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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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diane N.
0 reviews
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I did not see the flowers that arrived however I do hope they were fresh so they can use them this weekend.
I am waiting to hear from the recipients. I think the service was very good and delivery was great.

Date of experience: May 24, 2019
Brittney M.
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User friendly website affordable prices and faster than expected delivery.

Date of experience: May 24, 2019
Rebecca X.
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They had just what I was looking for
May 24, 2019

They had just what I was looking for. Site was very easy to navigate and narrow down my choices until I found just the right dish garden. And it will be delivered today. I'll be back here to order my flower deliveries in the future.

Date of experience: May 23, 2019
Stephanie Y.
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Extra fees could be mentioned before the final step.

Date of experience: May 23, 2019
Rocky A.
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I was a bit disappointed in the fact that my order was not delivered on time and that I couldn't get what I requested. Instead of getting a refund for what I paid for same day delivery, I was given credit with you. That is not what I understood would happen.

Date of experience: May 23, 2019
Sandra W.
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I was told the arrangement the family received was beautiful.

Date of experience: May 23, 2019
carley H.
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I know type of plants and arrangements are at the discretion of individual flower shop locations on what type of colored flowers they receive etc. And though overall it was a wonderful experience it's just always odd making a purchase of something and having it look different than the picture online. However that's my only gripe. Other than that it's a wonderful service and I use you actually consistently. Thank you for your promptness on delivery.

Date of experience: May 23, 2019
Lourdes S.
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Beautiful fresh flowers!
May 24, 2019

Beautiful fresh flowers!

Date of experience: May 23, 2019
Karla L.
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Easy to order, reasonable price
May 24, 2019

Easy to order, reasonable price.

Flowers look nothing like what I ordered.

Date of experience: May 23, 2019
Zhihao Z.
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The flower should be delivered on May 23rd, but it was delivered on May 18th instead. Disappointed.

Date of experience: May 23, 2019
Kimberly S.
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The end price with all of the fees was almost double what the original price of the flowers showed as!

Date of experience: May 23, 2019
Jessica A.
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More expensive than I anticipated
May 23, 2019

More expensive than I anticipated

Date of experience: May 23, 2019
James T.
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...
May 23, 2019

Date of experience: May 23, 2019
Michigan
1 review
0 helpful votes
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On the order form, they ask what time the funeral service will be. Given the information, they still delivered after the service was over. Family and friends were long gone. I notified From You Flowers. They offered a $15 gift certificate. I spent $57.97. It was a total insult.

Date of experience: May 23, 2019
Zach G.
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Very efficient service and delivery of a great product!

Delivery tracking was not very useful, however.

Date of experience: May 23, 2019
Carlosugaz K.
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Ok
May 23, 2019

Ok

Date of experience: May 23, 2019
Susan s.
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I was not happy at all that the flowers arrived in a basket. The selection I chose from the website indicated a ceramic container. I don't like tacky baskets. This was for a special event at a bank and expected a more upscale look for the dish garden. Also The ribbon that was added was crumbled. Will not use this website again.

Date of experience: May 23, 2019
Washington
2 reviews
1 helpful vote
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Not delivered
May 23, 2019

I arrange surprise delivery for my husband on the way from seattle Wa to new york on his birthday and i booked all these things 5 to 6 days before his today.and today is the day of disappointment. They charge extra for morning shipment. Despite that they didn't ship in morning neither in afternoon. They spoil the occasion. Thier supervisor can't even reach out the driver since morning. What can say more for their services.

IF YOU WANT TO SPOIL YOUR OCCASION ASK THEM.

Date of experience: May 23, 2019
Cathy M.
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None
May 23, 2019

None

Date of experience: May 23, 2019
Dorcas C.
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The price is great!
May 23, 2019

The price is great!

Date of experience: May 23, 2019