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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Richard C.
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Very straight forward ordering
August 24, 2020

Very straight forward ordering. The prices seem reasonable, and delivery, while not early, was within promised time. I was disappointed with the size of the flower arrangement. I ordered the Premium size, but I felt the product delivered was more like the regular size. Nevertheless, the flowers seem to be a good quality.
I'll order from your company again sometime, but I won't be buying the premium size!

Date of experience: August 24, 2020
Lyn M.
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Only complain was the time of delivery
August 24, 2020

Only complain was the time of delivery. This order was placed 5 days prior to delivery date and the flowers were not delivered until late in the day

Date of experience: August 24, 2020
Christine S.
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Easy to understand for a senior
August 24, 2020

Easy to understand for a senior. Prices are excellent and same day service is possible. We'll see how my friend likes what's delivered. If so I will use your service often! Others have asked for your website which I will pass on. Keep up the good work!

Date of experience: August 24, 2020
Anne L.
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A few roses were damaged by the heat!
August 24, 2020

A few roses were damaged by the heat!

Date of experience: August 24, 2020
Marquisa e.
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Something that was 49 dollars came out to 90 something...i was like wow

Date of experience: August 24, 2020
Howard U.
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Beautiful
August 24, 2020

Beautiful

Date of experience: August 24, 2020
Kathleen T.
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Service/Handling charges much higher than expected.

Date of experience: August 24, 2020
Melissa J.
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Order was 35 dollars but total came to 53.00
August 24, 2020

Order was 35 dollars but total came to 53.00. A lot of extra fees

Date of experience: August 24, 2020
Larissa J.
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Good!
August 24, 2020

Good!

Date of experience: August 23, 2020
Linda F.
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Ordered flowers 2 months in advance to be delivered now for my sis birthday. A day before delivery date I called s/w a Rep who couldn't locate my order and hung up on me. I called back checked their AVR system and couldn't locate order. I the. Called back again s/w another Rep who couldn't find my order. After screaming I asked for a Mgr Mike who apologized and said the Reps didn't look at a particular place in the system. Great training! Got me so aggravated! Customer Service sucks! Item is great

Date of experience: August 23, 2020
Cristie F.
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Amount and type of flowers seemed rather inferior for the price paid. Almost $50 for just mums and carnations.

Date of experience: August 23, 2020
Elizabeth J.
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Great experiences and my mom always loves her flowers! Thank you!

Date of experience: August 23, 2020
Jodie R.
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Always a lot to choose from
August 24, 2020

Always a lot to choose from. Very efficient. My Aunt loved the flowers we sent her, brightened her day as her husband had just passed.

Date of experience: August 23, 2020
Donna P.
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I am satisfied with my purchase
August 24, 2020

I am satisfied with my purchase. My daughter was surprised and happy with her plant.

Date of experience: August 23, 2020
Barbara R.
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Process was easy, used a free delivery coupon code which saved me $15. I wanted the flowers delivered on Sunday, but they delivered them on Saturday. Not sure why. Thankfully the person was home to receive them.

Date of experience: August 23, 2020
Derek B.
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A discount code would be nice after my many purchases

Date of experience: August 23, 2020
Marisa c.
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The package was exactly what I was looking for and made a really nice gift! The delivery process was easy and there were no issues!

Date of experience: August 23, 2020
PFP F.
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Found the perfect arrangement ($42.99)
August 24, 2020

Found the perfect arrangement ($42.99). Went to pay but was not able to because the site informed me I had to spend at least $49.99. Found another bouquet for $55.99. Checked out and the total was $80 including all delivery and tax fees. This was a lot more than I wanted to spend on a simple little bouquet. I guess for delivery this is typical. My friend received the flowers on time and was thrilled. She sent me a picture and they were beautiful.

Date of experience: August 23, 2020
Drew U.
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Cannot change /edit in the billing system to add a vase but could change and or edit what was stated on the accompanied card. Very strange?

Date of experience: August 23, 2020
Sandra P.
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Very, very disappointed
August 24, 2020

Very, very disappointed. First of all I got an email at 6:26 saying that the flowers were delivered. I talked with my sister Maureen at 7:16 and asked her if she received the flowers. She said no. I felt bad asking her because I wanted it a surprise. So I called customer service and asked what was going on. He checked into it and said it was after 7:00 pm and no one to get ahold of. Should give 50% off because not same day delivery. Finally at 7:59 my sister called and said they were just delivered. She took a picture and the flowers didn't look like the ones I ordered. Was supposed to be pink, purple and yellow the Sunrise Bouquet. She got red and yellow. It looked smaller than the deluxe one I ordered. I fell I was taken or would you say ripped off. Not very happy at all. Paid for something I didn't order. Will never do business again.

Date of experience: August 23, 2020