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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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ginger w.
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There are a lot of extra charges
October 9, 2019

There are a lot of extra charges. For instance I was charged an extra $2.99 for Same Day/Weekend Delivery. My chosen delivery date is Monday 9/30. This is neither same day or weekend. Why the charge?

Date of experience: October 9, 2019
Marcues P.
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Great
October 9, 2019

Great

Date of experience: October 9, 2019
Jamie E.
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Loved the ease of picking out what I wanted online. However, the flowers were not fresh. The roses were wilted and a bit brown on the edges. I expected more quality for the price.

Date of experience: October 9, 2019
Donna D.
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Loved the funeral spray I bought for Florence Stephens so I purchased the same for my best friends Mom Darlene...

Date of experience: October 9, 2019
Elaine D.
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Very nice gift basket
October 9, 2019

Very nice gift basket. Thought it would be a little bigger for the price. Overall was very nice.

Date of experience: October 9, 2019
Olivia T.
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I don't know exactly how they looked but the recipient appeared to be very happy with them

Date of experience: October 9, 2019
Kathryn E.
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Great Easy navigation of website
October 9, 2019

Great Easy navigation of website

Date of experience: October 9, 2019
Sandra N.
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Easy to navigate and had the advertised product available

Date of experience: October 9, 2019
Karen B.
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Fast, friendly
October 9, 2019

Fast, friendly

Date of experience: October 9, 2019
Julie h.
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Nice site to shop from
October 9, 2019

Nice site to shop from

Date of experience: October 8, 2019
Sarita P.
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Please inform the delivery person to be more careful. As they put them at the wrong porch did not even knock and tipped them over and squished the bow that was on the flowers. Thanks!

Date of experience: October 8, 2019
Sam A.
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Expensive for what it is
October 9, 2019

Expensive for what it is

Date of experience: October 8, 2019
John D.
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Smooth transaction and great looking flowers!
October 9, 2019

Smooth transaction and great looking flowers!

Date of experience: October 8, 2019
Joey B.
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You guys have always been spot on
October 9, 2019

You guys have always been spot on. The prices are higher than I can afford but thanks to promotions and free shipping I am able to make this purchase. Thank you again for great service.

Date of experience: October 8, 2019
Carmen H.
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Fast delivery
October 9, 2019

Fast delivery. High price.

Date of experience: October 8, 2019
jodi t.
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On the website, they said they could deliver same day. But then i got a call saying they could not, which i understood. The phone number they left on my VM to call them back rand to fromyouflowers, however i just sat on hold for long periods of time (i called twice). I think looked on the website and got a different number. That one worked fine and we resolved the issue to my satisfaction.
I am still awaiting my refund for the same-day deliver.

Date of experience: October 8, 2019
Robert T.
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The flowers arrived late with the wrong vase
October 9, 2019

The flowers arrived late with the wrong vase. I picked put a red vase because that is my Fiance favorite color but she received a clear one

Date of experience: October 8, 2019
Sheila E.
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Website is easy to use
October 9, 2019

Website is easy to use. Placing an order takes just minutes

Date of experience: October 8, 2019
Sherri O.
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I love the convenience of ordering on line and same day delivery is awesome but you don't have the option of choosing specific flower choices in your gift bouquet.

Date of experience: October 8, 2019
Stacey C.
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The shipping rates were high, my cart kept getting changed, where the price I originally thought was not what I was paying. I needed the flowers in a hurry and didn't have time to search anything else out, but I won't be ordering from you again. I am just hoping that flowers arrive in a reasonable time frame and are good quality.

Date of experience: October 8, 2019