FreshlyReviews 7,505

We have tried different companies that do similar things, only to be really disappointed. We were very happy and surprised with the quality, freshness and how tasty the food is constantly. We looked at the food with our first delivery and thought this is not enough food, but I was wrong. They are more than enough. I would like to see more choices in the menu. We are starting to tire of the same foods. Maybe you could change things up a little more. Thanks for the great food.

I have been a fan for many years but in the last year I have had so many problems with getting other peoples orders or not getting what I ordered or having things arrived damaged. I don't know if you have new management or something but in the last year things have gone downhill dramatically for me personally. You guys are always generous at crediting me for all the issues but I would just simply rather have what I order when I order with no errors

I am so happy with the freshly team! When i first started ordering freshly I decided on the 9 meal plan. My husband and I were so happy we decided to up the order to 12 meals. I got a little confused when changing the plan and added the 12 meal plan so i was charged with both. I contacted the Freshly team and my problem was solved in a matter of minutes. I am a hair dresser and have been referring friends and clients to your service. I received emails that i will receive 8 free meal and that it would be credited towards my next order. The transaction went threw at full cost. I emailed the freshly team at 9 am yesterday and by 4pm they emailed me back and resolved the problem. I couldn't be happier with this service. Not only is the food great but when a problem arises it is easily resolved. My only critique would be to add the option to up your meal plan without canceling your current plan and opening an new one. If you could just do it when you update your meals that would be easier. Also it would be nice if you could add on one or two extra meals if you would like so you could have the option of 14 or 15 meals.

I started Freshly in November 2015 and it tasted good, it gave me the kick start i needed and i started losing weight almost right away. I went on vacation and asked that i skip two weeks. They didn't get that right. I cancelled the subscription.

I started it back up and placed an order figuring i would give them another chance - i did the 9 meal order but then within 30 minutes cancelled the 9 meal and chose the 6 meal. I called a couple days later to confirm the 9 Meal was cancelled and was assured it was and i would be refunded the $99. They still sent the food for the 9 meal so now i have more than i need and they refunded me $69 not $99.

Terrible customer service - its too bad because I did enjoy the majority of the food even my husband did.

I have tried it once and noticed didn't get a chance to updated the food. So I contacted them and see if I can do a small change before they ship it. The customer service respond my message exactly from the manual without any consideration and then I have receiver the shipment conformation and received exactly the same meal... I was a new user who's still trying to figure out how to use this service. It's not user friendly so I canceled the service.

My first week on freshly I lost ten pounds and dropped a inch and half of my waist, just eating the meals and no working out! Eventually I plan on adding moderate exercise with this program. I also noticed I have not had any digestive issues at all which is a blessing! As well as I feel full and no need to binge eat after already eating.
Truly grateful for this program, not to mention people at my work in the lunch room have been asking"mmm what smells so good".
Thanks Freshly!

Arrives right at my door, ready to put in the fridge. The food has been fantastic. It's actually quite a large portion too. Tasty, fresh and I don't have to do any of the work! And unlike a lot of packaged food Freshly food is chock full of meat and veggies!

I decided to try Freshly after having tried two other meal services. The first one was phenomenal, fresh, and delivered daily. Unfortunately, for various reasons, closed their doors and no longer offers meal delivery. The second, Sunfare, wasn't at all what I expected and turned out to be the most expensive of all the options out there. The food looked like it was prepared on an assembly line, seemed far from fresh, and wasn't impressive to my palate in the least. Freshly is an affordable choice with an easier delivery schedule. The food has turned out to be excellent and best of all, gluten-free. So far, so good. I am impressed and will continue with service.

Freshly = excellent! Love the food. Quality ingredients with a focus on healthy diet rather than just taste, low in fat and sugar. Delivery system is perfect, price is good. Customer service is very friendly and responsive. Glad to see the meatloaf back on the menu - nice one!

Only real problem is the way the menu changes every month. Fav meals are removed, others are altered and not always for the better. Would appreciate a permanent menu, with a few rotating options. Option to customize meals and sides would be a great addition for the future.

I've been a Freshly customer for about 5 months now and I can't say enough great things about the food and the company. The meals have always been amazing! And on the rare instance I had an issue with them (one meal was open upon arrival for instance), they responded quickly and compensated me immediately. I had a few missed deliveries due to a system error, and was well compensated for that inconvenience as well. Great food, great service!