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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

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California
1 review
0 helpful votes
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Best thing I ever did!
July 14, 2017

Every meal has been delicious and I don't have to cook it or do dishes. We love coming home to dinner that takes only 3 minutes to heat up.

Date of experience: July 11, 2017
Washington
1 review
0 helpful votes
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Great Convenient Meals
July 14, 2017

All of the dishes I have had, for the exception of two, have been outstanding. I've recommended to several people I know and encouraged them to try. Saves so much time for people with busy schedules like mine. I do wish though there were more vegetarian options.

Date of experience: July 11, 2017
Tennessee
1 review
0 helpful votes
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Basically a good meal every time
July 13, 2017

There are many great options with Freshly. Some of the items are a little unconventional, but I have had fairly good results with choosing items I thought I would enjoy. There is plenty of communication, to remind me to change options or if I want to skip a week. The portions are filling and as a rule tasty.

Date of experience: July 11, 2017
Nevada
1 review
0 helpful votes
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Freshly foods
July 12, 2017

Really helpful, good food., easier for me to go to work without stressing out on what to cook because im always busy. So I'm glad im trying freshly foods. So far it's really helping.

Date of experience: July 10, 2017
Iowa
1 review
0 helpful votes
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My husband and I enjoy sharing the flex 6 option about every other week. We've tried many other meal companies, and think the quality of food is good. We have a one year old so being able to microwave meals and eat quickly is the other best part. We are big eaters (and the baby ends up eating some too) so a slightly bigger portion would be of value to me.

Date of experience: July 10, 2017
Arizona
1 review
1 helpful vote
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Healthy Meals for my Dad
July 12, 2017

I was looking for healthy meals for my dad who recently had a heart attack. I wanted meals that were not only healthy but easy for him to make. He has enjoyed every meal he has ordered from Freshly! I feel good knowing that he is eating much better!

Date of experience: July 9, 2017
California
1 review
1 helpful vote
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Overall, great experience!
July 9, 2017

Loving Freshly! Timely deliveries, affordable cost, delicious meals!

Small thIngs:
Ice bags could have a biodegradable, safe liquid that could be disposed of in the sink, rather than into the trash (adding weight and possible spillage mess).

Another steak or ribs option would be fantastic!

It would also nice to be able to add 1-2 single orders on top of an existing package. So I selected 9 meals for the week, and wanted to include one more to make it 10 (for an individual price discount based on my 9 meals), why not?

Other than that, great!

Date of experience: July 6, 2017
California
1 review
1 helpful vote
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My husband and I both love Freshly meals. We have a busy life and they free up our time. They are cost effective for our budget too! Only suggestion would be to have meals lower in sodium and maybe provide more changes to the weekly menu for more of a variety each week. But, we are overall extremely satisfied and impressed with both the meals and the service.

Date of experience: July 6, 2017
Texas
1 review
0 helpful votes
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Convenient good food
July 8, 2017

Most of the meals I really liked and was surprised that most of the calorie counts were good. They always arrive on time in great packaging. I don't need them all the time but when work's really busy, it's so great to grab a prepared meal from the fridge and know I'll have a healthy lunch or dinner.

Date of experience: July 6, 2017
Texas
1 review
0 helpful votes
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Very disappointed when freshly shipment was first one day late, then three, then all of a sudden three days late was cancelled.

Date of experience: July 5, 2017
Megan M. — Freshly Rep
over a year old

Thank you for your review, Adele! I'm very sorry to hear about this delivery delay. I've sent you a private message as well, and I look forward to hearing from you so I can assist you further!

Missouri
1 review
1 helpful vote
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Yummy food, every Saturday. Decent cost/food ratio. Nice portions.

Biggest challenge I have is when I'm not home on Saturday-- I've had to call neighbors to get the box off my porch so the food didn't get hot in the middle of summer.

But if you're there to get the food, I've not found any downside to anything with this service.

Oh, having to predict what foods you'll want two weeks from now is always kind of challenging. It's easier once you get in the groove, but it's probably the least elegant part of their process. If there was a way to at least start eating the current week's food before I have to predict next week's, that'd be better.

But all in all, I definitely recommend it. No complaints!

Date of experience: July 5, 2017
Washington
2 reviews
2 helpful votes
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Excellent food.
July 8, 2017

Food is great, just too many carbs. I have Syndrome X and can't tolerate grains and white carbs. I gain weight and get bloated. There's just not a big enough selection of low carb. If you expand the menu let me know.

Date of experience: July 5, 2017
Arizona
1 review
1 helpful vote
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Great food. Great convenience
July 7, 2017

Food is great, although portion size could be bigger and sugar+carb content could be lower. The convenience of the dinners is truly unbearable.

Date of experience: July 4, 2017
Illinois
1 review
7 helpful votes
Follow Jessica J.
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This is the fourth food delivery service my husband and I have tried. The others were unprepared meals so I thought I would switch it up. We received pasta and meatballs, meatloaf and Santa Fe Chicken. They were all horrible. I wouldn't feel the meatballs to my dogs and am getting nauseous just thinking about them. Yuck!

Date of experience: July 4, 2017
Megan M. — Freshly Rep
over a year old

Thank you for your review, Jessica. I'm very sorry to hear this! I've sent you a private message as well, and I look forward to hearing from you so I can assist you further!

Texas
1 review
1 helpful vote
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Awesome overall.
July 6, 2017

My order was switched without me knowing it a couple of times but other than that its great. It is pricey.

Date of experience: July 3, 2017
Megan M. — Freshly Rep
over a year old

I'm very sorry to hear this, Matt! I reached out via private message, and I look forward to hearing from you so I can assist you further!

Illinois
1 review
0 helpful votes
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Delicious, upscale TV dinners
July 4, 2017

These meals are great and convenient. But obviously, since you are microwaving it, some things become mushy. I guess if you want things crispy, you'd just cook it yourself, right? Haha.
Love these for those busy nights that I'd normally just grab fast food on the way home from work. Thankful for these instead.

Date of experience: July 3, 2017
Megan M. — Freshly Rep
over a year old

Thank you for your review and feedback, Amanda! I'm happy to hear that you have been enjoying the meals!

Illinois
2 reviews
3 helpful votes
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Chicken Pilaf
July 3, 2017

I have enjoyed all my meals thus far and even place another order. I tired the Chicken Pilaf tonight and threw it away. After one bite, it was so salty it felt like it burned my mouth. I wish I wouldn't have picked it for my second delivery. It sounded good.

Date of experience: July 1, 2017
Megan M. — Freshly Rep
over a year old

Thank you for your feedback, Lynette! I'm so sorry to hear about your experience! I have sent you a private message so I can investigate further and make this right. I look forward to hearing from you!

California
1 review
2 helpful votes
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Complaint
July 3, 2017

I am not getting an early menu. You are sending me foods i do not want! I do not want vegetarian chili! I do not want an omelet! Why am I not getting a full menu to order from. Please contact me-707

Date of experience: July 1, 2017
Megan M. — Freshly Rep
over a year old

I'm so very sorry to hear about this, JC! I gave you a quick call earlier today, and have sent you a follow up email regarding your weekly orders. I look forward to hearing from you so I can assist you further!

Illinois
1 review
0 helpful votes
Follow Cheryl W.
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Every meal we've tried from Freshly has been a huge hit with every member of our household as well as guests. Many of whom are toddlers, teens, and adults who're potentially the pickiest eaters on the planet.

Worth the money when you consider how hearty and healthy the meals are as well as time saved shopping, cooking or cleaning up. No dishes to do if you choose.

Meals taste amazing and fresh, safe and healthy to eat.

Freshly had been a great source of stress relief and a guilt-free quick dinner time saver.

Highly recommend to busy families who don't want to compromise healthy eating for convenience. Very healthy meals that taste fancy-restaurant delicious.

Increases family together time because Freshly means less time cooking and cleaning and more time connecting and enjoying one another over scrumptious dishes that totally look and taste like comfort food but that are easy on the arteries and allergies.

Serving sizes are perfect.

My one wish is that we'd be able to add to weekly meals on short notice in case of company. However I understand that the Freshly crew need the extra time to prepare.

All in all Freshly has transformed the dinnertime aspect of our lives for the better. It's actually fun to meal plan now. Minimal effort required and the food always arrives fresh.

Date of experience: June 29, 2017
California
1 review
0 helpful votes
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Great meals
July 2, 2017

Not only are the meals delicious, but they are healthy, fresh and without weird additives. They are also not boring! The only prep is in the microwave. So in a couple of minutes you can be eating.

The customer service is also excellent. Thank you.

Date of experience: June 29, 2017
Megan M. — Freshly Rep
over a year old

Thank you for your review, Candy! I'm happy to hear that you have been enjoying the meals and service.:-)

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States