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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Suzanne B.
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Great to have same day delivery!
May 16, 2019

Great to have same day delivery!

Date of experience: May 16, 2019
Shane L.
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Bought flowers here twice now very happy with the results

Date of experience: May 16, 2019
patricia n.
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Wish service and delivery fees would've been upfront

Date of experience: May 16, 2019
Connie R.
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Flowers were beautiful and delivered in a timely manner

Date of experience: May 16, 2019
Brandi S.
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Very quick with my order
May 16, 2019

Very quick with my order.

Date of experience: May 16, 2019
Karen H.
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I thought I ordered flowers for Mother's Day but they never go there. I saved my Mother in Laws address but there is no record of my order...I felt bad that she didn't get her flowers. Reordered today..

Date of experience: May 16, 2019
Phyllis D.
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Balloon could have been blown up better
May 16, 2019

Balloon could have been blown up better

Date of experience: May 16, 2019
Brandon p.
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First order did not make it but they were very helpful in regards to figuring out what was happening. And the second order came our amazing. Thankyou

Date of experience: May 16, 2019
Jessie O.
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Wasn't prepared for a $15 handling fee...
May 16, 2019

Wasn't prepared for a $15 handling fee... that is quite high..

Date of experience: May 16, 2019
Timothy Q.
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Quick and easy to order
May 16, 2019

Quick and easy to order. Will buy again!

Date of experience: May 16, 2019
Michigan
1 review
0 helpful votes
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The company doesn't hold the florists that are part of their system to the high standards in their pictures. I will not use this company again.

Date of experience: May 16, 2019
Jesus C.
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I do not want to pay any sale tax because I'm ordering from Spain and the second issue is there is hidden charges like handling.

The flower's bouquet received is not the same ( I was informed about it) but the substitute delivered it's under the first one ordered in appearance and visibility.
Best regards

Date of experience: May 16, 2019
Judy E.
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I wish the service/handling fee was disclosed earlier in the process.

Date of experience: May 16, 2019
Beverly J.
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User friendly site!
May 16, 2019

User friendly site! Simple!

Date of experience: May 16, 2019
Emily M.
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I'm happy that she did get my card and flowers and balloon and chocolates... the only thing that was a little sad was when my friend sent me a picture of the flowers I sent her. They were nothing like the beautiful bouquet I picked. I picked a "southern peach" bouquet with beautiful peach colored Rose's and succulents and there was a succulent... but it was with a mixture of wild flowers and carnations that she received. They were pretty and she was of course happy and un knowing that they weren't what I ordered... but for picking deluxe I would have thought I would have gotten that exact bouquet and it even more beautiful than the picture... not less

Date of experience: May 16, 2019
roger w.
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I sent them to someone so I never saw them but I'm sure they where perfect

Date of experience: May 16, 2019
Peggy M.
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Love the choices and price
May 16, 2019

Love the choices and price

Date of experience: May 16, 2019
Allison C.
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I am requesting a full refund as the flowers were delivered in horrible shape! This is the 2nd time I've been disappointed.

Date of experience: May 16, 2019
THOMAS C.
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THANK YOU, THOMAS
May 16, 2019

THANK YOU, THOMAS

Date of experience: May 15, 2019
Ryan M.
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Our shopping experience was quick and easy
May 16, 2019

Our shopping experience was quick and easy. The website makes it easy to pick what type of gift/arrangement we were looking for. We were able to personalize the card to go with the flowers. The check out process was easy!

Date of experience: May 15, 2019