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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Enjoy the fact that we have a cooked meal to eat. Your keeping us from eating junk food! Thank you!
They deliver on time every week mom likes the food. It is flexible where I can get what I need when I need it cut back or add to.
Freshly has been flawless! Their selection and quality of food are outstanding. My wife and I have been using this service for 3 months so far. I love the selection of meals.
Hi Robert, thanks for your feedback. I'm happy to hear that you're enjoying your meals. It sounds like we're a great fit for you and your wife! Thanks again, Robert!
The food they deliver is tasty, fresh, easy to prepare and various. The delivery service is reliable (I always know roughly when the box will be dropped off) and they package the food excellently well - never damaged, always cold. For a working person with no time to cook who doesn't want to eat crappy processed food or crappy fast food, Freshly is a great choice.
Hi Terri, thanks for your feedback. I'm happy to hear that you're enjoying your meals and our service! Thanks for being a part of Freshly!
I love Freshly. The food is flavorful and taste. I would recommend for anyone to try.
There is some good dishes. I do wish there was noodle dishes.
Hi Andrew, thank you for rating us! We typically update our menu once a week with one new meal, definitely keep an eye out for more meals you'd enjoy. Thanks again!
During the pandemic freshly was a great way to eat better food. We took a break over the holidays but resumed during the pandemic because it comes right to your door. If we ever get backed up we freeze the food and it reheats well. I don't like to cook, just preparing is preparing not the best food... with freshly you are getting good for you food. Its so easy... microwave, put on a dish and eat good.
Hi Carol, thanks for your feedback. I'm happy to hear you're enjoying our meals and our service. I appreciate you allowing us to cook for you! Thanks again, Carol!
I was introduced to Freshly by my son. It appealed to me as I get home late some nights and just don't want to cook. Also the gluten free choices painlessly keep me on my diet.
This month, having a fridge full of your meals has meant fewer trips to the store, which is life saving in another way.
I'm grateful, be well
Hi Lisa, thanks for your feedback. I'm happy to hear that you're enjoying our meals! Thanks for being a part of Freshly!
I have loved everything about my Freshly meals. They are all delicious and just the right portion. They come ready to eat or you can freeze them and they do nicely. Always so tasty.
Hi Dannell, thanks for your feedback. I'm happy to hear you're loving our meals! I appreciate you allowing us to cook for you. Thanks again, Dannell!
I actually have Freshly delivered to my son out of state. He is in school and doesn't have a lot of time to cook. I have six meals a week delivered to him and he has said he loves them all. They always show up when they say they will and has never had any problem with the delivery. He says they are not your everyday microwave meal that they are delicious and the perfect size. Between work and school they are perfect for him to just heat up eat and go.
Hi Bruce, thanks for your feedback. I'm happy to hear your son is enjoying his meals! It sounds like we really are a great fit for him. Thanks again, Bruce!
I loved the ease and convenience of Freshly. Their meals are always tasty, healthy and hace moderate calories
Hi Angel, thanks for your feedback. I'm happy to hear that you're loving our service and enjoying our meals! Thanks for being a part of Freshly!
I used to enjoy the great quality of the fresh food prepared and the quantity was appreciable however, the taste and the amount of food depreciated as time went on.
I used to enjoy most of the chicken dishes but they tend to be of lesser quality now. Chicken masala was one of my favorite dishes but the chicken itself turned into mashed chicken instead of bigger chunks. The flavor of most dishes tend to have lost their zest altogether.
Hi Amir, thanks for your feedback. I'm sorry to hear that you're not enjoying our meals and their taste. I'll be sure to pass along your thoughts to our chefs so we can look into improving our meals! With that said, I'll be reaching out privately to let you know how I can help! My apologies again, Amir.
I have been ordering Freshly meals for about 2.5 months now and it has gone very well. We needed to get out of the same old routine and start eating a little healthier, without having to slave away with meal prep and Freshly was the most affordable and convenient option. Freshly meals are good for lunch or dinner and do not require any prep. All the meals so far have been filling and healthy and pretty tasty. Some meals require a little extra seasoning (as per anyone's personal taste), but it is definitely a great way to eat healthier and cut back on the cost of takeout. Me and my family are happy to continue with our subscription for Freshly in the upcoming months.
Hi Shay, thanks for your feedback. I'm happy to hear that you're enjoying our meals! I'll be sure to also pass along your thoughts to our chefs. Thanks for being a part of Freshly!
I originally ordered Freshly as a matter of convenience. More recently, as I am sequestered at home during this Covid-19 pandemic, I have come to rely on Freshly as part of my life in isolation. Deliveries arrive when scheduled; the food is good; attention to environmental issues in the box and packaging is admirable. I appreciate this product and service very much.
Hi Jeannie, thanks for your feedback. I'm happy to hear that you're enjoying our meals and service! I appreciate you allowing us to cook for you. Thanks again, Jeannie!
All I have had so far are very good. It is hard to cook for one person so these are just right for me. There are a lot of meals I would like to try but they have bell pepper in them and I can't handle it and have to be careful not to pick any that are spicy.
Hi Julianna, thanks for your feedback. I'm happy to hear that you're enjoying our meals! We update our menu once a week with one new meal, I hope we'll have more options that you'll enjoy soon! Thanks again, Julianna.
Thanks so much for your review, Val! I appreciate the support.
We really like Freshly as a way to supplement some weeknight dinners when we don't have time or energy to cook, but still want something tasty and healthy. It's easy to use and there are plenty of options, but we typically stick to our favorites. I love that there's minimal packaging and all the packaging is recyclable!
Hi Maddie, thank you for rating us! We're so happy to cook for you, but if you would like to share anything else, and if there's anything that I can do to assist, feel free to connect with me at [email protected], and I would be more than happy to help! Thank you for being a part of Freshly!
My daughter buys these for me and I have tried quite a few of them. The Chicken Tikka Masala is, by far, the best in my opinion. The "shredded beef" dishes are terrible and the chicken casserole type dishes aren't that great. I stick with the Tikka and whole chicken dishes and stay away from the others.
Hi Lisa, thank you for your review! I'll be sure to pass along your feedback as we always seek to improve on our meals. If there's anything else that you would like to share with us, feel free to give me a shout at [email protected], and I would be more than happy to listen. Thanks!
The 1 week was great. The second week OK - some of the chicken pieces had gristle. Week 3 portions seem smaller.
I give 4 stars because of the flavor or the meals. The meat is moist and the vegetables are fresh.
Hi Christine, thank you for rating us! I'll be sure to pass along your feedback as we always try our best to be consistent, and we're always seeking to improve!
If there's anything else that you would like to share, just give me a shout at [email protected]! Thanks!
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


Hi David, thanks for your feedback. I hope your mom has been enjoying her meals! Thanks for giving us a try!