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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sujey D.
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I will order agian soon
May 23, 2019

I will order agian soon

Date of experience: May 23, 2019
Kathy S.
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At the last the price was more than originally showed

Date of experience: May 22, 2019
C N.
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Shipping should have been waved
May 23, 2019

Shipping should have been waved. I spent a very nice amount on this order for a friend of mine and when I saw a picture of the order I was disappointed in the amount of flowers displayed especially due to me paying for more then the regular order that I upgraded for a bigger amount of flowers. I guess it's a chance you always take not getting what you paid for

Date of experience: May 22, 2019
Sandy B.
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Everything was just as I ordered
May 23, 2019

Everything was just as I ordered.

Date of experience: May 22, 2019
Carla Z.
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I ordered 2 dozen roses for my younger sister to be delivered to her work. They were beautiful and the price I paid was great!

Date of experience: May 22, 2019
Mrs J.
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I found what I wanted
May 23, 2019

I found what I wanted. Now if the delivery is as good, everything will be perfect.

Date of experience: May 22, 2019
Victoria U.
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Handling fee not defined and seems excessive. Flowers were fabulous!

Date of experience: May 22, 2019
Debbie N.
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Easy, any time I have had issues in the past you take care of it easily and quickly. The flowers are beautiful, the shopping experience is fast and friendly

Date of experience: May 22, 2019
DChristian E.
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Fast & easy
May 23, 2019

Fast & easy. My mom loved the flowers, she said they were beautiful. I'll use your company again.

Date of experience: May 22, 2019
Elise B.
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Great customer service and always a great result!

Date of experience: May 22, 2019
Madelynne H.
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Typical disappointed that the arrangement I picked out was unavailable and I was unable to see what was sent

Date of experience: May 22, 2019
Joyce H.
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Picture was just what was delivered
May 22, 2019

Picture was just what was delivered

Date of experience: May 22, 2019
Suzanne B.
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You added in $14 for handling but said it was free delivery. Scam

Date of experience: May 22, 2019
Deb Y.
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Misleading that your prices included discount before I gave email and so when I gave email, not additional discount.

Date of experience: May 22, 2019
Michele D.
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Great so far, let's see if the deliver goes as well

Date of experience: May 22, 2019
Matthew P.
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I thought I was dealing with USAA
May 22, 2019

I thought I was dealing with USAA.
Final price excessive.

Date of experience: May 22, 2019
laurent b.
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Applied for the 20% off by giving up my email address but did not see it applied at check out. Or not clear enough if it has been applied.

Date of experience: May 22, 2019
Joanne S.
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Delivered when promised...
May 22, 2019

Delivered when promised...recipient LOVED the product!

Date of experience: May 22, 2019
Rose Y.
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I ordered same day delivery to an office for a birthday, and it went off without a hitch! Beautiful flowers, easy peasy :)

Date of experience: May 22, 2019
Lura S.
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The arrangement was beautiful!
May 22, 2019

The arrangement was beautiful! Although, the florist was not able to provide my exact order, the substitute arrangement more than made up for my disappointment. I'm truly appreciate for the excellent customer service received initially & call back to make sure my request was fulfilled. The recipient loves the gift. I will be using the service again.

Date of experience: May 22, 2019