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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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I'm very happy I found this service. Great tasting, healthy options for my busy life. Keep up the good work you guys.
The food is very yummy and there is a big selection. It happend twice that sometime they are running out of my selected meals and they do substitute with other selction and its some times vey annoying even they are nice to give a credit for that.
I live by myself and work a full time job. Cooking for one is a pain and you usually end up eating the same thing all week. This way I get a variety each day with no hassle. Not to mention no cooking! And the meals are good!
Freshly is one of those great inventions. Made fresh, packaged fresh, shipped to your door fresh, ready to heat and eat fresh. Meals satisfy your hunger and taste great. Flexible menus are a plus. Saves time also. In 5-6 minutes you have a fresh, hot, delicious meal that is better in every way then traditional microwave meals. Great food, great product, perfect for our dual career empty nest household.
Price is fair and quality is good. They could use some fine tuning for meal changeover and diet restrictions, but overall a very tasty and healthy meal
Since I don't cook anymore, freshly has been my go to dinner now a days. I look forward to each and every delivery so that I can eat wholesome and filling food each night!
Freshly is just what I needed for my busy day, great meal to sit down to after hectic day. Just poke a couple of holes in package and pop in microwave for 2 or 3 minutes and dinner is served. Perfect
I'm stunned by how fresh and delicious Freshly dinners are. I've tried things I never thought I would! Quinoa! The way they make it is so great. I'd heard of it but never tried it. If I had one sort of negative but not enough to keep me from ordering... Freshly really needs a lot more choices in breakfast and dinner. Most importantly would be dinner. Keep up the amazing work! Props for making microwavable food that never tastes like I was afraid of.
I was very skeptical at first about microwaving your food. Sometimes microwaves can dry out food. But every dish I had of yours was perfect! I also love the convenience of your meals. I usually cook every night, but your meals give me a couple days off. And, they are perfect for the nights that my boyfriend is working late or when I just don't feel like cooking. Thank you so much! Also, any chance to make some Mexican food like verde with rice and beans or chicken or beef enchiladas? I know they do well in the microwave from making my own. Than you again!
The food is tasty and way better than any frozen dinner you can get at the grocery. I appreciate that a business has finally come up with and executed on the idea of delivering to your front door fresh, pre-cooked meals.
I started using Freshly when returning from work after maternity leave. I love to cook, but I'm short on time after work, especially with a baby and my husband traveling for work a lot. I'm still trying to lose baby weight but I prefer fresh food to frozen meals. Freshly is the answer to all my problems! And I love the variety of meals!
Best decision I made was becoming a Freshly customer! Great food. But even better customer service. I will remain a faithful customer because of the outstanding customer service. Fits perfectly in my busy lifestyle.
The food is amazing. Always delivered fresh and on time. I recommend freshly to friends. You have a customer for life with me.
I have tried several of your competitors, your meals are the best! Don't waste your time or money ordering from other vendors. Freshlys' meal have a great taste, well seasoned, quality ingredients and the chicken, so tender. I've enjoyed all meals.
My Freshly orders are always well-packed, arrive on time, and are cold even though they've been trucked from Texas for three days.
Most items are tasty. There are some real standouts and have become favorites. Also, there's virtually no prep and cooking time involved. They take less than 5 minutes from refrigerator to table.
But the greatest benefit to me is that there is no waste. I was appalled at the amount of meats and produce I was throwing away before I subscribed to Freshly.
What can I say. GREAT food! Awesome service! I definitely recommend trying Freshly. Helps me during my busy work week. We can eat healthy without wasting time over the stove.
They have been here each week
The meals are packed well and kept cool. And I enjoy them very much. I wouldn't mind see some different type breakfasts. Although the ones they have are good.
Amazing service. Quality of food is amazing if you can afford it. If you break it down $10 or less and nothing out there is better. Even fast food restaurants a slightly cheaper, but no where close to quality.
My wife and I have been using Freshly for 1 Month now and besides being super easy, a majority of the food tastes great. It is also decently priced. We have received 6 meals per week and it would honestly cost the same if we were to purchase groceries and cook. So far due to "no cooking", and less time at the "grocery store" we average a time savings of roughly 6-7 hours per week.
The only downside to Freshly is the variety, while quite a bit of the protein and/or sides are great, we do not necessarily like them together. If Freshly were to separate the protein and the sides to allow customers to essentially "create" their own meals it would make this even more worth it. I understand that this would be a challenge from a production stand point, but it would create a greater variety. While we love the meatloaf, it would be awesome to mix and match the sides. This would also add a ton of options for vegetarians.
I've been impressed with the email communication and ease of choosing means online. Getting home at night and having a fresh meal in about 3 minutes has been a delight!
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.

