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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Norma C.
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Easy, quick complete ordering process
October 22, 2019

Easy, quick complete ordering process. Order was completed as promised and arrangement was as pictured. Flowers/plants looked fresh & healthy.

Date of experience: October 21, 2019
Nancy B.
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Very easy to order a last minute present, the flowers were beautiful and delivered right away!

Date of experience: October 21, 2019
Richard H.
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As with most I don't like the expensive handling fee.

Date of experience: October 21, 2019
Brenda G.
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My order was impromptu (the day before needing) and it was on-time, gorgeous and loved by the recipient! Thank you so much!

Date of experience: October 21, 2019
Dana N.
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It is very nice to be able to place an order and get same day delivery with confirmation

Date of experience: October 21, 2019
EULALIA J.
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LOVE YOU GUYS
October 21, 2019

LOVE YOU GUYS.

Date of experience: October 21, 2019
Cheri O.
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It was so easy to navigate on the website and place my order fast.

Date of experience: October 21, 2019
GEORGE S.
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...
October 21, 2019

Date of experience: October 21, 2019
CeCe F.
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The flowers were beautiful :)
October 21, 2019

The flowers were beautiful :)

Date of experience: October 21, 2019
Susan B.
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I order a lovely fruit and gourmet basket on Friday morning, hoping it would be delivered, as promised by 5pm Friday. It was not delivered until Saturday and late in the day at that. Thank goodness the teammate I ordered it for was working that day, otherwise it would have been a moot point as it was for Bosses Week.

Date of experience: October 21, 2019
DS R.
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Very happy with the service
October 21, 2019

Very happy with the service. Arrangement was lovely and delivered on time.

Date of experience: October 21, 2019
Lisa S.
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Very satisfied with the quality and service
October 21, 2019

Very satisfied with the quality and service. Easy to use website.

Date of experience: October 21, 2019
Stephanie J.
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The order was for Oct 18
October 21, 2019

The order was for Oct 18. I called mid afternoon to check on the delivery and was basically dismissed and told the flowers would be delivered by 5. They were not. When I called again at 5 I was told the flowers were not delivered due to a glitch and they would be delivered the next day. Very disappointing that even after a check in, the delivery was not completed.

Date of experience: October 21, 2019
Elizabeth V.
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This is the 2nd time, I am ordering flowers for my daughter, I was given a $15.00 gift certificates, which only covers shipping & handling - no real discount applied to my order. I requested the flowers to be delivered on Saturday and they were delivered on Friday - at least these flowers were much much better than the first ones.

Date of experience: October 21, 2019
tom r.
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As promised and displayed onine
October 21, 2019

As promised and displayed onine

Date of experience: October 21, 2019
Nan W.
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Was surprised when it was totaled up-for a small order-$70+ charge seemed extravagant.

Date of experience: October 21, 2019
Ruthie M.
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My Sister in law loved the roses
October 21, 2019

My Sister in law loved the roses. She has cancer and we wanted her to know how much we care.

Date of experience: October 21, 2019
Pennsylvania
1 review
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I tried ordering a rose bush to my husbands grandmothers viewing and with no explanation it didnt get delivered. Tried having it delivered to my mother in laws house and it never was sent there either. I did get my money back and at that point they were very apologetic and insisted on still trying to complete the delivery so I agreed and for tge 2nd time gave the phone number and address to be sent. Almost 2 weeks go by and still no rose plant. I don't recommend anyone use this company not worth the head ache of trying to track down.

Date of experience: October 21, 2019
Jane M.
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Reasonable pricing
October 21, 2019

Reasonable pricing - Thank you!

Date of experience: October 21, 2019
Jennifer H.
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Easy to use and the flowers were beautiful
October 21, 2019

Easy to use and the flowers were beautiful. A great last minute birthday surprise for my mom.

Date of experience: October 21, 2019