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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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While there are lots of meal delivery services available, many require preparation. Freshly meals are pre-prepared and only require a quick heating in the microwave. Plus they are tasty and can be tailored to your dietary needs. This is a great option for my elderly parents who still live at home. I am assured they get at least a few healthy meals each week.
Another bonus- Freshly has great customer service. They make it very easy to modify meal choices, delivery dates and even to skip a week. I have recommended Freshly to several others.
We've been happy overall with Freshly! I was using a different service but I didn't like spending up to an hour making dinner once we got home from work, then cleanup to follow. With Freshly it's quick to the table with minimal cleanup. My only complaint: I would prefer that they vary the meals I receive (based on preferences) rather than requiring me to sign in every week to select meals. If I don't have time or forget, we get the same 6 meals as the week before.
The food is delicious. Its easy to order. Great customer service. A wide selection. Add desserts. I have to say more so I can submit my review.
My mother is aging and no longer cooks for herself. With Freshly, we can be confident that she is eating well-made and nutritious meals. We are very thankful that this service exists.
I pick my meals, good selection, free delivery, they always arrive cold and fresh. All I need to do is heat them and eat them! No cooking, no dishes, no work, and best of all I am losing weight and eating healthy and tracking my calories and portion size is controlled. Win win situation all around.
I conveniently live too close to many fast food options. I found myself eating fast food at least once to twice a day (simply for the convenience). Now, I'm able to quickly prepare a much healthier meal in only 3 minutes in my microwave, and barely spending more than my fast food meals cost. The meals are quite tasty too. The company has been phenomenal in offering a credit when anything goes even the slightest bit wrong with my order. I very much appreciate their display of professionalism in such manners! They go above and beyond what I've seen the majority of any company do.
I work somewhere that has no cafeteria service on my shift(night). I'm not good at meal planning so the only lunch option is to order out. That's is unhealthy & can be pretty pricey. Freshly makes it so easy to take a filling, healthy meal to work. I recommend it to anyone who is in a similar situation.
I am out of town alot, so I order these for my husband. He loves them. The portions are the perfect size for him.
I didn't understand the point of the "recipe ingredient delivery" services. Freshly, I get! Having my meals prepared by someone who obviously cared about what they were doing is an immense time saver and I've cut fast food out of my diet completely. I've not had a meal yet that I wouldn't have again.
Food arrives cold, not frozen. Always fresh and doesnt taste like your typical microwave meal. Good food selection, although I would like more steak options. Wish I could choose my meals for the next week on Friday prior to delivery. Food comes Monday and usually Ive only had one of my 4 meals by Wed, when I have to already choose my meals for the next week. Makes it hard when trying new selectionsyou have to wait another week before choosing them again. Overall a great service :)
We have been subscribers for several years and it has been fun to see the menu grow with the introduction of many new, excellent dishes.
I love Freshly, especially the entrees. With that said, the sides could entail a better variety. There is a lot to choose from apart from green beans, broccoli, brussel sprouts and mixed vegetables. There's white or brown rice, quinoa, pasta salad, German potato salad, cornbread, lentils, couscous, squash, spinach, cabbage, collard greens, etc. There are other varieties of proteins that could be used including what you already serve; what about tilapia, haddock, catfish, beans, lentils, lamb, ham, ribs, roast beef, etc. Also styles of preparation like Louisiana, Mediterranean, Greek, German, Asian, more Indian, etc. I love Freshly, but without more variety or change up. I won't be able to sustain this for a whole year or more. Freshly has been a lifechanger for me and I need to be able to continue using the service.
With my busy schedule and zero energy these meals have helped me out big time. I have not had a bad meal yet!
Beyond the obvious convenience, the food is absolutely delicious. Thats the most noteable thing. Greatest of all, you feel like you are getting deal for something you enjoy.
Could use more variety and larger portions. More seafood and beef dishes. More international choices: Thai, Greek, Chinese, Mexican, Middle Eastern, etc. Poor choice of Vegan dishes.
Freshly has been a great way to eat healthy! I have enjoyed the meals and the variety. Always fresh and very tasty. I would highly recommend to someone who lives alone and does not like leftovers. The portions are just right and filling. Thank you, Freshly!
I like freshly because im recently widowed. I do some of my own cooking but with freshly i get all my food that is good for me already prepared.
The food is very fresh and most of the dishes are tasty. I wish there was more time to try the options before selecting the next week's meal. I end up not liking one and don't know until it's too late.
Food tastes good but you lack true paleo meals, Losely based paleo is not paleo. This is quite frustrating.
Thank you for your review and feedback, Micah! The meals that are labeled with a “Paleo” badge on the menu are based on our definition of paleo—free of dairy, grains, and legumes. Because of the nature of our business, there may be small amounts of ingredients that aren’t traditionally paleo. We add these ingredients in order to bring customers the closest definition of paleo possible while still being able to deliver a fresh product directly to lots of consumers.
As we continue to grow we plan to offer more meals catered specifically for different dietary needs!
Keep up the good work. Saves time and i dont feel guilty about what I'm eating or feeding my family. Tastes good, convenient and no prep work required. Thank you!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, Ron! I appreciate all of your suggestions, and I'll be sure to let our chefs know. We're working to add more variety as we continue to grow!