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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Arizona
1 review
6 helpful votes
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Every meal in our first (1/2 price) shipment tasted great. The only negative -- and its a very big one for my husband -- is the portion size. The portion size simply will not do for a "guy-size" meal. I had to supplement his meal with salad, etc., and I had been hoping your meals could serve as an occasional full meal. (My son and I were completely satisfied with the serving size, but we eat small portions.)

Date of experience: March 16, 2016
Jashana C. — Freshly Rep
over a year old

Thank you for the feedback, Vickie! That's the best way for us to know how we can most improve the service. As we continue to grow we'll certainly look into potentially offering different portion sizes. I'm glad to hear that you all enjoyed the taste of the meals!

Washington
1 review
1 helpful vote
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Loving this fresh meal delivery
March 19, 2016

I have enjoyed every meal I have ordered from Freshly and plan to order again in the future. Fresh meals with no gluten, added sugar or artificial ingredients with generous portion sizes fits into my nutrition plan! I easily spend the cost of a Freshly meal at a restaurant so the price is right too!

Date of experience: March 16, 2016
Arizona
4 reviews
1 helpful vote
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Amazingly Good!
March 19, 2016

I subscribed to Freshly as I was looking for meals already prepared and ready to heat and eat. I'd looked at several programs that sent all the ingredients, but still required time to cook the meals- I can do that on my own.
After reading some reviews, I tried Freshly and am now a Freshly Addict! My husband really likes the meals: portions are substantial, food is outstanding, and so easy to order. I'm telling everyone I can, even in the grocery store line!

Date of experience: March 16, 2016
District of Columbia
1 review
1 helpful vote
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I have a long commute and get home late. By the time I get home, I don't want to spend a half hour or more cooking dinner only to go to bed soon after. Then I found Freshly and it fit my needs perfectly. I come home and heat up a fresh, healthy meal and eat it instead of stopping for fattening fast food. Now Freshly may be more expensive than fast food, but it is so much better for me. I've also liked all the meals I've tried so far and will continue to order from Freshly until my commute isn't so horrid. Thanks for a great service.

Date of experience: March 16, 2016
California
1 review
1 helpful vote
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Amazing!
March 6, 2016

Even better than expected!
They sure didn't skimp on taste, I even ate my vegetables!
The steak was really tender and the chicken Parmesan was perfect.

Date of experience: March 2, 2016
Oregon
1 review
0 helpful votes
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Just amazed at how good Freshly is. Most of their meal offerings actually taste better than what you would get in a restaurant. These meals are very satisfying, with wonderful flavors... and the convenience can't be beat. The Lebanese Meatballs are a double home run!

Date of experience: March 2, 2016
California
1 review
1 helpful vote
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Experience
March 6, 2016

To begin with the package stated we only had to microwave for 2 min. I to microwave over 5 mins and it was only warm. That was for the meatloaf and chicken. I wrote and told them and they credited a small amount. We think that your entrees are very tasty. We do take them out of the container and put on a plate. Heats better. We also like that we do not have to buy every week as there are times we won't be eating at home.

Date of experience: March 2, 2016
Jashana C. — Freshly Rep
over a year old

I'm sorry for the inconvenience with the heat times--they will definitely vary depending on the microwave. Also make sure you're reheating from a refrigerated state, not frozen.:-) (Sometimes people aren't sure about that.) We're glad to hear that you're enjoying the service overall. Thank you so much for your feedback!

Texas
5 reviews
8 helpful votes
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I've needed healthy cooked food variety in my diet for some time. Freshly makes very high quality reasonably priced entrees that I can comfortably eat knowing they'll taste good and be good for me.

Date of experience: March 2, 2016
Colorado
1 review
1 helpful vote
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Easy and yummy!
February 29, 2016

I have an auto immune disease and I must eat gluten free meals. Freshly is perfect for me, no meal planning shopping or cooking! Yay! I struggle with the gluten free thing and this is really helping me! Very high quality food and tasty too!

Date of experience: February 26, 2016
California
1 review
1 helpful vote
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No a TV dinner
February 28, 2016

My husband and I are both perfessionals and do not have a lot of time to cook. Before Freshly, we would buy healthy ingrediants with the intention of making healthy meals, but when we would get home from work we would be to exhausted to cook and would order take out. Not only was this unhealthy but expensive. We decided to try Freshly thinking it would be similar to lean cuisines. To our surprise these meals far exceeded our expectations. The meals are amazing, the veggies are fresh, the sauces taste great and it only takes 2-3 minutes to warm up.

Date of experience: February 25, 2016
California
1 review
2 helpful votes
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Very Impressed
February 28, 2016

I have tried a few delivery meal services, this knocked it out of the park. The taste you can not get anywhere else. I was so surprised how much I loved the meals. The portions are great and good, healthy food.

Date of experience: February 25, 2016
California
1 review
2 helpful votes
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Very Satisfied
February 28, 2016

I was pleasantly surprised with the delivery. The food was packaged nicely, while the portions were not huge, I felt extremely satisfied with the flavor and amount and stayed full for a long time after eating the meal. I would definitely recommend this service to others.

Date of experience: February 25, 2016
Texas
1 review
0 helpful votes
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Beyond my expectations
February 28, 2016

From the delivery the way it was packaged to enjoying each meal I was blown away! #delicious seriously looked forward to trying each of my dishes

Date of experience: February 25, 2016
California
1 review
3 helpful votes
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My kind of cooking
February 20, 2016

I am only on my 4th meal. So far, all the chicken has been terrific. The steak was grodd. The texture was hard to eat and, in fact, I threw away about half. The meat was fatty and hard to chew. At first it didn't seem like meat but I finally figured it had been tenderized. The green beans seemed old and hard. The other dishes have been good and the whole idea has improved my quality of dinners.

Date of experience: February 17, 2016
Jashana C. — Freshly Rep
over a year old

I'm glad you're enjoying the meals overall! Though I'm sorry to hear that you had a less-than-excellent experience with the steak dish! We're happy to credit you for any dishes you don't care for, per our Customer Satisfaction Guarantee--if you haven't alerted the Customer Experience team already, please email [email protected] so we can get that taken care of for you. :D

Illinois
1 review
1 helpful vote
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Freshly food
February 20, 2016

The food tastes very good. Love that there is no preservatives. It's a little costly, but it's great when you don't feel like cooking and are on the run. Keep up the good work Freshly.

Date of experience: February 17, 2016
Texas
1 review
0 helpful votes
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The Food is extremely tasty, and flavorful. The packages come with huge ice packs and the food is cold and fresh- and this was even after delivery being a couple hours prior to me arriving home from work.

Date of experience: February 16, 2016
Washington
1 review
3 helpful votes
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Fresh means Fresh
February 17, 2016

I was unaware the meals are good for only five days, and I have a six meal plan. Customer service explained everything to me and how I could freeze meals that are saucy to preserve it so I could eat it. Should have asked how long to microwave it.

My three meals from the previous week that I couldn't eat as they were expired were credited to my account as I didn't understand before my call. It was easy and pleasant customer service experience.

Date of experience: February 13, 2016
California
1 review
3 helpful votes
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Almost perfect...
February 15, 2016

I love all the meals, flavors and quality are always amazingly fabulous! BUT unfortunately I do have one complaint - all six of my meals had the same expiration date - three days after I received my shipment. I decided to chance it and eat them anyway and so far so good. The food is always really fresh and the packaging is good quality so it stays sealed and fresh until you eat it. It tastes like a home cooked meal with none of the waste and prep time. Because the meals are loaded with good for you nutrients, they really fill me up. I eat one meal for lunch at work and usually I'm still full by dinner. It's definitely a better way for me to eat well at an affordable price.

Date of experience: February 12, 2016
Jashana C. — Freshly Rep
over a year old

We're so glad that you're enjoying the meals overall!

There's definitely a shorter "best by" date time frame than say, frozen meals from the grocery store. Think of it like if you were to cook yourself something at home from fresh ingredients and then store it in the refrigerator--it's fresh and without preservatives, so it's not going to be as tasty and safe for as long as something prepackaged.:-)

Quite a few customers do freeze their meals if they have some left over past the "best by" date--I've heard that it doesn't change the flavor or quality really--you just need to thaw them in the refrigerator prior to reheating after freezing them.:-D

Arkansas
1 review
1 helpful vote
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Extremely impressed
February 15, 2016

My husband and I were skeptical about how good microwavable already-prepped meals could be, but our current work schedules forced us to try something out of desperation. We were impressed by the delivery presentation itself, and stunned over how good the first meals we tried were. Every single meal since has been outstanding! I cannot believe how successful Freshly is at giving you filing portions as well as super flavorful and delicious entrees. My husband even ate the green beans (he HATES green beans) and declared them good. I'm ecstatic to have found Freshly and blown away by the affordability. We're very grateful to be able to eat healthy so cost effectively.

Date of experience: February 12, 2016
Oregon
2 reviews
0 helpful votes
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Cooking vs. Reheating
February 13, 2016

I was a Plated customer when I came across Freshly. For less money I didn't have to cook (Woo Hoo). Less packaging and I didn't have to deal with leftovers plus I could have breakfast. I recycle everything including the containers the food comes in so I don't feel guilty about the packaging. Yes, some may say it's expensive but it keeps me from buying impulse items at the grocery stores like chips, cookies, ice cream, etc. so it actually saves me money. Plus I live far from a grocery store so the free shipping saves me gas money.

Date of experience: February 10, 2016

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States