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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Vanessa W.
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The flowers are pretty and are fresh but they dont always match the pictures online. For the price charged for the flowers I feel what is received should match the picture

Date of experience: September 16, 2019
Marilyn M.
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Great service & price and was there on time!
September 16, 2019

Great service & price and was there on time!

Date of experience: September 16, 2019
Andrew T.
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Recipient loved the flowers and presentation
September 16, 2019

Recipient loved the flowers and presentation

Date of experience: September 16, 2019
Antoinette Q.
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I was not happy to see the handling fee so high should be included in the price when you are shopping :(

Date of experience: September 16, 2019
GL L.
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Happy with delivery but would like to be informed of items in gift basket when they differ from what is advertised.

Date of experience: September 16, 2019
GG G.
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...
September 16, 2019

Date of experience: September 16, 2019
June U.
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Easy to order & nice selection, however flowers were left outside the house, in the sun, so the roses have opened. Would rather have signed for them.

Date of experience: September 16, 2019
RU
1 review
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Do not order anything here
September 16, 2019

Do not order anything here. Ordered next day delivery for a birthday by 12. They changed the delivery date to two days later and just sent me an e-mail. "sorry hope we did not miss the occasion." yes, you did. That is why I needed the delivery next day and paid for it..

Date of experience: September 16, 2019
Alexander R.
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Quick and easy online process
September 16, 2019

Quick and easy online process. Product wise...it could have been better...presentation looked sad and old. Not very uplifting at time of a loss.

Date of experience: September 16, 2019
Elsa V.
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Ordering process was easy
September 16, 2019

Ordering process was easy. The instructions were easy to follow. I

Date of experience: September 15, 2019
Kareen B.
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Easy to navigate, prices are good and I was so happy you will deliver on Saturday.

Date of experience: September 15, 2019
Renette C.
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The recipient loved her flowers
September 16, 2019

The recipient loved her flowers.
I had to pay twice what I wanted to get an arrangement to be delivered same day then it was delivered the next day.
But appreciate the Sunday deliver.

Date of experience: September 15, 2019
Toni R.
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All of my many past experiences with From You Flowers have been very good. However, this last order / delivery was handed off to a third party florist who said plainly that after the delivery charge was deducted, there was no money to put into the flowers. What was received was a hand sized bunch of daisies in a plain vase with no ribbon. The recipient was gobsmacked and sent me a picture. I want a refund.

Date of experience: September 15, 2019
Kimberli B.
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You took off the fees I hated which allowed me to get a better bouquet! I'm not a fan of carnations which the florist chose as the principle flower.

Date of experience: September 15, 2019
Anna T.
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I believe there were two deliveries and hopefully I was only charged once. One order looked a bit in dire straights And maybe that's why another bouquet was sent.

Date of experience: September 15, 2019
Mary P.
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They were beautiful
September 16, 2019

They were beautiful. Only issue I had was the recipient wasn't home at the time and they were left outside on the front porch in the sun

Date of experience: September 15, 2019
David S.
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I forgot to put my apartment number on the ticket in the girl had to call me. Didn't make for a good surprise for my wife

Date of experience: September 15, 2019
Jonny W.
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This was the most horrible experience
September 15, 2019

This was the most horrible experience.
My friends received basically a vase of ferns and only a couple of cheap flowers that were not even displayed in the photo!
My friends sent me a pic and I was mortified!
I couldn't help but wonder about the other people I've sent bouquets to over the years and question the kind of awful arrangements I paid for that were sent to them.
This was not only a misrepresentation of fromyouflowers.com but of me as well as a friend and gift giver.
I really question whether I will ever use this service again.

Date of experience: September 15, 2019
Eva T.
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To use again will depend on the final product
September 15, 2019

To use again will depend on the final product. The flowers were absolutely beautiful and my friend loved them. Thank-you I wanted to brighten here day and it was a success.

Date of experience: September 15, 2019
Claire Z.
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Quick, easy and the flowers looked great!
September 15, 2019

Quick, easy and the flowers looked great! Would definitely use again.

Date of experience: September 15, 2019