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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gina Q.
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Easy to use and good service!
August 9, 2019

Easy to use and good service!

Date of experience: August 9, 2019
Susan A.
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They were just what I expected for ordering on line.

Date of experience: August 9, 2019
Tina K.
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Shopping was as expected...
August 9, 2019

Shopping was as expected...easy to use checkout

Date of experience: August 9, 2019
Lauren O.
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The $15 "handling" fee at the end was an unpleasant surprise.

Date of experience: August 9, 2019
MIchele J.
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Nice product selection & delivery info interface, BUT not as transparent as I would like about the actual delivery fee - couldn't see the fee broken out until it was time to pull the trigger and process the payment. What harm is there in disclosing that earlier? Also, unless I missed it completely, there was no clear message within my order about delivery time slot or guarantee - grrr. Hoping it gets there timely, though I am assuming 'they know what they're doing.'

Date of experience: August 9, 2019
Greg H.
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Thank you so much, my wife loved the flowers and teddy bear.

Date of experience: August 9, 2019
jennifer h.
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Easy to order but full price not clear until end. There needs to be confirmation of delivery email or text the day it's delivered so I know recipient received it.

Date of experience: August 9, 2019
derek f.
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Quick and easy
August 9, 2019

Quick and easy

Date of experience: August 9, 2019
Andrea I.
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I was told they were absolutely beautiful
August 9, 2019

I was told they were absolutely beautiful

Date of experience: August 9, 2019
Carmen J.
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The flowers looked nothing like what I ordered
August 9, 2019

The flowers looked nothing like what I ordered.

Date of experience: August 9, 2019
Gina P.
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Beautiful flowers and FAST delivery!
August 9, 2019

Beautiful flowers and FAST delivery! I'm so happy with this purchase!

Date of experience: August 9, 2019
Kat J.
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...
August 9, 2019

Date of experience: August 9, 2019
Mary G.
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Everything was good, but the handling fees were much higher than expected.

Date of experience: August 9, 2019
wobblewheels Q.
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Product was delivered on date requested
August 9, 2019

Product was delivered on date requested

Date of experience: August 9, 2019
Rose Z.
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I'm very pleased with the choices and the prices and especially Same Day Delivery. Thank you!

I haven't seen the flowers since it was delivered to my friend, and I haven't heard from her yet. The only reason I know it was delivered was from an email your company sent me confirming this. Thank you for that.

Date of experience: August 9, 2019
sharon f.
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I chose three's a charm
August 9, 2019

I chose three's a charm- in a square container and not very tall. U put them in a container not at all like what was pictured. I was disappointed in the arrangement. Too tall.

Date of experience: August 9, 2019
Iliana B.
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I was disappointed that I paid extra for a deluxe and it was tiny arrangement.

Date of experience: August 9, 2019
Do n.
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Although the bouquets offered upon the website are lovely and do arrive as displayed, the requested fees especially those associated with shipping and handling, are quite pricey.

Date of experience: August 9, 2019
Trysta F.
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Easy to use and reliable
August 9, 2019

Easy to use and reliable

Date of experience: August 9, 2019
Robert U.
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The person these flowers were for received them today which is very good as it was a birthday present. She was well pleased with the arrangement. I can not confirm that it was exactly what I ordered. Overall I am happy with the transaction. However, I think the delivery charge was a bit steep.

Date of experience: August 9, 2019