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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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So far so good! Would like to see more options changed up since I am buying weekly. Since the menu isn't changing a lot, I am skipping a week every couple of weeks since we don't want to tire of the same thing Only negative is that I can't see paying same price for breakfast as for a dinner meal. Omelet is eggs, no sides? My husband loves them and he is not a healthy eater.
This started out as an experiment to see how ordering food and having it delivered would fit into my life. It has been a success so far. The food has been very good and the portions have been enough to not feel hungry for several hours later.
Freshly has excellent food and also excellent customer service! It's the easiest way I have found to eat clean / healthy when you do not have much time to cook. With work and kid's activities, having Freshly in the fridge has prevented a lot of last minute or late night take out orders, so I believe it saves $ too!
Expiration dates are too close when the food is delivered. I cannot eat 12 meals within 4 days which is average time when I get them to when they expire.
I really was very pleased at first, with the price and taste but some of the oddly (to me and some family members) flavored items just had me scratching several items off our list. I think we will be opting out for a bit and coming back later.
I have to complement you though because these meals are mostly good and they're so filling and satiating that one doesn't need to snack or eat again after dinner and in turn loses weight! Thank you.
The food has been really delicious and the portions have been very filling for a guy who eats a lot. I had an issue one week where someone stole my order off my front porch (at my own risk) and Freshly immediately credited my account with one free week and instructed FedEx to drop off at a more safe location at my residence.
Everything has gone very smoothly. Easy to order. Quick and easy to prepare. Good quality, healthy food. I had one glitch which was handled well with one call. I'm quite happy with my experience.
I like Freshly because it is fresh and delicious. I wish I had better idea of time of delivery because last few times outer boxes of meals all wet because ice has thawed so much
I also wish you had breakfast items which didn't hv eggs since I'm allergic to eggs
I like the food a lot, but, for me it's too much of a good thing. Portions are almost too large sometimes. Minimum of 6 meals each week is a lot for one person. I would like only 3-4 meals per week. Also, I get my delivery on Thursdays and the use by date is often the following Monday, so if I go out on the weekend, some meals have expired. I'd really love to see a plan that's only 3-4 meals a week.
I have been using Freshly for 3 weeks now and so far its been fantastic. The meals are reasonable priced, about $10 each, which is cheaper than most of the other meal delivery services out there I've seen. I have been freezing some meals because they only keep in the refrigerator for 3-4 days, which they advise on their site you can do but freezing may reduce the taste, however I haven't noticed any less flavor in the dishes I've frozen and re-heated. The food is fantastic. In all of the chicken dishes I've tried the chicken juicier and more flavorful than I could have cooked them myself. The Peppercorn Steak was fantastic, I could not believe how tender and perfectly cooked it was after microwaving. I have had steaks from restaurants that weren't as good. The only negative comment I would give them is that the two pasta dishes I tried (Penne Bolognaise and Italian Style meatballs) were just ok - and they were cooked from fresh not after I froze them, so I would suggest to stick to the meat and chicken dishes. Other than that I've been very satisfied and keep finding myself wondering how the heck they are able to make their food so good even after I've frozen and nuked the meals. Also the portions are very generous and I love that they use all natural ingredients and no preservatives. The website is also easy to use, you just have to remember to update your meals for your coming week before their deadline otherwise you will get a repeat on the meals from the week before. If you hate cooking or don't have time I'd highly recommend the service. Its a great time saver and there's really no sacrifice in the food quality compared to home cooking (at least compared to my cooking!).
I was skeptical to try this at first, but I'm very glad I did. Not only are the meals healthy, they taste great too! Way better than any frozen TV dinner from the grocery. It's nice to have a healthy option available when you don't have time to cook.
Freshly helps me eat healthier and is very convenient for a busy lifestyle. The buffalo chicken and mashed cauliflower is my favorite meal - excellent flavors!
I love freshly, the food is great and I love how many options there are each week. The only thing I wish is that there were more vegetarian options and that the options rotated out more frequently instead of only introducing one new thing a week. Will continue to subscribe in hopes things will only get better.
Freshly has made enjoying delicious, convienent, affordable food possible for an incredibly busy couple. We love the healthy food and the generous portions. And the customer service has been absolutely wonderful. We recommend it to everyone!
Most meals are really tasty! Because the meals are only good for 4 or 5 days I've had to bring my order down to 4 per week. I've only had 2 meals that I really did not care for, but those were for entrees that were not my favorite foods to begin with. I'm glad to have found you guys!
We have been using Freshly for a few weeks and absolutely love it! With busy schedules, this has helped us eat healthy meals without all of the prep work. I was very skeptical that the food would taste a grocery store frozen meal, but I was certainly wrong! The food tastes fresh, has great quality, and large portions- plus it's delicious! Highly recommend!
The food is tasty and it is convenient not having to cook, shop, or clean up to have a descent meal. The downsides are as follows: 1) My orders don't always arrive. They get lost about 30% of the time. They are good about giving me credit for my lost order but I am still left with nothing to eat so not so great. 2) The food portions are pretty small. I have to supplement with soup or salad and bread. I'm only 110 pounds and stand 5 foot 4 inches so it's not like I eat too much. 3) They force you to be gluten free and the meals are high in saturated fat. They may be only 600 calories but they often have over 30 grams of fat per serving and about 10 grams saturated fat. For that much fat I'd like some gluten lol!
This is a perfect relationship for me. I'm mostly crippled, alone, not able to do the prep, cooking, & clean up.
I was driving to town and eating restaurant food or fast food. I gained too much weight (296). Now I am eating healthy, saving money and losing weight.(269). Freshly has been a life saver. I am 70 yrs old. I will be able to get along for a long time.
We have been receiving Fresh for about 4 weeks. Never a bad meal. Love this service! I have told many friends about this company. I'm sure they will be as happy as we are.
Awesome food you couldn't tell if it was home made or not I think sometimes it is better but don't tell the wife it is perfect to brake that work lunch fast food run
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


Thank you for taking the time to review Freshly, Nathan! I appreciate your feedback, and I've sent you a quick email in hopes that I can assist you further!