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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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James S.
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Flowers look nothing like the flowers are ordered and I ordered a medium sized bouquet got small
Flowers were supposed to be pink and purple and red got red and white and a lot of green nothing like what I thought I was getting for my wife
I am very displeased I paid $66 for a $20 bouquet

Date of experience: August 25, 2020
Lisa I.
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Your delivery fees are very expensive and the trick to try and pull customers into monthly fees is very deceptive.

Date of experience: August 25, 2020
Lori H.
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Flowers were beautiful and were delivered when I had hoped. Will use the site again for future flower deliveries.

Date of experience: August 25, 2020
Roxanna G.
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Site is easy to navigate and purchase is easy!
August 26, 2020

Site is easy to navigate and purchase is easy!

Date of experience: August 25, 2020
Carmen U.
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Thought the arrangement was going to be larger for that price I paid.

Date of experience: August 25, 2020
Janet K.
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The flowers are wonderful
August 26, 2020

The flowers are wonderful. What I don't like is the change in price depending on what code you use. Deceptive!

Date of experience: August 25, 2020
BARBARA M.
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Thank you so much for the quick service
August 26, 2020

Thank you so much for the quick service.

Date of experience: August 25, 2020
Nikki K.
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Easy to search for specific items and Great availability, ice pack for strawberries was already thawed may want to add two, one on top and bottom. But fresh and delicious

Date of experience: August 25, 2020
Nathaniel S.
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Love the flowers
August 26, 2020

Love the flowers. They came bigger and more beautiful than expected.

Date of experience: August 25, 2020
Linda p.
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Very helpful when I needed to make a change
August 26, 2020

Very helpful when I needed to make a change. Quick

Date of experience: August 25, 2020
Arlene W.
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Was a gift
August 26, 2020

Was a gift. Recipient loved orchid. Will let you know if she has a problem with it

Date of experience: August 25, 2020
Nuria P.
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...
August 26, 2020

Date of experience: August 25, 2020
AUNTM T.
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I ordered recently, and it was delivered on time, and I love getting the discounts. So, I decided to try again for my sister!

Date of experience: August 25, 2020
Vernon K.
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Flowers were beautiful
August 26, 2020

Flowers were beautiful
She loved them

Date of experience: August 25, 2020
Melissa P.
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Awesome service, great product
August 26, 2020

Awesome service, great product

Date of experience: August 25, 2020
Alisha J.
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I paid for the premium bouquet and it was very small. I love the bouquet but if I had wanted a small one that's what I would have paid for. Everything else was perfect.

Date of experience: August 25, 2020
Sue Q.
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Everything went correctly
August 26, 2020

Everything went correctly. Flowers delivered looked a little less full than the ones in the picture when I ordered. But we're very pretty. The cast is a bit high but when you live away from recipient it's service that matters. I feel a good job was done by all.

Date of experience: August 25, 2020
Eva Y.
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Great service
August 26, 2020

Great service

Date of experience: August 25, 2020
Laura O.
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User friendly
August 26, 2020

User friendly

Date of experience: August 25, 2020
Marilyn L.
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The recipient of these flowers had moved from one hospital to another and so I had inadvertently given you an incorrect address when I placed the order. However, when I called to change it using your 800 #, I was lucky enough to get your rep Carlos on the line and he corrected the info. Please let him know how helpful he was and the flowers arrived at the right place and in a timely manner! Thank you and Carlos!

Date of experience: August 25, 2020