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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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I have greatly enjoyed Freshly. The area of Nashville I work in does not offer great food choices, and I rarely get the opportunity to leave the office to grab lunch anyway. Having used Freshly for the last few months, I was able to have a great lunch, with incredible flavors, and healthier choices than the fast food surrounding my office.
I enjoy the meals and the convenience. Delivery has been spotty, however that is not the fault of Freshly, and refunds have always been swiftly applied.
Thank you for your rating and review, Dayna! While I'm sad you've had trouble with delivery in the past, I'm quite thrilled to hear you're overall enjoying the Freshly experience. Thanks for being part of the Freshly family!
Don't hesitate to give me a shout over at [email protected] if I can assist with anything!
Pros: On time, cost effective, healthy. Cons: the pictures better better than the meal arrives and is lacking in the tasty department. Not enough salt or pepper. The oversized box and wasteful packaging is overwhelming.
I'm old and single and don't eat two dinners a day, so I had to freeze them. They retain their flavor when microwaved but I have still got as much as I've eaten.
Thanks for sharing your rating and review with us, Mike! I'm glad to hear you enjoyed the meals you've tried. I'll be sure to pass along your thoughts and concerns to our kitchen. You're welcome to freeze them to extend the shelf life --just reheat from frozen, without thawing, and doubling the minutes!
If there's anything I can personally assist with, please don't hesitate to give me a shout over at [email protected]!
These meals are so delicious and they keep adding new meals. The food is so fresh. I highly recommend this meal service.
Freshly meals are good food made simple and easy to serve. Lots of variety for any person Great easy way to feel like you are out for dinner. Good quality ingredients!
This is such a great company to work with. The meals we've tried are delicious, and there are many more! Everything arrives as promised, the app is so EASY to use, and we couldn't be happier! No problems, no complaints!
I'm so happy to hear this, Joanne! Thank you for sharing your love and support --but more so, thanks for being part of the Freshly family!
No need to meal prep, shop, cook, clean; it's a working moms dream. My toddler loves to share the pasta dishes with me. My husband hates microwaved food and he loves Freshly. Their customer service is also really fast and easy to work with. I just wish they would bring back the almond ginger chicken bowl. And I'd like more vegetarian options. But the menu changes so it's fun to see what new things arrive!
Wonderful experience, we have only been using Freshly for 3 weeks but it is great
I really need healthier low sodium options. Vegetarian options would be great as well
Hi Janice, thank you for your review! Our meals are not made for any specific diet, and while we don't have any vegetarian options right now, we do add 1-2 new meals week, so be sure to keep an eye out! Of course, I'll be sure to pass along your feedback! If there's anything else that you would like to share, feel free to connect with me at [email protected]!
I have been getting freshly meals delivered for a good couple of months now. Even when delivery was difficult during the holiday season, they did everything they could to get my food delivered. I have enjoyed every meal that I have tried. Every meal is the perfect portion, and is very filling. I recommend Freshly to everyone. Getting my meals delivered saves me so much time with not having to do meal prep every week.
I dig Freshly. Of the 5 services I have used, another 2 I keep in the wings, Freshly has been an overall favorite. I had to pause & remain so bc too many of the dishes have become chicken based. I am NOT a chicken person as oh so many are. For multiple reasons. Once there r more fish options, beef, even turkey if we r talking bird, I will be a regular again. For now, it shall remain now & again
My husband and I had been enjoying Freshly for quite sometime now and we really love it. The meals are all delicious, very good proportioned and it really helps us save time from our busy schedule. My husband actually lost weight for just sticking to Freshly everyday for dinner when we usually cooked/ordered something that was either unhealthy or we ended ate too much! The only thing I would request is maybe to have more food options and add fish back to it. :)
Hi Martha, thank you for your review! I'm happy to hear that you and your husband love our meals, and are enjoying! We're so happy to cook for you! We don't have any fish meals right now, but be sure to keep an eye out on our menu for new and exciting meals headed your way! Thank you for being a part of Freshly!
I've been using Freshly for a while now. My main reason for trying Freshly is that I was not eating healthy enough on my own, and I didn't have time to cook. The meals are delicious and I find them filling, and I enjoy the variety of options. I have had shipping issues a couple of times where I didn't receive my meals or received incorrect meals, and customer service was quick to refund and give a discount for the next week. My only complaint is that as not a huge meat eater, there are not many options of meals without any meat. There used to be the same dish in a meat and meatless option, which I enjoyed for variety, as I don't like eating animal protein everyday. I do hope they will bring vegetarian options back and possible just make every meal available with or without meat. That would be ideal. Overall I would recommend if you're looking for easy, tasty, and healthy meals delivered to your door.
Hi Rachel, thank you for sharing your experience with us! We're so happy to cook for you! I do apologize for any issues you've experienced with your deliveries, but we have a delivery team that is dedicated to help out and make sure that you get your orders. While we currently don't have any vegetarian or vegan meals, we do try to add a couple of new meals each week, but I'll be sure to pass along your feedback. Thank you for recommending us and for being a part of Freshly!
I'm in healthcare and work long. Because of this I tend to eat a lot of fast food. Freshly meals have taken the place of fast food and I feel I'm eating healthier. I also like the fact that the meals are gluten free.
Hi Regina, thank you so much for your review, and the hard work you're doing! I'm happy to hear that our meals are a great fit for you. I appreciate you allowing us to cook for you! Thank you again, Regina!
I really like having fresh meals, and I know it'd be impossible to change everything week to week, but I'd love to have fully vegetarian options as well.
Hi Maria, thank you for your review! While we don't have any vegetarian options right now, I'll be sure to pass along your feedback. We like to keep things fresh by adding 1-2 new meals each week, so be sure to be on the lookout! Thanks again!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us, Chadwick! We appreciate being your choice for an easy, yummy lunch.