Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was very satisfied with my order
The flowers were healthy looking however I ordered the premium size and it did not appear as full as expected
Thought the service and handling Charge little high
I don't like that the delivery and handling fees are not prominently displayed, they are hidden to the final step of the ordering process. I also did not like that there was an additional fee for same-day delivery, that was not noted anywhere, until again, the final step of the ordering process. I prefer to know all the parts of the pricing process upfront before I'm completing my order. I find your pricing/order process a little shady-I understand that there are fees attached with delivery and the such, but that should be noted up front not at the end. I wasn't sure I made the right choice, but I was very pleased with the delivered product. I saw the flowers at the funeral and the arrangement was beautiful.
Agents were helpful but accent made it difficult to understand.
Website showing sizes, prices, etc. was quite good.
This place was so easy to order from. I never knew it exist. I ordered for same day delivery and i am hoping they stands by their word. Update: My friend was in tears when she received her flowers. She was so happy and said they are so beautiful.
The flowers arrived on time and beautiful. The crystal cross was just lovely embedded in the flowers. Would use this service again.
N/c
Flowers were received in an appropriate time frame. Was told they were very nice but since they are in Florida I can't see for myself! Taking their word for it.
Very easy and painless shopping experience... Fast service and great products! Keep up the good work...
Took a little long at first but the flowers were beautiful!
Very happy
I really needed a gift basket with chips dip and salsa for my best friend, I was thrilled to find it and that it came in 3 different sizes.
The person that I sent the flowers to called and said the flowers were nice. My problem is that it stated on your site that the price included delivery. What started out at $31.00 ended up being $46.98. No where on your site did it say there would be a $14.99 service fee. I think you should make people aware of this extra charge.
Always have received exceptional service. Each gift sent was great. My Girls were very pleased with their gift. The gifts received by the two young ladies today, 5-16-19 were "very beautiful". They were very happy and pleased with each gift. Thank you so much.
Fast and easy
Thank you.
Expensive service charge and sales tax
The service fee is ridiculously high. I understand the cost of doing business but it took a $30 purchase to over $50.
So disappointed with the flowers I ordered, nothing like the photo! What a ripoff! The photo shows a full assortment of roses while the delivered product has 4. Ughhhh
This was for my mother who just turned 94 and she couldn't be happier. I live in AZ. And she lives in Co. So I didn't see arrangement, but her assessment of them they were beautiful. Thank you very much for a timely delivery! Will do business with you again.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

