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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dumas K.
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Customer service contacted me regarding the non delivery.

Although the customer service representative suggested options, it was too late. This was an important delivery, which I paid extra to ensure the timeframe was met. We couldn't attend the service (was out of country when we received the call) regarding the passing of a loved one.

I appreciate the informative call, suggestion, apology, and the manner the call was handled. Because of that I will try your service again.

Date of experience: July 3, 2019
Deb c.
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Price was high for the flowers delivered
July 4, 2019

Price was high for the flowers delivered.

Date of experience: July 3, 2019
Mary G.
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Super fast, Easy to use, Prices were very reasonable, Google discount was much appreciated.

Date of experience: July 3, 2019
Ivonne B.
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It was good the person loved the flowers and was very excited bout it

Date of experience: July 3, 2019
Denise P.
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Haven't seen flowers today hoping receiver still enjoying

Date of experience: July 3, 2019
Simone A.
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My mother is ill and lives in another state
July 4, 2019

My mother is ill and lives in another state. Its nice to get her simple things to brighten her day. This was very easy and affordable with a wide selection that also delivers to her area.

Date of experience: July 3, 2019
yvonne E.
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Site is very easy to use
July 4, 2019

Site is very easy to use. I wish the shipping would have been a littler cheaper. But hopefully my Aunt will enjoy!

Date of experience: July 3, 2019
stella J.
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I was a little disappointed in the appearance. After updating I expected the arrangement to be more colorful and I didn't like the cup at all.Everything else was quick and easy thank you

Date of experience: July 3, 2019
Jessica M.
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Wish would show shipping in the beginning not the very end. Wouldn't of spent that much time shopping on this page. Would really like a picture of the item that is being delivered due to I will not be at the funeral. You should have that option.

Date of experience: July 3, 2019
Heather N.
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Gorgeous flowers, great price
July 3, 2019

Gorgeous flowers, great price.

Date of experience: July 3, 2019
Bruce R.
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Good
July 3, 2019

Good

Date of experience: July 3, 2019
Marcus L.
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Although the price for what was ordered seemed a little high due to an added handling fee that was tacked on in addition to delivery, the ease with which I was able to place my order made the experience worthwhile. Flowers were beautiful!

Date of experience: July 3, 2019
Caren R.
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Order was delivered on time
July 3, 2019

Order was delivered on time. I changed the type of bouquet over the phone right after I ordered it. I had ordered a birthday cake with flowers on it and then learned there was no cake to eat underneath. Your receptionist was very polite and called the local provider and got the order changed. She was good. However, I did not get to see what they were changing it to until the recipient sent me a picture. I had paid $79.00 for the original cake. I do not think what they substituted was worth $79.00. Your company was great, but the local vendor did not impress me. I was a little embarrassed by what they sent. Thanks for asking!

Date of experience: July 3, 2019
Pamela C.
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Gorgeous bouquet, and incredible that they were delivered same-day even though I placed the order after 2PM. My boss and I were very happy that our colleague received her flowers, and so was our colleague. Thank you for a fantastic delivery service. You set the bar.

Date of experience: July 3, 2019
Jami H.
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...
July 3, 2019

Date of experience: July 3, 2019
Linda M.
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Prices very good and fast delivery
July 3, 2019

Prices very good and fast delivery. Very impressed.

Date of experience: July 3, 2019
billo W.
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Timely delivery, pretty flowers
July 3, 2019

Timely delivery, pretty flowers

Date of experience: July 3, 2019
Kathleen L.
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Quite lovely and timely delivery
July 3, 2019

Quite lovely and timely delivery.
I feel confident that all my future purchases will get the same service.

Date of experience: July 3, 2019
Carmen W.
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The flowers I ordered to be delivered were not the bouquet I chose and paid for to be delivered to my sister on her bday.

Date of experience: July 3, 2019
Martin U.
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Very pleased
July 3, 2019

Very pleased. Will use again.

Date of experience: July 3, 2019