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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Erin W.
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I haven't seen the floral arrangement, but the recipient said that it is gorgeous!

Date of experience: June 8, 2019
Linda G.
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Was extremely unhappy with the flowers I received. Florist substituted to where it was nothing like the picture of what I ordered. Won't use this site again. I think the florist that they contract with should contact you if they substitute that much! However, customer service was nice and refunded my money.

Date of experience: June 8, 2019
Tanya P.
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Thank you the flowers were beautiful
June 8, 2019

Thank you the flowers were beautiful

Date of experience: June 8, 2019
Jonathan X.
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Ordered several times from this site, always great!

Date of experience: June 8, 2019
R B.
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Great service
June 8, 2019

Great service

Date of experience: June 8, 2019
Carolyn Y.
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Your prices seemed very reasonable but the addition for shipping and handling is ridiculous. This better be very good quality

Date of experience: June 8, 2019
Mel A.
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On time...
June 8, 2019

On time...

Date of experience: June 7, 2019
Mary I.
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Reasonable price, but haven't seen the product yet so I can't comment on that.

The recipient just received the plant and sent us a picture. I am very disappointed in the product received versus the description and picture on the website. I ordered a deluxe plant and what was delivered was not nearly even as big as a small.

Date of experience: June 7, 2019
Cynthia M.
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I had chosen your company because I thought that the flowers would be delivered to my mother for her birthday, on her birthday. I was very disappointed that they made it the day after her birthday.

Date of experience: June 7, 2019
HEIDI R.
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I ORDERED A CUSTOM VASE WITH FLOWERS AND THE PREVIEW LOOKED AMAZING BUT WHEN THE PRODUCTS CAME THEY DIDN'T LOOK AMAZING... REALLY WISH THE VASE LOOKED BETTER AND THE FLOWERS AT LEAST HAD A COUPLE OF FLOWERS THAT BLOOMED.

Date of experience: June 7, 2019
Stefanie S.
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Very quick and easy and I love that I can personalize the vase. Thank You,

Date of experience: June 7, 2019
Jennifer N.
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Reasonably priced and delivered early in the day. Received excellent feedback from recipient.

Date of experience: June 7, 2019
Barbara D.
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All the arrangements I have bought and had sent from you have been beautiful and as we requested.

Date of experience: June 7, 2019
Gloria W.
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The flowers I received did not meet my satisfaction, online it looked pretty and I thought I was gettting something of value. However the arrangement I received was not worth what I paid.

Date of experience: June 7, 2019
Ann B.
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...
June 8, 2019

Date of experience: June 7, 2019
Cynthia P.
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The handling charge seems excessive, but I can't drive there and pick something out.

Date of experience: June 7, 2019
Eric S.
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Very reasonable prices and same day delivery was very nice.

Date of experience: June 7, 2019
Debbie W.
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The extra charges are outrageous!
June 8, 2019

The extra charges are outrageous! If I wasn't in a pinch I would have cancelled

Date of experience: June 7, 2019
Bruce G.
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The "service handling" fee pretty much eliminates the discount - since all these are shipped orders why not include it in the cost upfront rather than as a surprise cost at the end

Date of experience: June 7, 2019
Lynda D.
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Purchase was as a GIFT
June 8, 2019

Purchase was as a GIFT. Didn't expect a reply after received so hopefully it was a good purchase as my Thank You.

Date of experience: June 7, 2019