliable
January 7, 2019

Always easy and reliable

Date of experience: January 7, 2019
cathie k.
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Fast, easy and quality flowers!
January 7, 2019

Fast, easy and quality flowers!
Flowers were gorgeous!
More beautiful than the picture!
Extremely satisfied! :)

Date of experience: January 7, 2019