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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Angela H.
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Roses were gorgeous and fresh, Belgian chocolates, delicious, and baby bear so cute. And delivery came early in the day-excellent!

Date of experience: July 4, 2019
Jane A.
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The flowers I ordered from the picture were not what was received. If you are giving a picture to choose the type of flowers and a particular vase then I as a giver should not be disappointed. This needs to be fixed. Everything else was good. Thank you!

Date of experience: July 4, 2019
Helen N.
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I never have a problem when I order from you.

Date of experience: July 4, 2019
kenneth Y.
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This is the first time i have used this company, andam very pleased using them. The flowers were fresh, and their delivery was prompt and very professional. I very highly recommend them.

Date of experience: July 4, 2019
Aaron W.
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First of all the flowers that I ordered looked nothing like the ones received. I ordered a arrangement with lavender roses and I understand that the lavender roses may not be available but I was not notified of any changes to my order.
Second thing is that I ordered 2 purple latex balloons but received 2 blue balloons which within 4 hours of delivery were already starting to go flat.
The last thing is that the delivery date was supposed to be July 4 which is my girlfriends birthday but it was delivered on July 3. I know July 4th is a holiday but why did it let me choose that date if delivery was not going to be available? Luckily my girlfriend was home to receive the flowers a day early.
So for me I am really disappointed after seeing all the great reviews that were posted. If you want I can send you pictures which show what I ordered and what was received as well as the drooping balloons.

Date of experience: July 4, 2019
CAROL P.
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FLOWERS WERE JUST OK
July 4, 2019

FLOWERS WERE JUST OK

Date of experience: July 4, 2019
Mark R.
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Not sure about arrival until after delivery
July 4, 2019

Not sure about arrival until after delivery. If delivery fails then I wouldn't use the service again. Ask after delivery.

Date of experience: July 4, 2019
Mando V.
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...
July 4, 2019

Date of experience: July 4, 2019
William M.
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Very nice, thanks
July 4, 2019

Very nice, thanks

Date of experience: July 4, 2019
Shimekal G.
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The flowers were dead looking and not fresh! Very small vs how displayed online.

Date of experience: July 4, 2019
Barbara L.
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Everything went well, I'm pleased with my experience.

Date of experience: July 4, 2019
Maureen A.
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Thank you for the simple process
July 4, 2019

Thank you for the simple process.

Date of experience: July 4, 2019
Debby Z.
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Hate paying so much for shipping
July 4, 2019

Hate paying so much for shipping. Hope the flowers are beautiful. Well it turns out that the flowers were delivered BUT they put the wrong name! Instead of putting 'love Debby', you wrote 'love Daddy' UNACCEPTABLE! Big difference

Date of experience: July 4, 2019
Sarah O.
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The roses where brown will be calling
July 4, 2019

The roses where brown will be calling

Date of experience: July 4, 2019
helen T.
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Nice arrangement 2/3 deliveries I've ordered in last week were on time

Date of experience: July 4, 2019
Dixie i.
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This was the most disappointing experience I have had from an online florist ever. I placed the order on June 30th, to be delivered on July 1st. It wasn't until July 2nd that I was even notified that it hadn't been delivered so I could have made some other decision. Finally on July 3rd in the afternoon the order was delivered. In spite of much correspondence concerning this, I am so unsatisfied that not only will I never order from this company again, but will question online floral orders although that has always been my "go to"

Date of experience: July 3, 2019
vauchelle p.
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Good
July 4, 2019

Good

Date of experience: July 3, 2019
S D.
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Thumbs up!
July 4, 2019

Thumbs up! A birthday gift for my MoM! She's not a 'flower person' & really enjoyed receiving this instead!

Date of experience: July 3, 2019
Debra B.
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What was delivered is COMPLELETY different than what I ordered. I would like a refund.

Date of experience: July 3, 2019
Jim L.
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Other than being blind-sided by the $14.95 service charge I was very pleased (so far).

Prior to receiving the delivery message, I had never heard of "fromyouflowers.com". When I opted to order via a link from usaa.com "ftd"
was on the link. Guess I need to talk to USAA about that!

Date of experience: July 3, 2019