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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great full for a meal
April 22, 2020

Enjoy the fact that we have a cooked meal to eat. Your keeping us from eating junk food! Thank you!

Date of experience: April 22, 2020
Texas
2 reviews
0 helpful votes
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Dinner for mom
April 22, 2020

They deliver on time every week mom likes the food. It is flexible where I can get what I need when I need it cut back or add to.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi David, thanks for your feedback. I hope your mom has been enjoying her meals! Thanks for giving us a try!

Florida
1 review
0 helpful votes
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Great food and service!
April 22, 2020

Freshly has been flawless! Their selection and quality of food are outstanding. My wife and I have been using this service for 3 months so far. I love the selection of meals.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Robert, thanks for your feedback. I'm happy to hear that you're enjoying your meals. It sounds like we're a great fit for you and your wife! Thanks again, Robert!

California
2 reviews
0 helpful votes
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Freshly is a good service
April 22, 2020

The food they deliver is tasty, fresh, easy to prepare and various. The delivery service is reliable (I always know roughly when the box will be dropped off) and they package the food excellently well - never damaged, always cold. For a working person with no time to cook who doesn't want to eat crappy processed food or crappy fast food, Freshly is a great choice.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Terri, thanks for your feedback. I'm happy to hear that you're enjoying your meals and our service! Thanks for being a part of Freshly!

Florida
1 review
0 helpful votes
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Great food
April 22, 2020

I love Freshly. The food is flavorful and taste. I would recommend for anyone to try.

Date of experience: April 22, 2020
Massachusetts
1 review
0 helpful votes
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Not bad
April 22, 2020

There is some good dishes. I do wish there was noodle dishes.

Date of experience: April 22, 2020
Renzo D. — Freshly Rep
over a year old

Hi Andrew, thank you for rating us! We typically update our menu once a week with one new meal, definitely keep an eye out for more meals you'd enjoy. Thanks again!

Florida
1 review
0 helpful votes
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Good food
April 22, 2020

During the pandemic freshly was a great way to eat better food. We took a break over the holidays but resumed during the pandemic because it comes right to your door. If we ever get backed up we freeze the food and it reheats well. I don't like to cook, just preparing is preparing not the best food... with freshly you are getting good for you food. Its so easy... microwave, put on a dish and eat good.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Carol, thanks for your feedback. I'm happy to hear you're enjoying our meals and our service. I appreciate you allowing us to cook for you! Thanks again, Carol!

Pennsylvania
1 review
0 helpful votes
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Freshly - a life saver
April 22, 2020

I was introduced to Freshly by my son. It appealed to me as I get home late some nights and just don't want to cook. Also the gluten free choices painlessly keep me on my diet.
This month, having a fridge full of your meals has meant fewer trips to the store, which is life saving in another way.
I'm grateful, be well

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Lisa, thanks for your feedback. I'm happy to hear that you're enjoying our meals! Thanks for being a part of Freshly!

Pennsylvania
1 review
0 helpful votes
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2.5 stars
June 12, 2020

Food is good. Some meals need improvement, customer service sucks... I won't use Freshly again. Because of customer service

Date of experience: April 22, 2020
Texas
1 review
0 helpful votes
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Really good and tasty dishes
April 22, 2020

I have loved everything about my Freshly meals. They are all delicious and just the right portion. They come ready to eat or you can freeze them and they do nicely. Always so tasty.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Dannell, thanks for your feedback. I'm happy to hear you're loving our meals! I appreciate you allowing us to cook for you. Thanks again, Dannell!

New York
1 review
0 helpful votes
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Great meals for a busy lifestyle
April 22, 2020

I actually have Freshly delivered to my son out of state. He is in school and doesn't have a lot of time to cook. I have six meals a week delivered to him and he has said he loves them all. They always show up when they say they will and has never had any problem with the delivery. He says they are not your everyday microwave meal that they are delicious and the perfect size. Between work and school they are perfect for him to just heat up eat and go.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Bruce, thanks for your feedback. I'm happy to hear your son is enjoying his meals! It sounds like we really are a great fit for him. Thanks again, Bruce!

Illinois
1 review
0 helpful votes
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Delicious food
April 22, 2020

I loved the ease and convenience of Freshly. Their meals are always tasty, healthy and hace moderate calories

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Angel, thanks for your feedback. I'm happy to hear that you're loving our service and enjoying our meals! Thanks for being a part of Freshly!

New York
1 review
3 helpful votes
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I used to enjoy the great quality of the fresh food prepared and the quantity was appreciable however, the taste and the amount of food depreciated as time went on.
I used to enjoy most of the chicken dishes but they tend to be of lesser quality now. Chicken masala was one of my favorite dishes but the chicken itself turned into mashed chicken instead of bigger chunks. The flavor of most dishes tend to have lost their zest altogether.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Amir, thanks for your feedback. I'm sorry to hear that you're not enjoying our meals and their taste. I'll be sure to pass along your thoughts to our chefs so we can look into improving our meals! With that said, I'll be reaching out privately to let you know how I can help! My apologies again, Amir.

District of Columbia
1 review
0 helpful votes
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Freshly is a Smart Choice
April 22, 2020

I have been ordering Freshly meals for about 2.5 months now and it has gone very well. We needed to get out of the same old routine and start eating a little healthier, without having to slave away with meal prep and Freshly was the most affordable and convenient option. Freshly meals are good for lunch or dinner and do not require any prep. All the meals so far have been filling and healthy and pretty tasty. Some meals require a little extra seasoning (as per anyone's personal taste), but it is definitely a great way to eat healthier and cut back on the cost of takeout. Me and my family are happy to continue with our subscription for Freshly in the upcoming months.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Shay, thanks for your feedback. I'm happy to hear that you're enjoying our meals! I'll be sure to also pass along your thoughts to our chefs. Thanks for being a part of Freshly!

New York
1 review
0 helpful votes
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Reliability and Tastiness
April 22, 2020

I originally ordered Freshly as a matter of convenience. More recently, as I am sequestered at home during this Covid-19 pandemic, I have come to rely on Freshly as part of my life in isolation. Deliveries arrive when scheduled; the food is good; attention to environmental issues in the box and packaging is admirable. I appreciate this product and service very much.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Jeannie, thanks for your feedback. I'm happy to hear that you're enjoying our meals and service! I appreciate you allowing us to cook for you. Thanks again, Jeannie!

Florida
1 review
0 helpful votes
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Perfect for an individual
April 22, 2020

All I have had so far are very good. It is hard to cook for one person so these are just right for me. There are a lot of meals I would like to try but they have bell pepper in them and I can't handle it and have to be careful not to pick any that are spicy.

Date of experience: April 22, 2020
Stephen D. — Freshly Rep
over a year old

Hi Julianna, thanks for your feedback. I'm happy to hear that you're enjoying our meals! We update our menu once a week with one new meal, I hope we'll have more options that you'll enjoy soon! Thanks again, Julianna.

Texas
1 review
0 helpful votes
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Good Food
April 22, 2020

Enjoy my dinners. Healthy and since it is just me, enough for 2 meals.

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thanks so much for your review, Val! I appreciate the support.

California
2 reviews
0 helpful votes
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Convenient
April 22, 2020

We really like Freshly as a way to supplement some weeknight dinners when we don't have time or energy to cook, but still want something tasty and healthy. It's easy to use and there are plenty of options, but we typically stick to our favorites. I love that there's minimal packaging and all the packaging is recyclable!

Date of experience: April 22, 2020
Renzo D. — Freshly Rep
over a year old

Hi Maddie, thank you for rating us! We're so happy to cook for you, but if you would like to share anything else, and if there's anything that I can do to assist, feel free to connect with me at [email protected], and I would be more than happy to help! Thank you for being a part of Freshly!

South Carolina
1 review
0 helpful votes
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My daughter buys these for me and I have tried quite a few of them. The Chicken Tikka Masala is, by far, the best in my opinion. The "shredded beef" dishes are terrible and the chicken casserole type dishes aren't that great. I stick with the Tikka and whole chicken dishes and stay away from the others.

Date of experience: April 22, 2020
Renzo D. — Freshly Rep
over a year old

Hi Lisa, thank you for your review! I'll be sure to pass along your feedback as we always seek to improve on our meals. If there's anything else that you would like to share with us, feel free to give me a shout at [email protected], and I would be more than happy to listen. Thanks!

New Jersey
1 review
0 helpful votes
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New Client
April 21, 2020

The 1 week was great. The second week OK - some of the chicken pieces had gristle. Week 3 portions seem smaller.
I give 4 stars because of the flavor or the meals. The meat is moist and the vegetables are fresh.

Date of experience: April 21, 2020
Renzo D. — Freshly Rep
over a year old

Hi Christine, thank you for rating us! I'll be sure to pass along your feedback as we always try our best to be consistent, and we're always seeking to improve!

If there's anything else that you would like to share, just give me a shout at [email protected]! Thanks!

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States