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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I sent them to someone so I never saw them but I'm sure they where perfect
Love the choices and price
I am requesting a full refund as the flowers were delivered in horrible shape! This is the 2nd time I've been disappointed.
THANK YOU, THOMAS
Our shopping experience was quick and easy. The website makes it easy to pick what type of gift/arrangement we were looking for. We were able to personalize the card to go with the flowers. The check out process was easy!
It's fine wish there were a few cheaper options like 15-20$ base then you add your base and etc
This was a gift for my niece and she is thoroughly happy. She also sent a me a nice picture
I was very disappointed when I received the arrangement. I selected the arrangement that comes with more flower; however, they sent us the one that comes with very limited amount of flowers. I wasn't happy at all.
Very easy to place an order and organized.
Thank you for the free shipping! That really was why I came back to buy from you! It makes a big difference!
It reall didnt look like what I had ordered, but it made my mom happy
Order arrived on time & exactly what I expected! Will definitely be a returning customer. Thank you!
Thank you for taking care of my needs always
Best prices :) Not only that but it was delivered before noon and the arrangement put together by the florist was absolutely perfect This brightened my mom's day and mine! Thank you so much!
You add a $2.99 same day fee and then an additional $14.99. That's ridiculous, probably a first and last order.
Thanks for the order.
Ordered flowers for Mother's Day, they arrived to my mom on time but we're not hand delivered, they arrived through the mail in a box & the flowers were mostly dead. Very disappointing & embarrassing.
Terrible company! Ordered with guaranteed delivery for Mother's Day a week in advance. Once the weekend came, I received notice that it would be delivered Monday. They did not notify me beforehand so that I could not do something else for Mother's Day (in other words, they wanted my money and did not want me to cancel). I then received another notice that it would then be Tuesday. Called them again to discuss and they said that the address was remote (although they had the address a week ago). Thought it was delivered then received another notice that it would be Wednesday. Called multiple times to sort out and they still could not deliver until Thursday but recommended another bouquet which they were going to charge me FULL PRICE! Absolutely not! They are horrible. I order flowers frequently and I will never order from them again. BEWARE!
All I would suggest is more characters allowed in the card to the recipient, 175 is not enough.
Flowers were to be delivered the Wednesday before Mother's Day. Never
Received them that day. However my daughter who send them got a message
Saying they were delivered at 3. Sometime near 6 pm, I was in the
Lincoln Tunnel commuting home and I received a call. I tried to pick it
Up, but service in the tunnel is not good. I tried to pick the second
Call up and once again, I could hear nothing. The third or fourth call
Went to my voice mail. A man left a very nasty message saying that he
Was trying to deliver flowers to me, and he wanted to know what my
Problem was and why I wouldn't answer my phone, and then he is yelling,
I can hear you breathing int he phone, and got very angry. I was
Unable to hear that message until I got out of the tunnel a bit later
(traffic during rush hour is awful at that time of day). I called him
As soon as I was clear and he wouldn't answer my phone calls. The
Evening manager of my office called and told me once I got home that I
Had received a delivery. I wasn't working the next day, which is why my
Daughter wanted the flowers delivered early. I had to go into the
Office to retrieve them the following day. I emailed the company, they
Emailed me back asking for so much information, which I didn't have
Including what the name of the flower bouquet was. I called and
Explained what happened. I even waited until after the holiday to
Follow up and I have yet to hear anything from them except a message
Saying they will investigate the non delivery. (it was not a non
Delivery) Terrible delivery, terrible customer service. Do NOT spend
Your money here. Really amazed at the message that was left on my phone
And yet no one following up.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members