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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jessica M.
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Beautiful flowers exactly what I ordered and on time

Date of experience: May 24, 2019
Amarillys G.
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Ordering is easy but the $14 charge seems too much.

Date of experience: May 24, 2019
Curtis L.
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The flowers were nice but did not look like the flowers I had purchased!

Date of experience: May 24, 2019
Maritza S.
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The arrangement although pretty was not like the one I ordered.

Date of experience: May 24, 2019
Maritza C.
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It was quick and easy to make the purchase however, when I checked status of confirmation, they said the flowers were delivered successfully when they had not even been delivered. I had to call customer support (twice, because I got hung up on the first time) and then I was kept me on hold for awhile. They apologized and said they got a glitch on their system and were calling the local flower shop to make sure my flowers were being delivered. Just a bad experience BUT when the flowers were finally delivered, they were very pretty.

Date of experience: May 24, 2019
Rere P.
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Thanks for the coupon I pray that the flower will be beautiful

Date of experience: May 24, 2019
Arkansas
2 reviews
9 helpful votes
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After seeing a J. D. Power customer satisfaction statement on this company's website, I decided to have them deliver a high-end 10th anniversary flower arrangement to my wife's business office. The difference in size, quality and value between the photos of what I purchased from their website and the photos that I sent them of what was delivered would be extremely difficult to overstate.

My wife seemed thankful but a bit embarrassed by the delivery because it looked very similar to a $15 small arrangement from a grocery store. What I purchased was a $130 large size, professionally arranged bouquet.

I've never complained about a floral delivery before but this was so egregious that it warranted the time to express my dissatisfaction and try to warn others. I gave the company an opportunity to address the issue and their response was to send a form letter email offering me a $20 savings on a future purchase. There will never be a future purchase from me.

Date of experience: May 24, 2019
Doris J.
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The funeral arrangement arrived on time and was simply beautiful!

Date of experience: May 24, 2019
Vic M.
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Good but because it's a business if it could there earlier it would be appreciated.

Date of experience: May 24, 2019
Jodi E.
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Fromyouflowers is very easy to make your selections along with a price range. Delivery times have been exact every time that I have ordered through this website plus the person I sent them to sends me pictures every time of what they received. I am very happy with my orders.

Date of experience: May 24, 2019
Rdale D.
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My shopping experience has been easy and simple so far.

Date of experience: May 24, 2019
Aida B.
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Good timing
May 24, 2019

Good timing

Date of experience: May 24, 2019
David A.
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Very good, the young lady who delivered the flowers was very kind.

Date of experience: May 24, 2019
Deborah E.
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Easy order process!
May 24, 2019

Easy order process! Will definitely order again! <3

Date of experience: May 24, 2019
bob M.
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Great
May 24, 2019

Great

Date of experience: May 24, 2019
Shelle G.
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Worth every penny!
May 24, 2019

Worth every penny!

Date of experience: May 24, 2019
Israel A.
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It was really easy to pick what I needed
May 24, 2019

It was really easy to pick what I needed. The delivery was earlier then expected! And they looked beautiful.

Date of experience: May 24, 2019
Lex H.
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Flowers arrived next day fresh and beautiful for my lady. Ty.

Date of experience: May 24, 2019
Brandy C.
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The delivered plants closely matched the example.

Date of experience: May 24, 2019
hotze W.
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I am always amazed at how crazy expensive flowers are in the US. Where I live - for what I payed there would have been at least 3x more that what was sent. However, it is nice to have this service since I live in the other side of the pond.

Date of experience: May 24, 2019