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Freshly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Freshly really lives up to its name.
August 12, 2017

The meals are delicious, the portions are just right, the variety is amazing and it's so convenient. BTW they finally found packaging that works!

Date of experience: August 10, 2017
California
1 review
0 helpful votes
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Needs improvement in packaging and variety- food needs more flavor. I do like how they provide great alternative to starches and carbohydrates. Delivery is also always timely

Date of experience: August 9, 2017
Louisiana
2 reviews
1 helpful vote
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Excellent
August 11, 2017

The food is easy to enjoy. It warms up quickly and all the dishes are delicious and filling. I am satisfied after every meal. Thank you. I realize that the sealing of the trays is necessary and is done so to preserve freshness and sanitaion keep the two sections from mixing but they are a bear to open. Those dudes stick with such tenacity! Don't change them, I just had to complain about them. Thank you

Date of experience: August 9, 2017
Arizona
1 review
0 helpful votes
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Great food
August 11, 2017

I enjoy the variety of the meals. I especially like the southwestern dishes. I just tried two pork dishes and they were very yummy.

Date of experience: August 8, 2017
Illinois
1 review
0 helpful votes
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Fresh Again
August 11, 2017

Food is tasty. Choices need to increase. Ordering is difficult and confusing. Monies earned never reflect on my next order unless I call about it. I love the full box when it arrives. Packaging excellent and we are big recyclers. Portions are adequate.

Date of experience: August 8, 2017
Megan M. — Freshly Rep
over a year old

Thank you so much for your review, Kathlene! I'm sorry to hear about the trouble you'd have with our promo codes, and I've reached out via email so I can assist you further!

Louisiana
1 review
0 helpful votes
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Love it
August 11, 2017

Love it! I dont put 5 stars because i can't eat garlic, and some dishes has it. Would be really good if garlic would be an option. Thank you

Date of experience: August 8, 2017
Georgia
1 review
0 helpful votes
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Fabulous Food that's great for you!
August 11, 2017

The food tastes and looks wonderful! The portions are spot on. The meals are prepared and you don't have to worry about preparation just heat and enjoy! Great for singles and people on the go! Love that the company is environmentally friendly and the customer service goes above and beyond your expectations.

Date of experience: August 8, 2017
New Jersey
1 review
0 helpful votes
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Convenient
August 10, 2017

They are tasty and convenient. If I make a meal at home I would normally not include vegetables, so I like that vegetables are included. I recently tried the shrimp scampi and it was too fishy for me but so far the steak sirloin is my favorite.

Date of experience: August 8, 2017
Georgia
1 review
0 helpful votes
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Excellent taste and quality
August 10, 2017

Great taste and quality of food. Unique packing keeps items fresh till they are unpacked. The only complaint is getting the plastic off of the food tray after warming in the microwave.

Date of experience: August 7, 2017
Oklahoma
1 review
0 helpful votes
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Love My Meals
August 10, 2017

I love that freshly is all Gluten Free so I don't have to figure out what is and what isn't. I love that the food is so easy to prepare and is DELICIOUS!
As a gluten free single person who works a lot and doesn't cook... this is my dream come true!
I only wish they had more options. After a few weeks you are eating the same thing over and over. So more would be better. But I'm loving so far!

Date of experience: August 7, 2017
Louisiana
1 review
0 helpful votes
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Fine dining every night -- at home!
August 10, 2017

We love knowing we have Freshly meals awaiting us after work. No stress from shopping, cooking, cleaning up. We are very pleased with these meals.

Date of experience: August 7, 2017
California
1 review
0 helpful votes
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Salt, fat, redundancy
August 9, 2017

We chose Freshly because we both work full time jobs and come home really tired from work. It's nice to just pop in some food at the end of the day. We also use it for lunches. It's been a big help!

However... the sodium content is astronomical and the fat content is very high in most options. Speaking of options, I appreciate that there are occasionally new food selections, but for the most part, it's the same food week after week. We are thinking of cancelling.

Date of experience: August 7, 2017
Megan M. — Freshly Rep
over a year old

Thank you so much for your review, Melissa! I appreciate your feedback, and I've reached out via email in hopes that I can assist you further!

California
2 reviews
0 helpful votes
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Life changer
August 9, 2017

Freshly has made my life so much easier! No more groceries going bad, no more planning ahead and extra trips to the grocery store to pull off a subpar meal for my husband and I. I get fresh, healthy, Paleo-inspired, flavorful meals delivered to my house every week. It saves me time and money. Thank you to the great people at Freshly for making my life that much easier!

Date of experience: August 7, 2017
California
1 review
0 helpful votes
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Great food
August 9, 2017

Reasonably priced great food. Truly. If you need fresh but not the cost of eating out, this is it. Highly recommended. Frank B

Date of experience: August 6, 2017
Texas
1 review
0 helpful votes
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We really like it!
August 9, 2017

I think the food we have gotten has been mostly great (didn't love the hawaiian chicken i had last week). The portion sizes are great. I do wish there was a bit more variety from week to week and perhaps a few more shrimp/fish dishes. We really like it though!

Date of experience: August 6, 2017
Indiana
1 review
1 helpful vote
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Tasty and convenient!
August 8, 2017

I didn't expect it when I ordered but I was surprised when I tried it. It is extremely delicious and restaurant quality. No more go out to eat and save huge time but I wish they have a jumbo size option.

Date of experience: August 6, 2017
Georgia
1 review
0 helpful votes
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Delicious, Nutritious, Convenient!
August 7, 2017

We love everything we've tried. Awesome being able to get good, nutritious meals delivered to your door!

Date of experience: August 5, 2017
California
1 review
0 helpful votes
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Great tasting meals that I look forward to eating every week. I eat a Keto diet and find that with just some minor tweaks I can get the exact macros I want from my Freshly meals.

Date of experience: August 3, 2017
California
1 review
1 helpful vote
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Delicious
August 6, 2017

It is easy delicious but I wish it is a little less expensive and a little more food otherwise it is handy and delicious

Date of experience: August 3, 2017
California
1 review
1 helpful vote
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Very satisfied customer
August 5, 2017

I won't say I've raved over every single meal, of course not- BUT I can definitely say I would rave about many, enjoyed almost every one and even the few I didn't care to re-order were not bad, just not my 'cup of tea'. As an example I selected a Jamaican style chicken dish knowing that I usually can't quite appreciate Jamaican as my friends do... but I trusted Freshly to give it a fair shot and I wasn't afraid to sample it. It verified that I just don't really care for jerked chicken lol but that's not Freshly's fault.

Date of experience: August 2, 2017

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States