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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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I started using Freshly about a month ago and have not been disappointed since. I live alone and even though I can cook I do not like to for myself. I feel I can spend my time doing other things. This was the smartest thing that I have done with my meals. Each meals has been fresh and delicious. The food is the just the right amount which is good. When I cook for myself I have the habit of overeating and Freshly has the portions just right for me. I have raved to others about this and suggested to all single people instead of going out to eat all the time just have Freshly deliver and eat fresh food in. Thank you for the wonderful dinners.
The meals are great, and the portions are more than adequate. My roommate is now a Freshly customer as well. :)
With this dish and sometimes others you use way too much spice-sage, oregano, rosemary-not sure if one or all- but way overdone.
Very convenient, but it would be nice if there were new options added more frequently. It would also be nice if it were easier to open the shrinkwrap b/c I currently have to cut it open with a knife.
These have saved my life! There inexpensive but more options would keep me buying. My life is super busy and i take care of my Dad so when i work late there perfect. Thank you for what you do.
Almost everything I ordered has been absolutely delectable. There are a few things that aren't to my taste, but obviously that is to be expected. One thing that would interest me if it is at all possible is if you can interchange sides/proteins. Sometimes I'm all about the sides of a meal and can care less about the protein and vice versa. Also some lower carb options (like the buffalo chicken and mashed cauliflower) would be awesome.
Have mostly enjoyed meals. Now that we have been receiving for over a month, find we'd like a little more variety
As a foodie, I love having so many choices AND it's healthy, fast, portable food for a trucker! Opening a second account soon!
We are enjoying our meals. I would like to see more choices with beef that doesn't include high carbs.
My family has been enjoying Freshly for about 3 weeks now and so far it's pretty good. We do wish it offered more options weekly vs. having to pick from the same meals all the time.
There have been a few stinkers in the bunch, but overall the meals are tasty and I love the convenience. Additionally, I would prefer most the meals be slightly more filling.
Need to add new meals more often. There are far too many "white chicken" meals. Include more sauce in each meal that has sauce. The omelet in the breakfast meal was awful!
I have tried other food delivery services and found that I was spending a lot of time chopping, dicing, cooking and cleaning. It was just too much after a very long day. Freshly arrives all prepared! I literally microwave and eat and throw away the package. The food has been delicious and I have found I am saving a huge amount on my grocery bill by not wasting ingredients that don't get cooked. I love it!
Good food at a good price and good for you. Great option if you don't have the time to cook it yourself
The pork meal is poor. The steak is good, the chili is best but I have only once received it. I am quiting the service due to poor choices.
Thank you for your review, Glenn, and I'm sorry to hear you didn't enjoy all of the meals! I've sent you a private message, and I look forward to hearing from you so I can assist you further!
You have an amazing product, I like it, but two deal breakers made me cancel my subscription:
* Dietary restrictions, means DIETARY RESTRICTIONS! If I mark dietary restrictions on my settings, it's not only to be displayed on my meal planner; it's because I expect to not receive such products when the system assign me the random plates. Compensation is ok, but you are dealing with peoples food and health, so, fix it! I will be happy to chat with your Product Manager/Owner, but this is a MUST!.
* We are living on 2017. We recycle, we reuse, so why the 1/3 of the package is just landfill garbage? I like your products, and I will be happy recycling the packaging, so make the change. Take a look to blueapron, fresh or any other competitor. This is not a "cost" problem, y something you should be proud of, and not for filling my whole garbage recipient.
PD: why the hell are you asking my email again? To map my identity when you already have it? Dude, what is your PM doing? Busy testing the plates for the next week? Fix the problems, fix the flows, reduce customer friction...
Thanks, I hope you change this issues soon.
Oscar
Thank you so much for your detailed feedback and review, Oscar! I've sent you a private message, and I hope I can assist you further!
I have enjoyed the meals but have not ordered any of the breakfast foods b/c of the price. Some of the items have too much Italian style seasoning and I would like a change of a few items every other month, etc., but I would recommend this to anyone, especially someone living alone who must undergo surgery and be confined to home for a a few weeks. Portions are sufficient. And ALL items arrive very very cold!
This subscription service defaults to three types of meals and unless you go into your account each and every single goddamn week, you'll get the same meals every single time. Do not use this service. It's boring, tasteless and very run of the mill. There are other services that are doing this much better.
Thank you for your feedback, Frank! I'm very sorry to hear about your experience, and I've reached out via private message in hopes that I can assist you further.
I've been very happy with this service. The food has all been great, fresh, and flavorful. The convenience is so nice - 3 min in a microwave and a wonderful meal is ready - great time saver for those on the go, or that just don't want to cook in the summertime heat of Arizona!
All meals with the exception of a couple have been very good. Nice selection, portion size is just right and delivery packaging is perfect for hot Texas summers. Would love to see salmon and more shrimp dishes as well as more breakfast. The ability to pick how many meals per week or skip a week is great.
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your review and feedback, Wendy! I've also sent you a private message so I can assist you further, and I look forward to hearing from you!