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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Sherry H.
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The only suggestion is to allow the person to see the total, including tax, prior to taking you to the billing.

Date of experience: October 5, 2019
liz V.
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Great
October 6, 2019

Great

Date of experience: October 5, 2019
Bb g.
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Timely delivery and tracking
October 6, 2019

Timely delivery and tracking.

Date of experience: October 5, 2019
Rebecca D.
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This basket was a 'Get Well gift' for my son-in-law and he was quite pleased with the contents.

Date of experience: October 5, 2019
Kenneth C.
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It was great service thank you
October 6, 2019

It was great service thank you

Date of experience: October 5, 2019
Amy Z.
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The 14.99 service fee was a very unhappy surprise at the end. I wish they showed that amount in the price at the beginning and not at the very end. The flowers were pretty and delivered in less than 24 hours to the recipient though. Whoever typed the card made some typos too. Overall though I am impressed with the turn around time and the flowers delivered did look very much like the photo on the site.

Date of experience: October 5, 2019
Courtney S.
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Called when they were at the business to deliver and confirmed to still make the delivery and confirmed the correct name. Appreciate that a lot

Date of experience: October 5, 2019
Betty B.
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Easy to place order and we have used your service before. The flowers look wonderful.

Date of experience: October 5, 2019
William C.
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...
October 6, 2019

...

Date of experience: October 5, 2019
Wanda I.
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I've been using From You Flowers for a few years now, and have always gotten excellent service and excellent, high quality flowers. I made a mistake on trying to save a little money by using another online service, only to get scammed, and lost money. I came right back to From You Flowers the next day! I get high quality and guaranteed excellent service and products. I won't ever switch again!

Date of experience: October 5, 2019
Paulette C.
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Very pleased with the flowers and the price
October 5, 2019

Very pleased with the flowers and the price.

Date of experience: October 5, 2019
Lisa B.
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Easy to order online
October 5, 2019

Easy to order online. Very quick delivery!

Date of experience: October 5, 2019
Allyson S.
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The flowers were very nice but spelling of the word appreciated on the card was spelled wrong. I assumed it would just be printed from what I wrote and was hand written instead.

Date of experience: October 5, 2019
Carma T.
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The site was very easy to use
October 5, 2019

The site was very easy to use. I'm excited for my Aunt to get her thank you flowers!

Date of experience: October 5, 2019
Christine c.
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All's well
October 5, 2019

All's well. Thanks.

Date of experience: October 5, 2019
kaye Q.
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She loved them
October 5, 2019

She loved them. She said they made her day.

Date of experience: October 5, 2019
Andrea R.
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The order was delivered a day early which I could have accepted but the arrangement was extremely disappointing- Honestly, I could have done better by spending half as much at the local grocery store. The arrangement looked nothing like what I ordered; a bunch of flowers was stuck in a vase. Period. The overall color was wrong and will not go well in the room for which intended. I sent a note through your website yesterday with photos. Up to now, arrangements sent have always received high praise and the photos sent to me by recipients always met and generally exceeded what I had expected. This order was a complete failure. I am very displeased. I ordered a total of 4 arrangements for delivery today; I am hopeful the remaining three will be of your usual quality. Susan Beveridge

Date of experience: October 5, 2019
Marlene V.
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The flower arrangement for my mom is absolutely beautiful.

The quality and freshness of the flowers are outstanding. The delivery of the flowers was in the morning, and unfortunately, I had an appointment I had to get to and apparently my sister did not see I had left a note with tip money on the table and it was not given to the delivery person. I feel very bad, but I will visit their establishment sometime this weekend and give them a well deserved tip.

Again, you made my mom's 82nd birthday very special with such a beautiful arrangement.

Thank you!

Date of experience: October 5, 2019
Brenda F.
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Had no problem on site
October 5, 2019

Had no problem on site.

Date of experience: October 5, 2019
M F.
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I thought I was getting a good deal but when I checked out, I paid almost double the price

Date of experience: October 5, 2019